Route Snapshot – Real-Time Customizable Route Data And Analytics Summary
Route4Me’s Route Snapshot gives you a clear, organized view of any last-mile optimized route. It brings all key metrics and route details together, including a route summary, map overview, route analytics, destinations data, orders, proof of visit records, and executed activities. With everything in one place, you can quickly review route performance, analyze data more effectively, and make informed decisions that help you deliver a better customer experience.
Table of Contents
Open Route Snapshot – Access Route Data And Analytics Overview
To open the Route Snapshot of any planned and optimized route, go to “Dynamic Routing” > “Routes” from the Navigation Menu to open the Routes Page. Then, click “Open” next to a route.
This opens the selected Route Snapshot. From here, you can view route details, make adjustments, assign a user, vehicle, or facility, and manage dispatch and other route tasks.
To make changes, click the “Edit Route” button, where you’ll be redirected to the Route Editor, or the Down Arrow button next to it to perform additional actions, detailed in the table below.
You can also click “Open” to access a Destination Snapshot or the Down Arrow button next to it to make edits.
Route Snapshot – Edit Route Controls
Assign User
Assign a driver or team member to the route. The assigned user can start, navigate, and complete the route using the Route4Me Driver Mobile App.
Assign Crew
Assign a crew to the route. The assigned crew can view, manage, and complete the route through their accounts and mobile devices.
Assign Vehicle
Assign a vehicle to the route from your homogeneous or mixed fleet of vehicles.
Assign Facility
Assign a specific facility to the route, linking it to a warehouse, depot, or service center for tracking, routing, and operational planning.
Assign Customer
Assign a specific customer to the route, ensuring that deliveries, services, or visits are accurately linked to the correct client.
Assign Contract
Assign a contract to the route to tie route activities to a specific service agreement, recurring schedule, or contractual obligations.
Reschedule
Change the date and time of the day the route is scheduled to start.
Dispatch
Dispatch routes to send automated SMS and Email customer notifications.
Manage Custom Data
Add, edit, or remove custom fields and data associated with the route, including notes, QR codes, and other user-defined information for operational tracking and reporting.
Duplicate
Create a copy of the route. The new route will have "(Duplicate)" added to the end of its name.
Create Recurring Route
Create a new Master Route for use when planning recurring schedule routes.
View Manifest
Download or print a detailed dynamic Route Manifest. This manifest includes all available route and destination data and details.
View on Multiple Routes Map
Open the selected routes on the Routes Map.
Share
Share the route with other Users by direct link or send a link via Email.
Export Routes
Export route data as a CSV spreadsheet or navigation data file for import into navigation devices such as Garmin, TomTom, and more.
Insert Address
Insert an address into the route by typing or searching the address in the "Address" field.
Insert Breaks
Add driver breaks on the route with customizable break duration and break trigger type.
Remove
Permanently delete the selected routes.
Route Overview Panels – Location, Details, Performance Metrics
Route Details Summary – Dynamic Map And Route Information Panel
The Route Summary panel displays key details about the route, including a map with its planned path and sequence of destinations, assigned user, vehicle, and facility, and scheduled date.
From this panel, you can perform the following actions:
- Click on any destination on the map to view its details.
- Click the Go-to Icon next to any field to open the corresponding Route4Me interface.
- Click “Assign” on any empty field to assign a user, crew, facility, customer, contract, or region to the route. NOTE: Scroll down the panel to view all “Assign” options.
To better evaluate performance, you can select the tracking data source used to calculate actual route metrics, including User-Reported, Mobile App Detected, or Telematics Detected data. See the table below for an overview of each tracking data source.
Route Snapshot – Source Descriptions
User Reported
Location data manually reported or confirmed by the assigned user during route execution.
Mobile App Detected
Location data automatically captured by the Route4Me mobile app using the device’s GPS services.
Telematics Detected
Location data received from a vehicle’s installed telematics device through an integrated telematics provider.
Scroll down the Summary panel to see key route metrics, such as distance, duration and progress. You can compare planned values with actual values for completed routes or with the latest data for started routes.
