Approve to Execute Routes to Send Customer Notifications

Route4Me route optimization software helps you streamline your dispatch management processes and enables you to effortlessly dispatch your routes and automatically notify your customers about their order statuses. Once you dispatch a particular route, all contacts that are associated with this route can be notified about when, where and how their orders will be completed.

 

Dispatch Management – Dispatching Routes from the Routes List

Dispatching your routes from the Routes List allows you to dispatch multiple routes with a touch of a button. To do so, first, go to Routes List from the navigation menu.

Dispatching Your Routes

 

After that, make sure that the header in your Routes List displays the Approved column. To do so, right-click on the header in your Routes List and then select the corresponding option.

Dispatching Your Routes

 

To dispatch a particular route, check the corresponding box in the Approved column for the route that you want to dispatch. Once the route is dispatched, the corresponding notifications will indicate so in the bottom right corner of the screen. Repeat the process to dispatch multiple routes.

Dispatching Your Routes

 

To mark particular routes as not dispatched, uncheck the corresponding boxes in the Approved column. Once one or multiple routes are marked as not dispatched, the corresponding notifications will indicate so in the bottom right corner of the screen.

Dispatching Your Routes

NOTE: Depending on your Customer Alerting and Notifications settings, marking routes as dispatched sends out user-defined customer notification(s). When marking routes as not dispatched, the system cancels sending any further notifications to the customers associated with the corresponding routes. However, certain notifications can be sent when you first mark a particular route as dispatched and then mark it as not dispatched.

 

Dispatch Management – Dispatching Routes from the Route Editor

To dispatch a particular route using the Route Editor, first, in the Routes List, open the route that you want to dispatch.

Dispatching Your Routes

 

To dispatch the route opened in the Route Editor, go to Operations and then click Approved to Execute.

Dispatching Your Routes

 

After that, click Confirm to proceed.

Dispatching Your Routes

 

Once the route is dispatched, the corresponding notifications will indicate so in the bottom right corner of the screen. Dispatching Your Routes

 

To mark the route as not dispatched, in the Route Editor, go to Operations and then click Approved to Execute to uncheck it.

Dispatching Your Routes

 

Once the route is marked as not dispatched, the corresponding notifications will indicate so in the bottom right corner of the screen.

Dispatching Your Routes

 

 

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About Route4Me

Route4Me has over 35,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.

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