2026 Release Notes – Route4Me Product Updates & Release Notes

The Mobile App GPS Navigation interface received the following improvements:

1. Route start locations were renamed from “Depot” to “Origin“.
2. More navigation symbols for turns, intersections, lanes, etc. were added, and existing symbols improved.
3. The navigation screen buttons were grouped and moved closer to the top of the screen.

A new “Map Review” step was added when you import orders. You’ll see all your uploaded orders on the map and you can hover over orders to see an overview of their details. On this screen, you can also edit addresses by clicking the Pencil Icon or remove orders from the import batch with the Delete Icon.

Open Your Orders Page

Route4Me’s In-App Voice-Guided GPS Navigation interface was updated to automatically show a Google Street preview when arriving at destinations. Additionally, you can now swipe up to expand the preview and get better context at destinations. Previously, you could only see the regular preview by swiping up during navigation.

As part of the ongoing deprecation of the Routes Map (Original), the “View on Multiple Routes Map” option was removed from the route management actions available on the Routes Page.

Open Your Routes Page

The menu was also reorganized to group actions more logically and condense assignment and attribution items into a new submenu. These changes make the menu easier to use regardless of screen size or resolution.

You can now export and import Strategic Scenario Templates as JSON files when Creating Strategic Optimizations using the new buttons at the bottom of the scenario configuration interface.

You can also export individual templates by clicking the Three-dot Icon and selecting “Export as JSON“.

Open Your Strategic Optimizations

Alongside importing all templates from an exported JSON file, you can click “Add from Templates” and select which scenario templates to keep and remove. From here, you can export a new JSON file or import additional JSON templates. Individual scenarios can be exported by clicking the Three-dot Icon and selecting Export as JSON.

A new map settings option was added to Strategic Optimization Scenarios. You can now select the map marker type for scenario route destinations with the following options:

• Destination Number: Stops are labeled according to their destination number in their respective routes.
• Route Number: Stops inherit the number of their route (stops on the same route show the same number).

Open Your Strategic Optimizations

A new snapshot feature was added for Crews. To open a Crew Snapshot, go to the Crews Page and click “Open“.

Open Your Crews Page

Crew Snapshots are a quick and easy way to see the routes and data associated with a Crew.

A new Break Profiles page was released. It enables you to create and manage reusable break schedules for route drivers and field service teams.

Open Your Break Profiles

The Route Performance Insights panel on the Routes Page was moved above the search and filter toolbar. This change ensures consistent interface positions for the Routes List and its filtering and grouping controls.

Open Your Routes Page

A new “Insert Into Best Route” button was added to the Routes Page. This enables you to easily start adding stops to routes without having to look through action menus.

Open Your Routes Page

The “Destination Schedule” tab in Strategic Scenarios was updated with new “Time Constraints” columns for:

• Service Time: Planned service duration at a destination necessary to complete it
• Time Windows: Available hours for a destination during which it can be visited

Open a scenario, go to the “Destinations Schedule” tab, and click the Columns Icon to access the new display columns.

Open Your Strategic Optimizations

A new Skill Snapshot page was released. It provides a centralized view of all entities associated with specific User Skills, offering better visibility into how Skills are applied across your operations. This includes linked users, routes, orders, and other relevant data points, helping to understand the distribution and utilization of skills within an organization.

Open Your Skills Page

A dedicated Skills Management page was released, enabling you to create, view, and manage skills as a centralized entity within your organization. This provides a structured way to define and maintain skills such as certifications, capabilities, and operational qualifications across your workforce.

Open Your Skills Page

The “Custom Data” column in Strategic Route Snapshots was updated to show a new dynamic popover showing the Custom Data values associated with the respective destination. Learn more about Route4Me Custom Data.

You can click “Show More” to open the “Custom Data” panel, which shows all of a destination’s associated Custom Data

A new Equipment Types page was added. Go to “Optimization Settings” > “Equipment Types” to create and manage reusable equipment profiles that define how vehicles, capacity limits, and required skills are applied to routing.

Open Your Equipment Types

You can now assign Crews to routes from Route Snapshots. You’ll find the “Assign Crew” option in the Route Summary on the left and in the route management actions when you click the Down Arrow next to “Edit Route“.

