Route Snapshot – Real-Time Customizable Route Data And Analytics Summary
Route4Me’s Route Snapshot gives you a clear, organized view of any last-mile optimized route. It brings all key metrics and route details together, including a route summary, map overview, route analytics, destinations data, orders, proof of visit records, and executed activities. With everything in one place, you can quickly review route performance, analyze data more effectively, and make informed decisions that help you deliver a better customer experience.
Table of Contents
Open Route Snapshot – Access Route Data And Analytics Overview
To open the Route Snapshot of any planned and optimized route, go to “Dynamic Routing” > “Routes” from the Navigation Menu to open the Routes Page. Then, click “Open” next to a route.
This opens the selected Route Snapshot. From here, you can view route details, make adjustments, assign a user, vehicle, or facility, and manage dispatch and other route tasks.
To make changes, click the “Edit Route” button, where you’ll be redirected to the Route Editor, or the Down Arrow button next to it to perform additional actions, detailed in the table below.
You can also click “Open” to access a Destination Snapshot or the Down Arrow button next to it to make edits.
| Action | Description |
|---|---|
| Assign User | Assign a driver or team member to the route. The assigned user can start, navigate, and complete the route using the Route4Me Driver Mobile App. |
| Assign Crew | Assign a crew to the route. The assigned crew can view, manage, and complete the route through their accounts and mobile devices. |
| Assign Vehicle | Assign a vehicle to the route from your homogeneous or mixed fleet of vehicles. |
| Assign Facility | Assign a specific facility to the route, linking it to a warehouse, depot, or service center for tracking, routing, and operational planning. |
| Assign Customer | Assign a specific customer to the route, ensuring that deliveries, services, or visits are accurately linked to the correct client. |
| Assign Contract | Assign a contract to the route to tie route activities to a specific service agreement, recurring schedule, or contractual obligations. |
| Reschedule | Change the date and time of the day the route is scheduled to start. |
| Dispatch | Dispatch routes to send automated SMS and Email customer notifications. |
| Manage Custom Data | Add, edit, or remove custom fields and data associated with the route, including notes, QR codes, and other user-defined information for operational tracking and reporting. |
| Duplicate | Create a copy of the route. The new route will have “(Duplicate)” added to the end of its name. |
| Create Recurring Route | Create a new Master Route for use when planning recurring schedule routes. |
| View Manifest | Download or print a detailed dynamic Route Manifest. This manifest includes all available route and destination data and details. |
| View on Multiple Routes Map | Open the selected routes on the Routes Map. |
| Share | Share the route with other Users by direct link or send a link via Email. |
| Export Routes | Export route data as a CSV spreadsheet or navigation data file for import into navigation devices such as Garmin, TomTom, and more. |
| Insert Address | Insert an address into the route by typing or searching the address in the “Address” field. |
| Insert Breaks | Add driver breaks on the route with customizable break duration and break trigger type. |
| Remove | Permanently delete the selected routes. |
Route Overview Panels – Location, Details, Performance Metrics
Route Details Summary – Dynamic Map And Route Information Panel
The Route Summary panel displays key details about the route, including a map with its planned path and sequence of destinations, assigned user, vehicle, and facility, and scheduled date.
From this panel, you can perform the following actions:
- Click on any destination on the map to view its details.
- Click the Go-to Icon next to any field to open the corresponding Route4Me interface.
- Click “Assign” on any empty field to assign a user, vehicle, crew, facility, customer, or contract to the route.
To better evaluate performance, you can select the tracking data source used to calculate actual route metrics, including User-Reported, Mobile App Detected, or Telematics Detected data. See the table below for an overview of each tracking data source.
| Source | Description |
|---|---|
| User Reported | Location data manually reported or confirmed by the assigned user during route execution. |
| Mobile App Detected | Location data automatically captured by the Route4Me mobile app using the device’s GPS services. |
| Telematics Detected | Location data received from a vehicle’s installed telematics device through an integrated telematics provider. |
Scroll down the Summary panel to see key route metrics, such as distance, duration and progress. You can compare planned values with actual values for completed routes or with the latest data for started routes.
Scroll further down to view all custom data associated with the route, including user-defined fields for tracking additional route details. Click the Pencil Icon to add new data or edit existing data.