Scroll further down to view all custom data associated with the route, including user-defined fields for tracking additional route details. Click the Pencil Icon to add new data or edit existing data.
Route Performance Metrics Panel – Route Progress And Operational Efficiency
Click the Sidebar Button in the upper-right corner to open the Route Metrics panel where you can view the route’s progress and operational efficiency with planned versus actual metrics for route duration, distance, and more.
From this panel, you can perform the following actions:
- Toggle the “Show All Switch” to view all data categories.
- Click the Gear Icon to customize which data fields appear in the Route Metrics panel.
- Click the Down Arrow next to a data category header to expand or collapse the category.
- Drag the panel to enlarge or reduce its size.
Clicking the Gear Icon opens the “Display Columns” editor where you can select which data fields appear in the Metrics panel. In the “Arrange Columns” section, drag and drop fields or category headers to reorder them.
The table below provides an overview of all available data columns.
Route Snapshot – Route Performance Metrics Panel
Distance
Total route distance for selected routes.
Destinations Count
Total number of destinations for selected routes.
Progress
Percentage value of route destinations that have assigned statuses.
Completed (%)
Percentage of the planned route distance that has already been traveled and recorded by the mobile app.
Remaining (%)
Percentage of the planned route distance that has not yet been traveled, according to the mobile app.
Deviated (%)
Percentage of route distance traveled that deviated from the planned route, recorded by the mobile app.
Total
Total route distance, as tracked by the mobile app, including completed, remaining, and deviated segments.
Distance Telematics
Total distance traveled, recorded by telematics.
Completed (%)
Percentage of planned route distance completed according to telematics vehicle tracking data.
Remaining (%)
Percentage of planned route distance not yet completed, according to telematics data.
Deviated (%)
Percentage of distance where the vehicle deviated from the planned route, based on telematics.
Total
Total distance tracked by telematics, combining completed, remaining, and deviated distances.
Distance Merged
Combined average distance from mobile app and telematics data.
Completed (%)
Percentage of planned route distance completed, calculated using combined data from both mobile app and telematics.
Remaining (%)
Percentage of planned route distance not yet traveled, calculated from merged data.
Deviated (%)
Percentage of route distance that deviated from the planned route, based on combined mobile app and telematics data.
Total
Total route distance from merged data, including completed, remaining, and deviated segments.
Travel
Total travel time between destiantions for all selected routes.
Service
Total Service Time at destinations for all selected routes.
Wait
Total Wait Time before Time Windows for all selected routes. Wait time
Break
Total Driver Break time for all selected routes.
Unattributed
Total route duration of selected route that couldn't be associated with another duration value.
Detected Unattributed
Total detected route duration of selected route that couldn't be associated with another duration value.
Total
Total duration of selected routes, combining all individual sub-durations for driving, service, wait, and breaks.
Stem In
Total time duration from route start locations to the first stop for selected routes.
Stem Out
Total time duration from the final destination to the route end location for selected routes.
Pieces
Planned and actual (delivered) order units for selected routes.
Weight
Planned and actual (delivered) weight of orders for selected routes.
Cube
Planned and actual (delivered) cubic v0lume of orders for selected routes.
Revenue
Planned and actual (generated) revenue associated with orders for selected routes.
Cost
Planned and actual (generated) cost associated with orders for selected routes.
Fuel Cost
Total fuel cost incurred for all selected routes, based on vehicle fuel usage and cost rates.
Cost Per Distance
Average operational cost per mile or kilometer, calculated as total route costs divided by total route distance.
Revenue Per Distance
Average revenue earned per mile or kilometer, calculated as total route revenue divided by total route distance.
SPORH
Stops per operational route hour, showing efficiency relative to active route time for selected routes.
TPORH
Total points or destinations per operational route hour for selected routes.
Destinations / Distance
Average number of destinations per mile or kilometer for the selected routes, showing stop density relative to route length.
Destinations / Hour
Average number of destinations completed per operational hour, showing route productivity.
Transactions / Hour
Average number of transactions (deliveries, pickups, or stops with completed tasks) completed per operational hour.