Open Your Routes Page

Next, use the “Select Crew” field to find a Crew and select it and click “Assign” to finalize. Additionally, you can click “Manage Crews” to go directly to the Crews Page to make changes if needed.

Open Your Crews Page

You can now assign Crews to planned and optimized routes. To assign a Crew to a planned route, go to the Routes Page, click the Down Arrow next to a route, and select “Assign Crew“.

Open Your Routes Page

You can also assign a Crew to multiple routes simultaneously. To do so, first select routes by checking the boxes next to them. Then, click “Bulk Actions” and select “Assign Crew“.

Next, use the “Select Crew” field to find a Crew and select it and click “Assign” to finalize. Additionally, you can click “Manage Crews” to go directly to the Crews Page to make changes if needed.

Open Your Crews Page

Destination Service Time Heatmaps were added to the Route Editor. Simply open a route in the editor, click a destination to open its Destination Info, and click the Time Icon next to the “Service Time” field. This new functionality enables you to easily see historical Service Time insights for destinations directly in the Route Editor.

Open Your Routes Page

The “Facilities” filter in Route4Me’s global header was updated with a new “Without Facilities” option. When you select this option, you can only see entities without any associated Facilities. Learn more about Route4Me Facility Management.

A new Business Units feature was introduced, allowing you to create and manage organizational units in a structured way to better reflect your real-world operations. Go to “Settings” > “Organization Settings” > “Business Units” to add and manage Business Units on your account. NOTE: Contact Route4Me Support or your routing expert for more information.

Open Your Organization Settings

The Strategic Scenario Map was updated to improve Scenario Route visibility. Now, when you hover over a route in the Scenario Routes List or on the map, the route will be highlighted in the list and on the map.

Open Your Strategic Optimizations

Additionally, when you hover over a destination on the map, you’ll now see a new field showing which Scenario Route it’s associated with, including a link to open its corresponding Strategic Route Snapshot.

A new Crews Page was added. Crews enable you to organize your workforce by grouping Route4Me Users into delivery teams, field crews, and other groups based on their roles and responsibilities. You can create crews that reflect your real-world operations, improving coordination, accountability, and scalability as your operations grow.

Open Your Crews Page

A new “Edit” option was added to the action menu on the Optimizations Page. Click the Down Arrow next to an Optimization and select “Edit” to change its associated route optimization settings.

Open Your Optimizations

You’ll see the “Edit Optimization” panel with the same settings available as when you plan new routes.

You can now hover over Assets on the Assets Page Map and see tooltips that show Asset names, descriptions, types, and whether an Asset was imported from an external system.

Open Your Assets Page

You can now add aliases to Assets. An Asset can have multiple aliases, and each alias has an associated name and type.

When you add or edit Assets, you can adjust alias settings in the new “Aliases” section. Click “Add Alias” to and set an alias name and type. You can also edit and delete Asset Aliases by clicking the Three-dot Icon.

Open Your Assets Page

You can now assign Users, Vehicles, and Facilities when Adding Assets to your account. The new attribution fields are available in the “Assignment” section of the Asset settings panel.

Open Your Assets Page

Two following new route sequence adherence data fields were added to the Routes Page:

• Sequence Adherence (%): Shows the percentage of destinations that were visited in the planned order.
• Continuous Route Sequence Adherence (%): Shows the percentage of destinations that were visited in the correct sequence relative to each other, even if earlier stops were skipped or visited out of order.

For example, if a user visits Destinations 1 → 4 → 5, then 4 and 5 will count toward Continuous Adherence because they follow the correct sequence. Continuous Route Sequence Adherence will typically be higher than Sequence Adherence.

Open Your Routes Page

Both of the new data fields are also available in the “Progress Metrics” section when you Export Routes.

A new option to archive Assets was added to the Assets Page. Click the Down Arrow next to an Asset in the list and select “Archive“. Previously, you could only archive Assets using Bulk Actions.

Open Your Assets Page

The “Driver Breaks” interface when Creating Strategic Optimizations was redesigned. Now, the four available fields are grouped in two rows instead of four. This update enables you to see more HoS Driver Break rules at the same time.

Open Your Strategic Optimizations

The Route Metrics panel is now available in Routes Snapshots. It shows planned and actual route data and percentages.

Open Your Routes Page

Two redundant filter options were removed from the “Locations” tab in Connection Snapshots. Specifically, the “Connection” and “Vendor” filters are no longer available.