Route Performance Metrics Panel – Route Progress And Operational Efficiency
Click the Sidebar Button in the upper-right corner to open the Route Metrics panel where you can view the route’s progress and operational efficiency with planned versus actual metrics for route duration, distance, and more.
From this panel, you can perform the following actions:
- Toggle the “Show All Switch” to view all data categories.
- Click the Gear Icon to customize which data fields appear in the Route Metrics panel.
- Click the Down Arrow next to a data category header to expand or collapse the category.
- Drag the panel to enlarge or reduce its size.
Clicking the Gear Icon opens the “Display Columns” editor where you can select which data fields appear in the Metrics panel. In the “Arrange Columns” section, drag and drop fields or category headers to reorder them.
The table below provides an overview of all available data columns.
| Metric | Description | |
|---|---|---|
| Overview | ||
| Distance | Total route distance for selected routes. | |
| Destinations Count | Total number of destinations for selected routes. | |
| Progress | Percentage value of route destinations that have assigned statuses. | |
| Total Man-Hours | Total value of man hours for selected routes. | |
| Distance Mobile App | ||
| Completed (%) | Percentage of the planned route distance that has already been traveled and recorded by the mobile app. | |
| Remaining (%) | Percentage of the planned route distance that has not yet been traveled, according to the mobile app. | |
| Deviated (%) | Percentage of route distance traveled that deviated from the planned route, recorded by the mobile app. | |
| Total | Total route distance, as tracked by the mobile app, including completed, remaining, and deviated segments. | |
| Distance Telematics | Total distance traveled, recorded by telematics. | |
| Completed (%) | Percentage of planned route distance completed according to telematics vehicle tracking data. | |
| Remaining (%) | Percentage of planned route distance not yet completed, according to telematics data. | |
| Deviated (%) | Percentage of distance where the vehicle deviated from the planned route, based on telematics. | |
| Total | Total distance tracked by telematics, combining completed, remaining, and deviated distances. | |
| Distance Merged | Combined average distance from mobile app and telematics data. | |
| Completed (%) | Percentage of planned route distance completed, calculated using combined data from both mobile app and telematics. | |
| Remaining (%) | Percentage of planned route distance not yet traveled, calculated from merged data. | |
| Deviated (%) | Percentage of route distance that deviated from the planned route, based on combined mobile app and telematics data. | |
| Total | Total route distance from merged data, including completed, remaining, and deviated segments. | |
| Duration | ||
| Travel | Total travel time between destiantions for all selected routes. | |
| Service | Total Service Time at destinations for all selected routes. | |
| Wait | Total Wait Time before Time Windows for all selected routes. Wait time | |
| Break | Total Driver Break time for all selected routes. | |
| Unattributed | Total route duration of selected route that couldn’t be associated with another duration value. | |
| Detected Unattributed | Total detected route duration of selected route that couldn’t be associated with another duration value. | |
| Total | Total duration of selected routes, combining all individual sub-durations for driving, service, wait, and breaks. | |
| Stem In | Total time duration from route start locations to the first stop for selected routes. | |
| Stem Out | Total time duration from the final destination to the route end location for selected routes. | |
| Dimensional & Financial | ||
| Pieces | Planned and actual (delivered) order units for selected routes. | |
| Weight | Planned and actual (delivered) weight of orders for selected routes. | |
| Cube | Planned and actual (delivered) cubic v0lume of orders for selected routes. | |
| Revenue | Planned and actual (generated) revenue associated with orders for selected routes. | |
| Cost | Planned and actual (generated) cost associated with orders for selected routes. | |
| Fuel Cost | Total fuel cost incurred for all selected routes, based on vehicle fuel usage and cost rates. | |
| Cost Per Distance | Average operational cost per mile or kilometer, calculated as total route costs divided by total route distance. | |
| Revenue Per Distance | Average revenue earned per mile or kilometer, calculated as total route revenue divided by total route distance. | |
| Density | ||
| SPORH | Stops per operational route hour, showing efficiency relative to active route time for selected routes. | |
| TPORH | Total points or destinations per operational route hour for selected routes. | |
| Destinations / Distance | Average number of destinations per mile or kilometer for the selected routes, showing stop density relative to route length. | |
| Destinations / Hour | Average number of destinations completed per operational hour, showing route productivity. | |
| Transactions / Hour | Average number of transactions (deliveries, pickups, or stops with completed tasks) completed per operational hour. | |
| Cubic / Destinations | Average cubic volume of goods delivered per destination, showing load efficiency per stop. | |
| Cubic / Distance | Average cubic volume of goods delivered per mile or kilometer of route, showing delivery density relative to route length. | |
| Pieces / Distance | Average number of order pieces delivered per mile or kilometer, showing item density along the route. | |
| Weight / Distance | Average total weight of goods delivered per mile or kilometer, showing load density relative to distance. | |
| Weight / Destinations | Average total weight of goods delivered per stop, showing delivery load per destination. | |
Route Performance Insights Panel – Vehicle Route And Time Performance Overview
Click the Metrics Icon in the upper-right corner to open the Route Performance Insights panel, where you can monitor progress, track efficiency, and evaluate operational performance across the route.