Cubic / Destinations
Average cubic volume of goods delivered per destination, showing load efficiency per stop.
Cubic / Distance
Average cubic volume of goods delivered per mile or kilometer of route, showing delivery density relative to route length.
Cubic / Hour
Average cubic volume of goods delivered per operational hour.
Pieces / Distance
Average number of order pieces delivered per mile or kilometer, showing item density along the route.
Pieces / Hour
Average number of order pieces delivered per operational hour.
Weight / Distance
Average total weight of goods delivered per mile or kilometer, showing load density relative to distance.
Weight / Destinations
Average total weight of goods delivered per stop, showing delivery load per destination.
Weight / Hour
Average total weight of goods delivered per operational hour.
Route Performance Insights Panel – Vehicle Route And Time Performance Overview
Click the Metrics Icon in the upper-right corner to open the Route Performance Insights panel, where you can monitor progress, track efficiency, and evaluate operational performance across the route.
This panel, available from the Destinations tab, provides a summary of planned destinations and orders, along with a side-by-side breakdown of planned and actual time for travel, service, wait, and breaks.
Route Snapshot Categories – Route Analytics Data Tabs
The Route Snapshot is organized into multiple tabs, each corresponding to a specific category of route-related data. Each tab is described in detail below.
Destinations Tab – Route Destinations And Customer Data Overview
The Destinations tab displays all destinations for the selected route in a customizable data table. The destination data here matches what is shown in Destination View Mode on the Routes Page.
From the Destinations tab, you can perform the following actions for each destination on the route:
- Use the Search field to locate specific destinations.
- Apply filters to narrow down the data. See the table below for a full list of available filters.
- Use the Group By option to organize destinations by Facility.
- Click “Open” next to a destination to access its Destination Snapshot.
- Click the Down Arrow button to access the Route Editor and make modifications to the destination as needed.
Route Snapshot – Destinations Tab Filters
User
Filter by user assigned to the route.
Vehicle
Filter by vehicle assigned to the route.
Facility
Filter by facility linked to the route.
Customer
Filter by customer linked to the route.
Service Type
Filter by type of service (e.g., pickup, delivery, break, meetup, service, visit, or drive by).
Alias
Filter by alias associated with the destination.
Destination Sequence #
Filter by the destination’s scheduled placement within a route.
Arrived
Filter by whether the destination has been marked "Arrived".
Departed
Filter by whether the destination has been marked "Departed".
Destination Status
Filter by the current progress or completion state of the destination (e.g., Pending, Skipped, Failed, Completed).
Notes Count
Filter by the number of notes added to the route by users or automated processes.
Tracking Number
The tracking number associated with a destination.
Order Number
The order number associated with a destination.
Invoice Number
The invoice number associated with a destination.
Reference Number
The reference number associated with a destination.
Total cubic volume planned for delivery.
Total number of pieces planned for delivery.
Total weight of items planned for delivery.
Priority
Filter orders by their Priority. Priority can be set when importing, uploading, or creating orders.
Revenue
Filter orders by their Revenue value. Revenue can be added when importing, uploading, or creating orders.
You can also customize the data displayed in the table. Click the Column Icon in the upper right corner to select which route data fields appear and adjust their order to suit your operational needs.
The table below provides an overview of all available data columns, which you can reorder by dragging them into place.
Route Snapshot – Destinations Tab Data Columns
The user responsible for the route, typically the driver or team completing it.
The vehicle assigned to the route for tracking and capacity purposes.
The facility associated with the route, usually serving as the start or end location.
Depot
The starting location or home base for the route.
Destination Sequence #
The planned order of this destination within the route, indicating the sequence the driver should follow.
Address
The full street address of the destination for delivery or service.
Alias
A custom name or shorthand identifier for the destination to simplify identification.
Service Type
The type of service or delivery expected at the destination, e.g., pickup, drop-off, or service call.
Status
The current status of the destination (e.g., pending, in progress, completed, failed).
Timezone
The time zone of the destination, used for accurate scheduling of arrivals and departures.