Open Your Connections List

You can now open Contract Snapshots directly from the Contracts List by clicking the new “Open” button.

Open Your Contracts List

The name of the spreadsheet file downloaded when exporting Locations was updated to the following format:

• Locations_Export_year-month-date_hour_minute
  For example: “Locations_Export_2030-04-04_10_04“

Previously, the filename prefix was “Customer_Locations” and was changed to “Locations“.

Open Your Locations Page

Filter options on the Invoices Page were revised, and a new “Customer Location” filter was added.

Open Your ERP Invoices

The following SLA (Service Level Agreement) columns have been added to the list of Order Export items:

• SLA Policy: Name or alias of the SLA Policy associated with an order.
• SLA Start: Date and time from which the SLA Policy associated with an order is active.
• SLA End: Date and time at which the SLA Policy associated with an order will conclude.
• Service Type: Type of service associated with an order.
• Elapsed Time: How much time has passed from the SLA Start time.
• Remaining Time: How much time is left until the SLA End time.

To export orders, simply check the boxes next to them and click “Export“.

Open Your Orders Page

A new read-only “Customer Name” field was added to the Destination Info panel in the Route Editor. It shows the alias of a Customer and can’t be modified from the Route Editor.

Open Your Routes Page

A new Service Types page was added. You can use it to configure custom Service Types that can be associated with Locations and other entities in your Route4Me account. Click “Create Service Type” to start customizing a new Service Type.

You can customize the following data fields when creating Service Types:

• Service Code: A unique ID used to automatically link this service type to destinations during data imports.
• Service Name: The label used to identify this type of work at specific destinations on a route.
• Service Category: A primary classification used to group related service types for better organization and high-level reporting.
• Description: Internal notes or specific requirements for this service category when assigned to destinations.

A new “Customer” section was added to the Orders System where you can assign a Customer and Location when creating an order. These new attribution fields are linked, and selecting a different Customer than the one already associated with a Location will reset the “Location” field.

This update introduces structured relationships between Orders, Customers, and Locations, improving data integrity and enabling more advanced, entity-based routing and reporting.

Open Your Orders Page

You can also directly assign Customers and Locations to Orders from the Orders List in the respective columns.

The Invoice Snapshots page was redesigned with a new financial data interface showing more detailed invoice information, customer and location attribution, and total values for all displayed invoice metrics.

Open Your ERP Invoices

A new “Repeat Count” field was added when customizing Driver Breaks in Optimization Profiles and other interfaces. This new value defines how many times a specific Driver Break configuration will repeat when planning routes.

Open Your Optimization Profiles

A new “Service Time” section was added to Destination Snapshots. It shows the distribution of Service Time at a destination across the days of the week over the specified period. This update enables you to get a clear overview of how the planned, reported, and detected Service Time at a destination is distributed.

Open Your Destinations

The Route4Me Android App Address Book has been renamed to “Locations”, providing a more unified way to access and manage Customer Locations directly from the mobile app. Users with the appropriate permissions can now view Customer Locations synced from the primary Route4Me account.

To access the updated feature, open the app menu and tap “Locations” to view the full Locations list.

A new “HoS” section was added to Connection Snapshots. It shows synced hours of service events related to the vendor connection and its associated routes, assets, and users.

Open Your Connections List

A new arrival distance alert was added to the Route4Me route planner app for Android. Users will see the alert shown in the image below when attempting to mark destinations as “Arrived” while not being close to the destination address.

You can now open imported and synced routes in the “Routes” category of Connection Snapshots. To do so, simply click “Open” next to a connection vendor route.

Open Your Connections List

You’ll see a new Connection Route Snapshot which shows detailed destination data associated with the synced connection route. Vendor routes have to be imported before you can use them in Route4Me.

Click the “Import as Master Route” button to import a vendor route as a Master Route for Recurring Routing. Alternatively, click the Down Arrow and select “Import as Dynamic Route” to add a vendor route to your Routes List.

You can now open Telematics Trip Snapshots from the “Trips” category of Connection Snapshots. To do so, simply click “Open” next to a connection vendor trip.

Open Your Connections List

You’ll see a new Connection Trip Snapshot which shows the synched distance and directions traveled by a telematics vehicle according to your vendor settings. Trips can be imported and used as routes in Route4Me.

