Activity Feed – Track Real-Time Route Activity
Route4Me’s Activity Feed is a user-friendly analytics and auditing tool that lets you monitor your team’s performance and view all events associated with your routes. View logs of when routes are planned or modified, and when destinations are marked as or detected as arrived, all in one place. Events can be filtered by different parameters to quickly find any action among thousands of logs. The Activity Feed captures actions performed on the Route4Me business route planner software, iPhone Route Planner, and Android Route Planner, allowing you to audit team performance, generate reports, and monitor overall business health.
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Activity Feed Overview – View Route And Destination Activity Log
To view the Activity Feed of your Route4Me account, go to “Business Operations” > “Activity Feed” from the Navigation Menu. As the Account Owner, you can view the activities of all sub-users associated with the Primary Route4Me Account. All other users can view only their own activities and those of their sub-users. Additionally, learn more about Route4Me’s User Hierarchy.
To more easily see relevant information, you can resize columns by clicking and dragging the dividers between them left or right.
Open Your Account Activity Feed
The table below provides a list of all events that are recorded and stored in your Route4Me Activity Feed.
Activity Feed Event Types
The Activity Feed shows all activities performed by you and your sub-users in chronological order with corresponding timestamps and user names. Moreover, it also shows which Route4Me platform was used to perform each activity (Business Route Optimizer, iPhone Route Planner, or Android Route Planner).
Filter Activity Feed – Filter Actions By Date, User, Route Name, Or Activity Type
To easily find an activity record that happened on a specific date, you can filter activities by date or date range. To do so, click the Down Arrow next to the “Date Range“. Then, select a preferred date or time interval and click “Apply” to filter your Activity Feed.
You can also filter events in your Activity Feed by team member or route name. To filter by team member, click “Filters“, then “User“. Enter the name or email of the team member you are searching for and click “OK“. To filter by route name, click “Filters“, then “Routes“. Enter the name of the route you are searching for and click “OK“.
To filter your event history by a specific activity type, click “Filters” and then “Activity Type“. Next, check the boxes for the activities you want to include in the filter. Then, click “Apply” to update your Activity Feed with the selected activity types. For example, if you select the “Destination Status Updated” option, the Activity Feed will display all destination status activities.
Route Editor Activity Feed – View Route And Destination Activity In Route Editor
Additionally, the Activity Feed is also available on your Route Editor. To open the Activity Feed for a particular route, open the route in the Route Editor from the Routes List or the Routes Map. Next, click the Arrow Button to open the Route Info panel and select the “Activity Feed” tab.
In the Route Editor, the Activity Feed shows all actions performed by the assigned user and users above them. The Activity Feed shows which Route4Me platform was used for each activity (Business Route Planning Software, iPhone App, or Android App).
To view which destination on the opened route is associated with a particular event in the Activity Feed, click this event in the Activity Feed. The associated destination will be selected, and its Destination Info panel will open.
Export Activity Data – Export Route And Destination Activity Logs
To export your Activity Feed data, go to “Business Operations” > “Activity Feed” from the Navigation Menu. As the Account Owner, you can view and export your activities and those of all sub-users on your Primary Trusted Route Planner Account. All other users can view and export only their own activities and the activities of their sub-users. Learn more about Route4Me’s User Types and Team Hierarchy. NOTE: Only the displayed events and actions matching your specified filters will be exported.
Click the “Download” button to export activity data, route events, and destination actions, along with their associated timestamps, usernames, route IDs, and more as a CSV spreadsheet.
Specifically, the table below provides a list of items associated with Activity Feed data included in the exported CSV spreadsheet.
Activity Feed Export Items
Visit Route4Me's Marketplace to Check out Associated Modules:
- Operations
Audit Logging and Activity Stream
- Operations
Custom Data Add-On
- Operations
Advanced Team Management Add-On
About author: Kristian Andreev