Distance to Next Destination
The driving distance from this destination to the next stop on the route.
Drive Time to Next Destination
The estimated travel time from this destination to the next stop, based on planned routing.
Man-Hours
Employee working hours required for completing the destination visit.
Unique identifier for the order in the system.
Tracking Number
The shipping or tracking number associated with the order for logistics purposes.
Order Number
Reference number assigned to the order by the system or customer.
Invoice Number
The invoice number linked to the order.
Reference Number
Additional reference or internal tracking number associated with the order.
Notes Count
Total number of notes added to a destination by users or automated processes.
Customer Billing Type
The billing classification applied to the customer associated with the destination.
The priority level of the order or destination, which may affect route sequencing.
The volume of items for the destination, used for vehicle load planning.
The total quantity of items or units for delivery or service at the destination.
The total weight of items for the destination, used for vehicle capacity planning.
The expected revenue associated with completing the order at the destination.
Cost
The cost value associated with completing the order at the destination.
The name of the customer receiving the service or delivery.
First Name
Customer’s first name for identification and communication purposes.
Last Name
Customer’s last name for identification and communication purposes.
Customer’s email address, used for notifications or tracking updates.
Phone
Customer’s phone number, used for notifications or communication.
Customer PO
The customer’s purchase order number associated with the order.
Group
A classification or grouping of the customer, often used for reporting or filtering.
The first requested time window for service at the destination.
The second requested time window for service, if applicable.
Actual Arrival Time (User Actioned)
The arrival time recorded manually by the user. “User Actioned” means it was entered or confirmed by a person rather than automatically detected.
Actual Departure Time (User Actioned)
The departure time recorded manually by the user.
The expected duration of service at the destination based on planning.
Actual Service Time (User Actioned)
The service duration recorded manually by the user, reflecting the real-world time spent completing the service or delivery.
The service duration automatically recorded when the user is within the destination geofence.
The arrival time automatically detected when the vehicle enters the geofence.
The departure time automatically detected when the vehicle exits the geofence.
Entry Speed (Geofence Detected)
Vehicle speed upon entering the geofence, useful for safety and compliance tracking.
Entry Odometer (Geofence Detected)
Odometer reading when the vehicle enters the geofence.
Entry Engine Hour (Geofence Detected)
Engine hour meter reading recorded when the vehicle enters the geofence.
Exit Speed (Geofence Detected)
Vehicle speed upon leaving the geofence.
Exit Odometer (Geofence Detected)
Odometer reading when the vehicle leaves the geofence.
Exit Engine Hour (Geofence Detected)
Engine hour meter reading recorded when the vehicle exits the geofence.
Device ID (Geofence Detected)
The identifier of the device that recorded the geofence event.
Vehicle ID (Geofence Detected)
The identifier of the vehicle associated with the geofence detection.
The telematics-assigned vehicle ID used to track geofence events.
Arrived
Indicates whether the destination has been marked as arrived, either manually or via geofence detection.
Departed
Indicates whether the destination has been marked as departed, either manually or via geofence detection.
Planned Arrival Time
The scheduled time for arrival at the destination based on route planning.
Planned Departure Time
The scheduled time for departure from the destination.
Actual Arrival Time (User Actioned)
The user-recorded arrival time at the destination.
Actual Departure Time (User Actioned)
The user-recorded departure time from the destination.
Dynamic Arrival Time
The estimated arrival time that adjusts in real-time based on traffic or route changes.
Dynamic Departure Time
The estimated departure time that adjusts in real-time based on traffic or route changes.
Time Window Violated (User Actioned)
Indicates if the arrival or departure fell outside the scheduled time window, as recorded manually.
Arrival Time Variance (-Early,+Late) (User Actioned)
The difference in minutes between the planned and actual arrival times, manually recorded. Negative indicates early arrival, positive indicates late.
Departure Time Variance (-Early,+Late) (User Actioned)
The difference in minutes between planned and actual departure times, manually recorded. Negative indicates early departure, positive indicates late.
Planned Remaining Cube
Estimated remaining volume capacity of the vehicle after servicing this destination.