Click the “Import as Master Route” button to import a vendor trip as a Master Route for Recurring Routing. Alternatively, click the Down Arrow and select “Import as Dynamic Route” to add a vendor trip to your Routes List.

When you open an Optimization Snapshot, the “Routes” tab will be selected by default. Previously, the “Map” tab was selected by default. This update makes Optimization Snapshots consistent with other snapshot interfaces.

Open Your Optimizations Page

A new “Map” section was added to Optimization Snapshots showing route destinations and directions.

Open Your Optimizations Page

Grouped destinations in the Routes Timeline have been redesigned as a vertical list like on the Routes Map. Previously, hovering over grouped destinations on the timeline would show individual numbered icons instead of destination aliases.

Open Your Routes Page

Users can now see Avoidance Zones when navigating routes on the Android Route App.

Users can now import addresses from Google Drive when using the mobile route planning app. To do so, simply start planning a route, tap “Import Addresses” and select “Import Addresses From Google Drive“.

You can now open, add, and manage Custom Route Data directly from the Route Editor. A new option was added to the “Route” action menu in the top menu bar. Click “Route” and select “View Custom Data“.

Open Your Routes Page

A new “Route Info” sidebar was added to the Route Editor. It shows planned and actual route data and percentages in a customizable vertical format. To open it, click the Sidebar Button to the right of the map and then click the Route Info icon.

Open Your Routes Page

The dashboard sidebar in the Route Editor was removed and replaced with a customizable, real-time Route Info interface.

The image below shows the old dashboard that was removed and replaced with Route Info on March 16th, 2026.

Open Your Routes Page

The Route Manifest page and route management action were removed from the Route4Me Transportation Management Software. Previously, the manifest was accessible from the Routes Page, Route Editor, and the original Routes Map.

Open Your Routes Page

The “Address Destination Type” field and display column in the Locations page was renamed to “Service Category“.

This update improves parity and consistency across Route4Me’s various route management tools and pages.

Open Your Locations Page

Facilities shown on the Address Book Map have a new map marker that improves their visibility. To see Facilities, click “Map Settings” and check the “Facilities” box. You’ll then see the new Facility markers on the map with name tags showing the first three characters of their respective aliases. You can also hover over Facilities on the map to see their details.

If you need access to the Address Book Map, contact Route4Me support.

Open Your Address Book Map

A new “Set as Default” option was added when you open the management actions by clicking the Down Arrow next to a Workflow. Selecting the new option will set the Workflow as the default when planning new routes.

Learn more about collecting proof of service.

Open Your Workflows Page

The Orders List on the Route4Me route planner app for Android was updated with a new Facilities filter. From the main menu, tap “Orders” and then “All Facilities” to select a specific Facility to use as a filter for your Orders List.

A new “Info” column was added to the “Label Scan” tab of Route Snapshots. You can hover over the Location Icon in the “Info” column to see a popover window showing where the label scan was performed on the map using its coordinates.

Open Your Routes Page

The “Location” column in the “Label Scan” tab of Route Snapshots was split into new “Latitude” and “Longitude” columns.

Open Your Routes Page

The “Edit Destination” panel, previously only accessible from the Routes Page, can now be opened directly from the Destinations List. Simply click the Down Arrow next to a Destination and select “Edit” to open the editor.

Open Your Destinations List

The Route Metrics interface on the Routes Page was updated with new data fields. After you open the Route Metrics, click the Gear Icon to customize the data fields shown in the metrics panel.

Open Your Routes Page

The distance data category was split into three new categories depending on the source of distance data (Mobile App, Telematics, or Merged). Additionally, new distance data items were added. Previously, you could only see planned and completed distance; now you can see different distance data metrics as percentages.

New fields were also added to the “Dimensional & Financial” and “Density” categories, as shown in the image below.

The “Utilization – Cost” filter category on the Routes Page was expanded with the following additional filter options:

• Cost Completed (%): Percentage of planned Cost value that’s been completed.
• Cost Completed: Total Cost value associated with completed destination visits.
• Cost Remaining At End (%): Percentage of planned Cost remaining (uncompleted) at the end of routes.