This panel, available from the Destinations tab, provides a summary of planned destinations and orders, along with a side-by-side breakdown of planned and actual time for travel, service, wait, and breaks.
Route Snapshot Categories – Route Analytics Data Tabs
The Route Snapshot is organized into multiple tabs, each corresponding to a specific category of route-related data. Each tab is described in detail below.
Destinations Tab – Route Destinations And Customer Data Overview
The Destinations tab displays all destinations for the selected route in a customizable data table. The destination data here matches what is shown in Destination View Mode on the Routes Page.
From the Destinations tab, you can perform the following actions for each destination on the route:
- Use the Search field to locate specific destinations.
- Apply filters to narrow down the data. See the table below for a full list of available filters.
- Use the Group By option to organize destinations by Facility.
- Click “Open” next to a destination to access its Destination Snapshot.
- Click the Down Arrow button to access the Route Editor and make modifications to the destination as needed.
| Filter | Description | |
|---|---|---|
| Assignment & Attribution | ||
| User | Filter by user assigned to the route. | |
| Vehicle | Filter by vehicle assigned to the route. | |
| Facility | Filter by facility linked to the route. | |
| Customer | Filter by customer linked to the route. | |
| Destination | ||
| Service Type | Filter by type of service (e.g., pickup, delivery, break, meetup, service, visit, or drive by). | |
| Alias | Filter by alias associated with the destination. | |
| Destination Sequence # | Filter by the destination’s scheduled placement within a route. | |
| Arrived | Filter by whether the destination has been marked “Arrived”. | |
| Departed | Filter by whether the destination has been marked “Departed”. | |
| Destination Status | Filter by the current progress or completion state of the destination (e.g., Pending, Skipped, Failed, Completed). | |
| Notes Count | Filter by the number of notes added to the route by users or automated processes. | |
| Order | ||
| Tracking Number | The tracking number associated with a destination. | |
| Order Number | The order number associated with a destination. | |
| Invoice Number | The invoice number associated with a destination. | |
| Reference Number | The reference number associated with a destination. | |
| Dimensional & Financial | ||
| Cube | Total cubic volume planned for delivery. | |
| Pieces/Units | Total number of pieces planned for delivery. | |
| Weight | Total weight of items planned for delivery. | |
| Priority | Filter orders by their Priority. Priority can be set when importing, uploading, or creating orders. | |
| Revenue | Filter orders by their Revenue value. Revenue can be added when importing, uploading, or creating orders. | |
You can also customize the data displayed in the table. Click the Column Icon in the upper right corner to select which route data fields appear and adjust their order to suit your operational needs.
The table below provides an overview of all available data columns, which you can reorder by dragging them into place.