Planned Remaining Pieces
Estimated remaining item/unit capacity of the vehicle after servicing this destination.
Planned Remaining Revenue
Expected remaining revenue after servicing this destination.
Planned Remaining Weight
Estimated remaining weight capacity of the vehicle after servicing this destination.
Orders Tab – Route Orders And Customer Order Data Overview
The Orders tab displays all orders associated with the selected route in a structured data table. The available order data matches what appears on the Orders Page.
From this tab, you can perform the following actions for each order on the route:
- Use the Search field to locate specific orders.
- Apply filters to narrow the data. See the table below for a complete list of available filters.
- View countdowns, including elapsed time and remaining time for each order.
Route Snapshot – Orders Tab Filters
Order Status
Filter orders by their current status.
Label Code
Filter orders by their assigned Label Code (barcode).
Group
Filter orders by their assigned order Group.
Territory
Filter orders by the Territory containing the order's address.
Aggregation Group
Filter orders by their assigned Aggregation Group.
Revenue
Filter orders by a minimum and/or maximum Revenue value.
Weight
Filter orders by a minimum and/or maximum Weight value.
Cube
Filter orders by a minimum and/or maximum Cube value.
Pieces
Filter orders by a minimum and/or maximum Pieces value.
Cost
Filter orders by a minimum and/or maximum Cost value.
Priority
Filter orders by a minimum and/or maximum Priority value.
You can also customize the data displayed in the table. Click the Column Icon in the upper right corner to select which route data fields appear and adjust their order to suit your operational needs.
The table below provides an overview of all available data columns, which you can reorder by dragging them into place.
Route Snapshot – Orders Tab Data Columns
External System ID
Unique identifier assigned to an order by an outside CRM or ERP system.
Label Code
Barcode used to quickly add, sort, and manage orders via scanning for efficient processing.
Order Type
Type of visit required: Pickup, Delivery, Break, Meetup, Service, Visit, or Drive by.
Alias
Unique name or identifier for filtering and recognizing the order.
Name
Customer name associated with the order.
Address
Street address, city, state, ZIP code, and country of the order.
Group
Custom order group ID for filtering related orders.
Delivery Number
A unique number assigned to identify and track the delivery for this order.
Email address of the contact or customer associated with the order.
Phone
Phone number of the contact or customer associated with the order.
Priority
Indicates the importance or urgency of the order, used to influence route planning and scheduling.
Weight
Weight optimization constraint value of the order. NOTE: Learn more about the Weight route optimization constraint.
Pieces
Pieces optimization constraint value of the order. NOTE: Learn more about the Pieces route optimization constraint.
Cube
Cube optimization constraint value of the order. NOTE: Learn more about the Cube route optimization constraint.
Revenue
Revenue optimization constraint value of the order. NOTE: Learn more about the Revenue route optimization constraint.
Cost
The estimated or recorded cost associated with fulfilling the order.
Order ID
Unique automatically generated identification number of the order.
Assigned User
Team member (manager, planner, dispatcher, or driver) assigned to manage and complete the route.
The name of the facility assigned to the route associated with the order.
Required Skills
Specifies any special skills or certifications needed to complete the order at the destination.
Man-Hours
The combined time spent by all drivers or users on the selected route, including travel and service time.
Customer
Customer name associated with the order.
Service Type
The type of service associated with a destination (e.g. pickup, delivery, break, meetup, service, visit, or drive by).
Scheduled For
Date the order is scheduled for route planning. NOTE: learn more about the Scheduled For order status.
Created
Date and time when the route was created.
Sorted On
Date and time when the order was sorted or prioritized within the route planning system.
Closed Date
The date and time when the order was completed, finalized, or marked as closed.
Last Known Route
Displays the most recent route the order was assigned to, including the associated date and time.
Possession Scan Date
Timestamp when the order was scanned and assigned "Possession Scan” status. NOTE: Learn more about scanning order barcodes.
Time Window 1
The primary customer-requested time window during which the destination is scheduled to be serviced.
Time Window 2
The secondary customer-requested time window during which the destination is scheduled to be serviced.