Open Your Routes Page

A new automatic data lookup function was added when you plan routes. You can now upload spreadsheets to plan routes that contain a single column with location reference IDs, and Route4Me will automatically fill all other applicable fields with Location Data from your account. Specifically, you can use the following reference ID types:

• address_id: Internal ID of a Location. You can find Location IDs in the “address_id” column when exporting Locations.
• client_reference_id: Unique client IDs associated with Locations set at creation or import.
• external_connection_object_id: Unique external system record IDs associated with imported Locations.

A new “Receipt Note” action was added to Workflows. With this new action type, assigned users can easily confirm the issuing or collection of receipt notes at destinations. Learn more about collecting proof of service.

Open Your Workflows Page

The “Facilities” field in the Route4Me Web Platform header was updated to show “All” when no Facilities are selected. This ensures consistent behavior by showing entities (Routes, Users, Vehicles, Locations, etc.) associated with all account Facilities when no specific Facilities are selected.

The “Manage Custom Data” interface on the Routes Page was changed from a popover to a full side panel. This update makes it easier to see and manage more Custom Route Data fields with better utilization of the available screen space.

Open Your Routes Page

The “Order Type” filter and display column in the Routes Map sidebar was renamed to “Service Category“.

This update improves parity and consistency across Route4Me’s various route management tools and pages.

Open Your Routes Page

You can now add and manage Custom Route Data directly from an open Route Snapshot. A new “Manage Custom Data” option was added to the “Edit Route” menu.

You can also scroll to the bottom of the Route Summary and click the Pencil Icon next to “Custom Data“.

Open Your Routes Page

In the “Manage Custom Data” panel, you can see Custom Data associated with the route, add Custom Data fields with the “Add Field” button, and remove Custom Data by clicking the Delete Icon.

You can also click a Custom Data value in the Route Summary to open and automatically filter the Routes Page to show only routes with the corresponding Custom Data field and value.

Vehicle odometer reading events were added to the “Activity Feed” section of Route Snapshots. Route4Me synchronizes imported vehicle odometer values at the start and end of routes.

Route start and end odometer synchronization are separate events that show the corresponding odometer readings.

Open Your Routes Page

A new “Cancel Requested” order status was added to the ERP Order Management System. Just like other statuses, it can also be used to filter your Orders List to show only orders with that status. Learn more about Route4Me Order Statuses.

Open Your Orders Page

The new “Cancel Requested” order status is also visible in Order Snapshots.

Two new Custom Data fields were added to the Route Export options. These new options enable you to include Custom Data field aliases and values as separate columns in exported route data spreadsheets.

Open Your Routes Page

You can now open, add, and manage Custom Route Data directly from the Routes Page. A new option was added to the route action menu. Click the Down Arrow next to a route and select “Manage Custom Data“.

In the “Manage Custom Data” window, you can see Custom Data associated with the selected routes, add Custom Data fields with the “Add Field” button, and remove Custom Data by clicking the Delete Icon.

Open Your Routes Page

You can also manage Custom Data for multiple routes at the same time. Check the boxes next to routes to select them, click “Bulk Actions“, and select “Manage Custom Data” from the menu.

Assignment buttons for Users, Vehicles, Facilities, Customers, and Contracts on the Routes Page were redesigned to match the assignment buttons in other Route4Me interfaces. This change improves consistency and readability across the UI.

Open Your Routes Page

A new “Contract” field was added to the “Edit Destination” panel on the Routes Page.

Open Your Routes Page

A new “Contract” field was added to the Route Summary popover when you hover over a route in the Routes Timeline.

You can also click the Open Button to go directly to the corresponding Contract Snapshot, similar to other Route4Me fields.

Open Your Routes Page

A new “Location Sitemap” Destination Info field was added to the Route Editor. When a destination is linked to a Location from your account, you can preview its associated sitemap directly from the Destination Info panel.

When a Location doesn’t have a sitemap, you can upload an image or PDF sitemap directly from the Route Editor.

The “Destination Type” field in the Route Editor Destination Info interface was renamed to “Service Category“.

This update improves parity and consistency across Route4Me’s various route management tools and pages.

A new “Custom Data” filter was added to the Routes Page. You can now filter routes by their associated Custom Data.

Open Your Routes Page

You can now Assing Contracts to routes directly from the Route Editor. To do so, click “Edit” from the top menu bar and select “Assign Contract“. Alternatively, simply click the “Assign Contract” button in the top-right.