| Data | Description | |
|---|---|---|
| Route Attributes | ||
| Assigned User | The user responsible for the route, typically the driver or team completing it. | |
| Assigned Vehicle | The vehicle assigned to the route for tracking and capacity purposes. | |
| Assigned Facility | The facility associated with the route, usually serving as the start or end location. | |
| Destination Attributes | ||
| Depot | The starting location or home base for the route. | |
| Destination Sequence # | The planned order of this destination within the route, indicating the sequence the driver should follow. | |
| Address | The full street address of the destination for delivery or service. | |
| Alias | A custom name or shorthand identifier for the destination to simplify identification. | |
| Service Type | The type of service or delivery expected at the destination, e.g., pickup, drop-off, or service call. | |
| Status | The current status of the destination (e.g., pending, in progress, completed, failed). | |
| Timezone | The time zone of the destination, used for accurate scheduling of arrivals and departures. | |
| Distance to Next Destination | The driving distance from this destination to the next stop on the route. | |
| Drive Time to Next Destination | The estimated travel time from this destination to the next stop, based on planned routing. | |
| Man-Hours | Employee working hours required for completing the destination visit. | |
| Order | ||
| Order ID | Unique identifier for the order in the system. | |
| Tracking Number | The shipping or tracking number associated with the order for logistics purposes. | |
| Order Number | Reference number assigned to the order by the system or customer. | |
| Invoice Number | The invoice number linked to the order. | |
| Reference Number | Additional reference or internal tracking number associated with the order. | |
| Notes Count | Total number of notes added to a destination by users or automated processes. | |
| Customer Billing Type | The billing classification applied to the customer associated with the destination. | |
| Rules, Capacities, & Constraints | ||
| Priority | The priority level of the order or destination, which may affect route sequencing. | |
| Cube | The volume of items for the destination, used for vehicle load planning. | |
| Pieces / Units | The total quantity of items or units for delivery or service at the destination. | |
| Weight | The total weight of items for the destination, used for vehicle capacity planning. | |
| Revenue | The expected revenue associated with completing the order at the destination. | |
| Cost | The cost value associated with completing the order at the destination. | |
| Customer | ||
| Customer | The name of the customer receiving the service or delivery. | |
| First Name | Customer’s first name for identification and communication purposes. | |
| Last Name | Customer’s last name for identification and communication purposes. | |
| Customer’s email address, used for notifications or tracking updates. | ||
| Phone | Customer’s phone number, used for notifications or communication. | |
| Customer PO | The customer’s purchase order number associated with the order. | |
| Group | A classification or grouping of the customer, often used for reporting or filtering. | |
| Customer Requested Time Windows | ||
| Time Window 1 | The first requested time window for service at the destination. | |
| Time Window 2 | The second requested time window for service, if applicable. | |
| Schedule & Time Adherence (Travel) | ||
| Actual Arrival Time (User Actioned) | The arrival time recorded manually by the user. “User Actioned” means it was entered or confirmed by a person rather than automatically detected. | |
| Actual Departure Time (User Actioned) | The departure time recorded manually by the user. | |
| Schedule & Time Adherence (Service) | ||
| Planned Service Time | The expected duration of service at the destination based on planning. | |
| Actual Service Time (User Actioned) | The service duration recorded manually by the user, reflecting the real-world time spent completing the service or delivery. | |
| Geofence Detections | ||
| Actual Service Time (Geofence Detected) | The service duration automatically recorded when the user is within the destination geofence. | |
| Actual Arrival Time (Geofence Detected) | The arrival time automatically detected when the vehicle enters the geofence. | |
| Actual Departure Time (Geofence Detected) | The departure time automatically detected when the vehicle exits the geofence. | |
| Entry Speed (Geofence Detected) | Vehicle speed upon entering the geofence, useful for safety and compliance tracking. | |
| Entry Odometer (Geofence Detected) | Odometer reading when the vehicle enters the geofence. | |
| Exit Speed (Geofence Detected) | Vehicle speed upon leaving the geofence. | |
| Exit Odometer (Geofence Detected) | Odometer reading when the vehicle leaves the geofence. | |
| Device ID (Geofence Detected) | The identifier of the device that recorded the geofence event. | |
| Vehicle ID (Geofence Detected) | The identifier of the vehicle associated with the geofence detection. | |
| Telematics Vehicle ID (Geofence Detected) | The telematics-assigned vehicle ID used to track geofence events. | |
| Arrival & Departure Status | ||
| Arrived | Indicates whether the destination has been marked as arrived, either manually or via geofence detection. | |
| Departed | Indicates whether the destination has been marked as departed, either manually or via geofence detection. | |
| Arrival & Departure Time | ||
| Planned Arrival Time | The scheduled time for arrival at the destination based on route planning. | |
| Planned Departure Time | The scheduled time for departure from the destination. | |
| Actual Arrival Time (User Actioned) | The user-recorded arrival time at the destination. | |
| Actual Departure Time (User Actioned) | The user-recorded departure time from the destination. | |
| Dynamic Arrival Time | The estimated arrival time that adjusts in real-time based on traffic or route changes. | |
| Dynamic Departure Time | The estimated departure time that adjusts in real-time based on traffic or route changes. | |
| Arrival / Departure Schedule Deviation | ||
| Time Window Violated (User Actioned) | Indicates if the arrival or departure fell outside the scheduled time window, as recorded manually. | |
| Arrival Time Variance (-Early,+Late) (User Actioned) | The difference in minutes between the planned and actual arrival times, manually recorded. Negative indicates early arrival, positive indicates late. | |
| Departure Time Variance (-Early,+Late) (User Actioned) | The difference in minutes between planned and actual departure times, manually recorded. Negative indicates early departure, positive indicates late. | |
| Planned Remaining Capacity | ||
| Planned Remaining Cube | Estimated remaining volume capacity of the vehicle after servicing this destination. | |
| Planned Remaining Pieces | Estimated remaining item/unit capacity of the vehicle after servicing this destination. | |
| Planned Remaining Revenue | Expected remaining revenue after servicing this destination. | |
| Planned Remaining Weight | Estimated remaining weight capacity of the vehicle after servicing this destination. | |
Orders Tab – Route Orders And Customer Order Data Overview
The Orders tab displays all orders associated with the selected route in a structured data table. The available order data matches what appears on the Orders Page.