Accepted Time
Timestamp when the order was accepted by the assigned user or driver.
Service Time
Duration required to complete the order on-site. Learn more about Destination Service Time.
SLA Start
The start of the Service Level Agreement window for the order, defining when service should begin.
SLA End
The end of the Service Level Agreement window for the order, defining when service should be completed.
Elapsed Time
Total time elapsed since the order began processing or was assigned, including travel and service.
Remaining Time
Time remaining to complete the order based on planned schedule, SLA, or route optimization.
Status
Most recent status assigned to the order.
Territory
Name of the Order Territory containing the order's address. NOTE: Learn more about Order Territories.
Activity Feed Tab – Route Activity Overview
The Activity Feed tab shows a chronological list of route events, including destination updates and Route Editor changes, and matches the entries available in your standard Activity Feed. From this tab, you can:
- Filter activities by a specific date or date range.
- Refine the list by Filter options, detailed in the table below.
- Collapse or expand activities by date by clicking the arrow next to a specific date.
Route Snapshot – Activity Feed Tab Filters
Filter by activities where a note has been added to the route or destination.
Filter by routes that have been dispatched to assigned users.
Route Undispatched
Filter by routes that have been unassigned or canceled.
Filter by destinations that have been added to a route.
Filter by destinations visited out of their planned sequence.
Destination Deleted
Filter by destinations that have been removed from a route.
Filter by routes that have been duplicated.
Filter by routes that have been merged together.
Route Optimized
Filter by routes that have been optimized for efficiency.
Filter by routes with any general updates applied.
Filter by routes that have been assigned a rating.
Destination Updated
Filter by destinations that have been updated.
Early Arrival
Filter by destinations where drivers arrived earlier than planned.
Late Arrival
Filter by destinations where drivers arrived later than planned.
On-Time Arrival
Filter by destinations where drivers arrived within the scheduled window.
Filter by activities that include messages or notes posted via the feed.
Filter by activities where a vehicle was assigned to a route.
Filter by activities where a user was assigned to a route.
Filter by destinations whose sequence was changed.
Destination Departed
Filter by activities indicating a driver departed a destination.
Destination Visited
Filter by activities indicating a driver completed a visit to a destination.
Filter by activities where a driver entered a geofence.
Filter by activities where a driver exited a geofence.
Route Shared
Filter by activities where a route was shared with users or teams.
Route Started
Filter by activities indicating a route was started.
Route Paused
Filter by activities indicating a route was paused.
Route Ended
Filter by activities indicating a route was completed.
Filter by activities where a pickup order barcode was scanned.
Filter by activities where a destination’s status was updated.
Filter by activities associated with a specific user by name or email.
Tracking Tab – Route Location Updates Overview
The Tracking tab displays all location updates associated with a route. Each update shows a timestamp, coordinates, vehicle details, operational status, movement, speed, and telemetry data when available via Telematics Integration.
Click the Info Icon to view the route’s tracked location on a map, along with latitude, longitude, and speed at that moment.
Directions Tab – Route Navigation Details
The Directions tab provides a detailed list of turn-by-turn navigation instructions for the selected route. Directions are organized by destination and include maneuvers, distances, and navigation events. From this tab, you can:
- View navigation directions organized by destination.
- Click the arrow next to a destination to expand and review its full list of maneuver instructions.
- Review the distance and estimated time to the next maneuver for each step.
Notes Tab – Route Activity And Destination Notes
The Notes tab provides a list of Destination Status Notes added to each destination by the assigned user. From here, you can:
- Use the search field to quickly find specific Notes, apply filters (described below), or organize Notes using the Group By option.
- Click any image, such as a signature or photograph, to view an enlarged version.
- Click the Download Arrow Icon to save the image
Route Snapshot – Notes Tab Filters
User
Search by the name or email address of the team member associated with the Order activity.
File Type
Filter by attached file type, including image, XLS, CSV, or other file formats.
Note Type
Filter by note type, such as "Pickup", "Drop-off", "No Answer", "Address Not Found", "Unpaid", and many other options.