Previously, it wasn’t possible to manage contract attribution in the Route Editor.

Open Your Routes Page

A new “Location” display column was added to the Orders Page. It shows the Customer Locations associated with orders.

Open Your Orders Page

The Route Metrics interface on the Routes Page was updated with new data customization functionality. After you open the Route Metrics, click the Gear Icon to customize the data fields shown in the metrics panel.

Open Your Routes Page

You’ll see the Display Columns customizer. This update groups Route Metrics column on the right according to their data categories. This enables you to click and drag category names to arrange entire groups relative to each other. Previously, you could only arrange individual columns. Learn more about supported route data in the Routes Page Data Catalog.

The “Service Type” field in Snapshot data summaries and filters has been renamed to “Service Category“. Affected pages:

• User Snapshot
• Order Snapshot
• Route Snapshot
• Facility Snapshot
• Location Snapshot
• Destination Snapshot
• Optimization Snapshot
• Strategic Route Snapshot
• Strategic Location Snapshot

Additional Geofencing Settings were added to the Organization Settings page. The following options were added:

• Tracking Extend Route Start Time: Add a period before routes start (scheduled) during which tracking data is collected.
• Tracking Extend Route End Time: Add a period after routes end during which tracking data is collected.
• Automatic Route Start When Depot Left: Automatically set routes to “Started” when assigned users leave depot geofences.
• Mark As Visited On Geofence Entry: Automatically mark destinations as visited when assigned users enters geofences.
• Mark As Departed On Geofence Departure: Automatically mark destinations as departed when assigned users leave geofences.

Previously, these settings were only available as Advanced Account Configurations.

Open Your Organization Settings

You can now open Invoice Snapshots from your Invoices Page. To do so, click the “Open” button.

Open Your ERP Invoices

Invoice Snapshots provide enterprise business users with a centralized view of detailed invoice data from your ERP system. You can quickly review line items, track amounts, and analyze totals, discounts, and taxes in one place.

An interactive route summary popover was added to the Routes Timeline. Now, when you hover a route’s name, you’ll see a dynamic summary of its most important information, including utilization and duration metrics.

This update makes it easy to see key route info right in the timeline. This was previously only possible by using other Routes Page features such as the Routes List data table or Performance Insights alongside filters.

Open Your Routes Page

The Route4Me Mobile App now supports unloading multiple items at destinations with customizable item types and amounts. Additionally, the app will show price values and totals when unloading items synced with your Price List.

Just like before, users can scan and unload items using their device camera or a third-party scanner. Previously, users had to scan each item when unloading. The new unloading functionality streamlines and speeds up ERP delivery operations.

Several filters on the Users Page now have the same names as their corresponding data columns. Consistent filter names make finding users and navigating user data quicker and easier. The image below shows the affected filter options.

Open Your Users Page

A new “SLA Policy” display column was added to the Orders Page. It shows the agreement policies associated with orders.

Open Your Orders Page

Two new Display Columns were added to ERP Invoices. They show the routes and destinations your invoices are associated with. Additionally, you can open Route Snapshots and Destination Snapshots directly from the new columns.

Open Your Invoices Page

Snapshot functionality was added for Strategic Optimization Locations. To open a Strategic Location Snapshot, open a Strategic Optimization, go to the “Locations” tab, and click “Open” next to a Location.

Open Your Strategic Optimizations

Strategic Location Snapshots show visit and route data for a location with customizable columns, filters, and more.

A new button was added to the Destinations List on the Route4Me App. Open a route and swipe up; you’ll find the new Three-dot Button next to the Information Icon. Tap it to see actions available for the destination.

Routes need to be started for destination actions to be available. Learn more about starting and navigating routes.

When planning routes on mobile with the Route4Me App and adding Service Time to a destination, you can now specify the exact seconds value in addition to hours and minutes. Previously, the Service Time selector did not support seconds.

You can now insert multiple hours of service (HOS) breaks when planning routes or into already planned routes. Previously, you could only set a single HOS Driver Break rule per route and would have to manually insert additional break stops.

This update enables you to set multiple break rules with different trigger types and parameters directly in your manual route settings, Optimization Profiles, and when using the Strategic Cycle Route Planner.

The same enhancement is also available in the original route settings interface. This ensures a consistent experience when adding Driver Breaks regardless of your account’s specific setup and enables features.