From this tab, you can perform the following actions for each order on the route:
- Use the Search field to locate specific orders.
- Apply filters to narrow the data. See the table below for a complete list of available filters.
- View countdowns, including elapsed time and remaining time for each order.

You can also customize the data displayed in the table. Click the Column Icon in the upper right corner to select which route data fields appear and adjust their order to suit your operational needs.
The table below provides an overview of all available data columns, which you can reorder by dragging them into place.
| Item | Description | |
|---|---|---|
| Primary | ||
| External System ID | Unique identifier assigned to an order by an outside CRM or ERP system. | |
| Label Code | Barcode used to quickly add, sort, and manage orders via scanning for efficient processing. | |
| Order Type | Type of visit required: Pickup, Delivery, Break, Meetup, Service, Visit, or Drive by. | |
| Alias | Unique name or identifier for filtering and recognizing the order. | |
| Name | Customer name associated with the order. | |
| Address | Street address, city, state, ZIP code, and country of the order. | |
| Group | Custom order group ID for filtering related orders. | |
| Delivery Number | A unique number assigned to identify and track the delivery for this order. | |
| Email address of the contact or customer associated with the order. | ||
| Phone | Phone number of the contact or customer associated with the order. | |
| Priority | Indicates the importance or urgency of the order, used to influence route planning and scheduling. | |
| Weight | Weight optimization constraint value of the order. NOTE: Learn more about the Weight route optimization constraint. | |
| Pieces | Pieces optimization constraint value of the order. NOTE: Learn more about the Pieces route optimization constraint. | |
| Cube | Cube optimization constraint value of the order. NOTE: Learn more about the Cube route optimization constraint. | |
| Revenue | Revenue optimization constraint value of the order. NOTE: Learn more about the Revenue route optimization constraint. | |
| Cost | The estimated or recorded cost associated with fulfilling the order. | |
| Order ID | Unique automatically generated identification number of the order. | |
| Assigned User | Team member (manager, planner, dispatcher, or driver) assigned to manage and complete the route. | |
| Facility | The name of the facility assigned to the route associated with the order. | |
| Required Skills | Specifies any special skills or certifications needed to complete the order at the destination. | |
| Man-Hours | The combined time spent by all drivers or users on the selected route, including travel and service time. | |
| Customer | Customer name associated with the order. | |
| Service Type | The type of service associated with a destination (e.g. pickup, delivery, break, meetup, service, visit, or drive by). | |
| Dates | ||
| Scheduled For | Date the order is scheduled for route planning. NOTE: learn more about the Scheduled For order status. | |
| Created | Date and time when the route was created. | |
| Sorted On | Date and time when the order was sorted or prioritized within the route planning system. | |
| Closed Date | The date and time when the order was completed, finalized, or marked as closed. | |
| Last Known Route | Displays the most recent route the order was assigned to, including the associated date and time. | |
| Possession Scan Date | Timestamp when the order was scanned and assigned “Possession Scan” status. NOTE: Learn more about scanning order barcodes. | |
| Time Window 1 | The primary customer-requested time window during which the destination is scheduled to be serviced. | |
| Time Window 2 | The secondary customer-requested time window during which the destination is scheduled to be serviced. | |
| Accepted Time | Timestamp when the order was accepted by the assigned user or driver. | |
| Service Time | Duration required to complete the order on-site. Learn more about Destination Service Time. | |
| SLA Start | The start of the Service Level Agreement window for the order, defining when service should begin. | |
| SLA End | The end of the Service Level Agreement window for the order, defining when service should be completed. | |
| Elapsed Time | Total time elapsed since the order began processing or was assigned, including travel and service. | |
| Remaining Time | Time remaining to complete the order based on planned schedule, SLA, or route optimization. | |
| State/Status | ||
| Status | Most recent status assigned to the order. | |
| Territory | Name of the Order Territory containing the order’s address. NOTE: Learn more about Order Territories. | |
Activity Feed Tab – Route Activity Overview
The Activity Feed tab shows a chronological list of route events, including destination updates and Route Editor changes, and matches the entries available in your standard Activity Feed. From this tab, you can:
- Filter activities by a specific date or date range.