Device
Search by the type of device used to capture or upload the note: iPhone, Android, and more.
File Size (MB)
Search by the size of an attached file related to the note.
You can also customize the data displayed in the table. Click the Column Icon in the upper right corner to select which route data fields appear and adjust their order to suit your operational needs.
The table below provides an overview of all available data columns, which you can reorder by dragging them into place.
Route Snapshot – Notes Tab Filters
Date Created
Date and time when an activity was recorded.
Destination Alias
Custom name used to identify an Order's address.
Route Name
Name of the route containing the Order's address.
Attachment
Attachment linked to an activity, such as images, videos, voice memos, and files.
Type
Type of activity, such as Pickup, Drop-off, or Missing Items.
Workflow
The specific workflow associated with the activity required to mark a destination as completed.
Workflow Action
The particular action performed within the workflow for this activity (e.g., Take a Picture, Release Code, Capture Signature).
Contents
Notes or details recorded for the activity.
Location
Verified, geocoded coordinates of the Order's address.
Speed
Speed of the device at the time the activity was recorded.
Altitude
Altitude of the device when the activity was recorded.
Device
Device used to perform the activity (e.g., iPhone, Android, Web).
File Size
Size of the attached file for the activity.
File
Downloadable file related to the activity, often in CSV or image format.
User
Team member who performed the activity.
Attachments Tab – Destinations Files And Proof Of Visit
The Attachments tab provides an overview of all files linked to destinations, helping you quickly locate the attachments you need without switching between tabs or views. From this tab, you can:
- Use the search field to quickly find specific attachments.
- Use filter, described in the table below, to limit which attachments you see.
- Click the Information Icon to view attachment details.
Route Snapshot – Attachments Tab Filters
User
Search by the name or email address of the team member associated with the attachment.
File Type
Filter by attached file type, including image, XLS, CSV, or other file formats.
Note Type
Filter by note type, such as "Pickup", "Drop-off", "No Answer", "Address Not Found", "Unpaid", and many other options.
Device
Filter by device used to create the note or activity, including Web, iPhone, iPad, Android phone, or Android tablet.
File Size
Filter by file size in MB for attachments.
Label Scans Tab – Scan Activity Overview
The Label Scans tab displays all scan activity associated with a route. From this tab, you can review timestamps, actions, scan type details, user details, and location coordinates.
HOS Tab – Service Activity Overview
The HOS tab provides an overview of all Hours of Service activity associated with a route. From this tab, you can:
- Search for specific HOS activity using the available search field.
- Filter results by date or a selected date range.
- Refine the data table using filters, described in the table below.
Route Snapshot – HOS Tab Filters
External Vehicle ID
Search by the external vehicle ID associated with the HOS activity.
External Driver ID
Search by the external driver ID associated with the HOS activity.
Activity Type
Filter by the type of HOS activity recorded, such as driving or off-duty events.
Source
Filter by the telematics source that generated the HOS activity data.
You can also customize the data displayed in the table. Click the Column Icon in the upper right corner to select which route data fields appear and adjust their order to suit your operational needs.
The table below provides an overview of all available data columns, which you can reorder by dragging them into place.
Route Snapshot – HOS Tab Data Columns
Source
The telematics source that generated the HOS activity data.
External Vehicle ID
Identifier of the vehicle associated with the HOS activity.
External Driver ID
Identifier of the driver associated with the HOS activity.
Activity Type
Type of HOS activity recorded, such as driving or off-duty events.
Start Time
Timestamp when the HOS activity began.
End Time
Timestamp when the HOS activity ended.
Duration
Total length of the HOS activity.
Notes
Additional information or comments associated with the HOS activity.
Incidents Tab – Recorded Safety Incidents And Incident Data
The “Incidents” tab displays all recorded safety incidents – pulled from your telematics device and dash cams – along with their details. From this tab, you can:
- Use the Search field to locate specific incidents.
- Define an Event Time or use Filters, described in the table below, to narrow which incidents appear in the data table.
- Click the “View Media” button to open the media player and inspect the recording associated with an incident.