The Routes Timeline and Routes Map now show new Destination Groups for routes with Destination Bundling. To see on-hover destination info, simply hover over a group, and you’ll see the individual destinations it contains.

Previously, Destination Bundling created overlapping destinations at the same map location with different sequence numbers. This update highlights grouped destinations clearly, improving and streamlining complex route management.

Open Your Routes Page

A direct link to Contract Snapshots was added to the Customers Page in the “Contracts” column.

Open Your Customers Page

A new “Skip Destination” screen was added to the Route4Me App. When a user attempts to visit route destinations out of sequence, they’ll be prompted to resolve the unvisited destinations.

Depending on the enabled features and specific user permissions on your account, different options will be available.

New options were added to the “Bulk Actions” menu for Recurring Routes. In addition to existing actions, you can now:

• Re-Optimize Routes: Recalculate route optimizations after making changes.
• Refresh Route Directions: Recalculate driving directions between route destinations.
• Reverse Routes: Reverse route sequences to invert visitation order.
• View Route Manifest: See detailed, print-friendly route metrics and data.
• Duplicate Routes: Create new copies of the selected routes.
• View on Multiple Routes Map: Open the selected routes in the Routes Map.
• Insert Driver Breaks: Add breaks to routes for hours of service compliance.

Open Your Recurring Routes

The filters for Recurring Routes were updated. The “Unassigned” checkbox was removed to streamline filter customization. Now, simply not selecting an entity to filter by will show any Recurring Master Routes with no such entity assigned.

Open Your Recurring Routes

Contract Snapshots are now available for Contracts on your account. Just like other snapshots, the Contract Snapshot enables you to easily see data and activities associated with a specific entity on your account.

Currently, Contract Snapshots show the routes associated with a specific Contract.

Open Your Contracts Page

A new “Cost Planned” filter was added to the Routes Page Filters in the “Utilization – Cost” section. This update enables you to filter routes by the total planned cost value associated with route orders and destinations.

Open Your Routes Page

A new “Cost” filter was added to the Destinations List in the “Dimensional & Financial” section. This update enables you to filter destinations by their associated cost values.

Open Your Destinations List

The “Edit Optimizations” function accessible from Optimization Snapshots was updated.

Open Your Optimizations Page

The new “Edit Optimization” panel supports all available Optimization settings. Previously, users could only access these settings in classic Optimizations (Original). This update makes them available in Optimization Snapshots.

The Route4Me App was updated to remove the “Invite Others” button from the main menu and disable invite functionality for user accounts. This update ensures only the main company account and authorized sub-users can send invitations.

A facility attribution field was added to data pop-ups on the Locations Map, showing a Location’s assigned Facilities.

Open Your Locations Page

The “File Type” filter in the “Notes” tab of Route Snapshots and Destination Snapshots has been redesigned to provide more clarity. Now, you can more easily find the most important proof of service note attachments.

High-priority files such as images and data were put higher in the list. The previously-available ambiguous “File” option was renamed to “Other” for clarity. It filters for less common file types such as voice memos, videos, etc.

Open Your Routes Page

Information related to an Order’s associated Service Level Agreement (SLA) was added to Order Snapshots. You can see the new SLA info fields in the summary panel on the left. Previously, Order SLA data was only available as Display Columns.

Open Your Orders Page

A new “Service Time” category was added to Location Snapshots. It shows the distribution of Destination Service Time at a Location across the days of the week over the specified time period. This update enables you to get a clear overview of how the planned, reported, and detected Service Time at a Location is distributed.

Previously, you could only see specific Service Time values at route destinations but couldn’t track their distribution.

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The Route4Me Geotab Add-In now syncs the status of vehicles and enrolled devices in real time. This enables you to use synced telematics vehicles right away without manually comparing and consolidating statuses between Geotab and Route4Me.

You can now drag and drop Orders and Locations from the Routes Map Sidebar directly onto the Routes Timeline to insert orders and locations into routes. Learn more about inserting orders into routes and inserting destinations into routes.

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You can now see Strategic Scenario Settings when you compare Strategic Optimization Scenarios in addition to previously available data items, which are now grouped in the “Results” section.

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A new “Contracts” filter was added to the Customers Page, enabling you to filter Customers by their associated Contracts.