- Refine the list by Filter options, detailed in the table below.
- Collapse or expand activities by date by clicking the arrow next to a specific date.
| Filter | Description | |
|---|---|---|
| Activity Type | ||
| Note Added | Filter by activities where a note has been added to the route or destination. | |
| Route Dispatched | Filter by routes that have been dispatched to assigned users. | |
| Route Undispatched | Filter by routes that have been unassigned or canceled. | |
| Destination Inserted Into Route | Filter by destinations that have been added to a route. | |
| Destination Visited Out of Sequence | Filter by destinations visited out of their planned sequence. | |
| Destination Deleted | Filter by destinations that have been removed from a route. | |
| Route Duplicated | Filter by routes that have been duplicated. | |
| Route Merged | Filter by routes that have been merged together. | |
| Route Optimized | Filter by routes that have been optimized for efficiency. | |
| Route Updated | Filter by routes with any general updates applied. | |
| Route Rated | Filter by routes that have been assigned a rating. | |
| Destination Updated | Filter by destinations that have been updated. | |
| Early Arrival | Filter by destinations where drivers arrived earlier than planned. | |
| Late Arrival | Filter by destinations where drivers arrived later than planned. | |
| On-Time Arrival | Filter by destinations where drivers arrived within the scheduled window. | |
| Messages via Activity Feed | Filter by activities that include messages or notes posted via the feed. | |
| Vehicles Assigned to Route | Filter by activities where a vehicle was assigned to a route. | |
| User Assigned to Route | Filter by activities where a user was assigned to a route. | |
| Destination Moved Sequence | Filter by destinations whose sequence was changed. | |
| Destination Departed | Filter by activities indicating a driver departed a destination. | |
| Destination Visited | Filter by activities indicating a driver completed a visit to a destination. | |
| Check-In Geofence Triggered | Filter by activities where a driver entered a geofence. | |
| Check-Out Geofence Triggered | Filter by activities where a driver exited a geofence. | |
| Route Shared | Filter by activities where a route was shared with users or teams. | |
| Route Started | Filter by activities indicating a route was started. | |
| Route Paused | Filter by activities indicating a route was paused. | |
| Route Ended | Filter by activities indicating a route was completed. | |
| Pickup Label Code Scanned | Filter by activities where a pickup order barcode was scanned. | |
| Destination Status Updated | Filter by activities where a destination’s status was updated. | |
| User | ||
| User | Filter by activities associated with a specific user by name or email. | |
Tracking Tab – Route Location Updates Overview
The Tracking tab displays all location updates associated with a route. Each update shows a timestamp, coordinates, vehicle details, operational status, movement, speed, and telemetry data when available via Telematics Integration.
Click the Info Icon to view the route’s tracked location on a map, along with latitude, longitude, and speed at that moment.
Directions Tab – Route Navigation Details
The Directions tab provides a detailed list of turn-by-turn navigation instructions for the selected route. Directions are organized by destination and include maneuvers, distances, and navigation events. From this tab, you can:
- View navigation directions organized by destination.
- Click the arrow next to a destination to expand and review its full list of maneuver instructions.
- Review the distance and estimated time to the next maneuver for each step.
Notes Tab – Route Activity And Destination Notes
The Notes tab provides a list of Destination Status Notes added to each destination by the assigned user. From here, you can:
- Use the search field to quickly find specific Notes, apply filters (described below), or organize Notes using the Group By option.
- Click any image, such as a signature or photograph, to view an enlarged version.