NOTE: Learn more about these features in our dedicated guide to Route4Me incidents reports.
Vehicle Snapshot – Incidents Tab Filters
Event Type
Select one or more event types to narrow the incidents shown.
Severity
Filter by severity level, ranging from Low to Critical.
Duration
Set a minimum and/or maximum duration to filter incidents by length.
Driver
Search for a driver by name or email to filter incidents down to that individual.
Route
Search for a route by name to filter incidents down to that route.
You can also customize the data displayed in the table. Click the Column Icon to select which route data fields appear and adjust their order to suit your operational needs.
The table below provides an overview of all available data columns, which you can reorder by dragging them into place.
Vehicle Snapshot – Incident Tab Data Columns
Event Type
The type of incident detected, such as Collision, Tailgating, or Speeding.
External Event Type
The raw event type name as reported by the connected telematics vendor, prior to being mapped to a Route4Me Event Type.
Severity
The severity level assigned to the detected incident.
Vehicle
The vehicle associated with the incident.
Route
The route the vehicle was on when the incident occurred.
Driver
The driver associated with the incident.
Location
The geographic location where the incident occurred.
Event Time
The date and time when the incident occurred.
Duration
The length of time the incident lasted.
Connection
The Telematics Connection associated with the incident.
Vendor
The Telematics provider supplying data for the associated connection.
External Vehicle ID
Unique identifier assigned to the vehicle in the connected telematics system.
External Driver ID
Unique identifier assigned to the driver in the connected telematics system.
Audit Tab – Route Performance Playback And Plan Vs. Actual Progress Overview
The Audit tab provides a real-time and historical view of route execution, allowing you to compare planned performance against actual driver progress. From this tab, you can:
- Click one of the playback view buttons to analyze route performance from a unique perspective.
- Use playback controls to replay route execution at speeds from 0.1× to 2× to review route progression over time.
- Use the route map and status bar to monitor route progress and overall completion.
- Review the “Progress” chart to compare actual completion against the plan.
Scroll down the Audit tab to review additional route performance panels, including “Route Health“, “Route Status Over Time“, “Window Adherence“, and more.
Assets Tab – Route Assets Overview
The Assets tab displays all assets associated with the selected route. From this tab, you can:
- Use the Search field to locate specific assets by name or identifier.
- Apply Filters to narrow down the asset list. See the table below for a full list of available filters.
- Use the Group By option to organize assets by asset type or whether they were externally originated.
- Click “Open” next to an asset to access its Asset Snapshot.
Route Snapshot – Assets Tab Filters
User
Filter assets by the users associated with them.
Vehicle
Filter assets by the vehicles associated with them.
Facility
Filter assets by the facilities associated with them.
Customer
Filter assets by the customers associated with them.
Location
Filter assets by the locations associated with them.
Asset Type
Filter assets by asset type.
External Originated
Filter assets by whether they originated from an external source. Select “Yes”, “No”, or “All”.
You can also customize the data displayed in the table. Click the Column Icon in the upper right corner to select which route data fields appear and adjust their order to suit your operational needs.
The table below provides an overview of all available data columns, which you can reorder by dragging them into place.
Route Snapshot – Assets Tab Data Columns
Name
Displays the asset's name.
Internal Identifier
Displays the unique identifier assigned to the asset within the platform.
Description
Displays additional details or notes about the asset.
Asset Type
Displays the asset's specific type, such as Forklift or Laptop.
Asset Category Type
Displays the category the asset belongs to, such as Vehicle and Transport or IT and Electronics.
Aliases
Displays any alternate names or identifiers assigned to the asset.
External Originated
Indicates whether the asset originated from an external system.
External Asset ID
Displays the asset's unique identifier from the connected external system.
External Connection ID
Displays the identifier of the external connection used to synchronize the asset.
Visit Route4Me's Marketplace to Check out Associated Modules:
- Operations
Audit Logging and Activity Stream
- Operations
Custom Data Add-On
- Operations
Advanced Team Management Add-On
Last Updated:
About author: Daniel Archer