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A new “Source” field was added to the route data summary in Route Snapshots. It enables you to select the source of the route data shown in the route summary on the left. The available data source options are:

• User Reported: Data based on Assigned User action events on the Route4Me Mobile App.
• Mobile App Detected: Automatically detected GPS data using Route4Me Geofencing.
• Telematics Detected: Automatically detected data using Route4Me Telematics Integrations.

These source settings correspond to those available for Route4Me’s GPS Route Tracking functionality.

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Two new “Assignment & Attribution” filters were added to the “Destinations Schedule” tab of an open Strategic Scenario. You can filter Scenario Destinations by their associated Facilities using the new multi-select filter.

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You can also filter Scenario Destinations by their associated Customers with the same multi-select functionality.

A new “Virtual Resource Profiles” option was added to the configurator when you Create Strategic Optimizations.

You can use virtual Driver Skills profiles to optimize scenarios using skill groups instead of team member profiles.

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It’s now possible to add Driver Breaks to your Strategic Scenario optimization settings when you Create Strategic Optimizations. To help you optimize complex strategic cycle planning scenarios with multiple factors, this new functionality supports adding multiple different break types with the “+ Add Break Rule” button. You can also remove break types with the Delete Icon.

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Two new “Assignment & Attribution” filters were added to the “Locations” tab of an open Strategic Optimization. You can filter an Optimization’s Locations by their associated Facilities using the new multi-select filter.

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You can also filter Optimization Locations by their associated Customers with the same multi-select functionality.

A new “Assignment & Attribution” filter was added to the “Routes” tab of an open Strategic Scenario. You can filter Scenario Routes by their associated Facilities using the new multi-select filter.

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Your account’s Activity Feed now supports matching Workflow IDs and Workflow Action IDs to Destination Notes. Currently, the new data fields are visible when you export Activity Feed data by clicking the “Download” button.

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A new “Is Commercial Vehicle” toggle option was added to the “Details” section when you add and manage vehicles. When enabled, it allows you to select a Commercial Vehicle Profile in the “Vehicle Profile” field.

Previously, you’d select a vehicle type separate from Vehicle Profiles. The new toggle option streamlines the process of commercial vehicle management by reducing ambiguity and overlap between interfaces.

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New Workflow data items were added to the “Export Route Notes” settings. They enable you to see the names and internal system IDs of Workflows and Workflow Actions associated with specific Destination Notes.

Previously, Workflow data wasn’t available when exporting Notes.

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New “Workflow” and “Workflow Action” Display Columns were added to Route Snapshots in the “Notes” category.

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These new workflow data columns show which Workflow and action-specific Destination Notes are associated with. Additionally, just like most Route4Me Display Columns, you can click the column header to sort the entire data table accordingly.

The “Notes” section of Route Snapshots was redesigned to match how Notes are displayed in Order Snapshots. This updated, unified interface enables you to easily find the Destination Notes you’re looking for, no matter which Route4Me tool you’re using.

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The “Attachments” section of Route Snapshots is now also standardized across different snapshots. Just like the “Notes” tab, this provides a unified experience, which helps you save time looking for the data you need.

The “Assign Facility” button in User Snapshots now opens a new dynamic panel where you can assign multiple facilities to the respective user and see where those facilities are located on the map.

Previously, you could only assign facilities through a search field in the User Snapshot summary on the left.

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The “Assign Facility” button in Vehicle Snapshots now opens a new dynamic panel where you can assign multiple facilities to the respective vehicle and see where those facilities are located on the map.

Previously, you could only assign facilities through a search field in the Vehicle Snapshot summary on the left.

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The “Hazardous Materials” field in Vehicle Profiles now supports multi-selection. Check the boxes next to options you want to include in a profile. This new functionality streamlines creating and managing profiles for commercial HAZMAT vehicles.

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The “Service Type” column on the Orders Page now supports dynamic assignment. You can click the “Assign Service Type” button and find or select a service type for orders. To add or manage service types on your account, contact Route4Me support.

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The available filters in the “Locations” section of Customer Snapshots now match the filters available on your Locations Page. Unified filters enable you to easily find Locations no matter which interface you’re using, improving consistency and efficiency.

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A new “Contracts” Display Column was added to your Customers Page. It shows the specific contracts associated with Customers.

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