- Click the Download Arrow Icon to save the image
| Filter | Description |
|---|---|
| User | Search by the name or email address of the team member associated with the Order activity. |
| File Type | Filter by attached file type, including image, XLS, CSV, or other file formats. |
| Note Type | Filter by note type, such as “Pickup“, “Drop-off“, “No Answer“, “Address Not Found“, “Unpaid“, and many other options. |
| Device | Search by the type of device used to capture or upload the note: iPhone, Android, and more. |
| File Size (MB) | Search by the size of an attached file related to the note. |
You can also customize the data displayed in the table. Click the Column Icon in the upper right corner to select which route data fields appear and adjust their order to suit your operational needs.
The table below provides an overview of all available data columns, which you can reorder by dragging them into place.
| Column | Description |
|---|---|
| Date Created | Date and time when an activity was recorded. |
| Destination Alias | Custom name used to identify an Order’s address. |
| Route Name | Name of the route containing the Order’s address. |
| Attachment | Attachment linked to an activity, such as images, videos, voice memos, and files. |
| Type | Type of activity, such as Pickup, Drop-off, or Missing Items. |
| Workflow | The specific workflow associated with the activity required to mark a destination as completed. |
| Workflow Action | The particular action performed within the workflow for this activity (e.g., Take a Picture, Release Code, Capture Signature). |
| Contents | Notes or details recorded for the activity. |
| Location | Verified, geocoded coordinates of the Order’s address. |
| Speed | Speed of the device at the time the activity was recorded. |
| Altitude | Altitude of the device when the activity was recorded. |
| Device | Device used to perform the activity (e.g., iPhone, Android, Web). |
| File Size | Size of the attached file for the activity. |
| File | Downloadable file related to the activity, often in CSV or image format. |
| User | Team member who performed the activity. |
Attachments Tab – Destinations Files And Proof Of Visit
The Attachments tab provides an overview of all files linked to destinations, helping you quickly locate the attachments you need without switching between tabs or views.
Click the Information Icon to view attachment details. You can use the available filter options, described in the table below, to narrow down attachments.
| Filter | Description |
|---|---|
| User | Search by the name or email address of the team member associated with the attachment. |
| File Type | Filter by attached file type, including image, XLS, CSV, or other file formats. |
| Note Type | Filter by note type, such as “Pickup“, “Drop-off“, “No Answer“, “Address Not Found“, “Unpaid“, and many other options. |
| Device | Filter by device used to create the note or activity, including Web, iPhone, iPad, Android phone, or Android tablet. |
| File Size | Filter by file size in MB for attachments. |
Label Scans Tab – Scan Activity Overview
The Label Scans tab displays all scan activity associated with a route. From this tab, you can review timestamps, actions, scan type details, user details, and location coordinates.
HOS Tab – Service Activity Overview
The HOS tab provides an overview of all Hours of Service activity associated with a route. From this tab, you can:
- Search for specific HOS activity using the available search field.
- Filter results by date or a selected date range.
- Refine the data table using filters, described in the table below.
| Filter | Description |
|---|---|
| External Vehicle ID | Search by the external vehicle ID associated with the HOS activity. |
| External Driver ID | Search by the external driver ID associated with the HOS activity. |
| Activity Type | Filter by the type of HOS activity recorded, such as driving or off-duty events. |
| Source | Filter by the telematics source that generated the HOS activity data. |
You can also customize the data displayed in the table. Click the Column Icon in the upper right corner to select which route data fields appear and adjust their order to suit your operational needs.
The table below provides an overview of all available data columns, which you can reorder by dragging them into place.
| Column | Description |
|---|---|
| Source | The telematics source that generated the HOS activity data. |
| External Vehicle ID | Identifier of the vehicle associated with the HOS activity. |
| External Driver ID | Identifier of the driver associated with the HOS activity. |
| Activity Type | Type of HOS activity recorded, such as driving or off-duty events. |
| Start Time | Timestamp when the HOS activity began. |
| End Time | Timestamp when the HOS activity ended. |
| Duration | Total length of the HOS activity. |
| Notes | Additional information or comments associated with the HOS activity. |
Visit Route4Me's Marketplace to Check out Associated Modules:
- Operations
Audit Logging and Activity Stream
- Operations
Custom Data Add-On
- Operations
Advanced Team Management Add-On
Last Updated:






















