Routes List – Route Planner Last Mile Route Management

Your Route4Me Routes screen is a centralized database where you can store and easily manage hundreds of thousands of planned, optimized, and scheduled last-mile routes. Specifically, you can search routes by various attributes, track route progress and order statuses in real-time, assign drivers and vehicles to routes, dispatch routes, reschedule routes, edit routes, and more.

Additionally, your Routes screen lets you see, manage, and track the progress of the routes optimized by you and your sub-users. For example, you can see and manage routes planned by Route Planners and track the progress on the routes driven and completed by drivers and field members. Learn more about Route4Me’s Team Hierarchy and user permissions.

Open Your New Route4Me Routes List Using This Link

Dispatch Mode – Routes View Mode

The Dispatch Mode view mode groups routes by the Route Start Date. Specifically, this view mode shows routes with the Earliest Start Date at the top of your Routes screen and routes with the Latest Start Date at the bottom of the list:

1. Select the “Dispatch Mode” view mode in the top right corner of your Routes screen.
2. Adjust the “Start Date” filter to see routes that are scheduled to start within the specific time frame.
3. Adjust additional filters: Created Date (routes created within the selected time frame), assigned User (Driver) and Vehicle, and Route Status. If you close the additional filters bar, you can use additional filters by clicking on the filters icon in the search field.

Additionally, you can click on the “Start Time” column to sort routes from the Earliest Start Time to the Latest Start Time and vice versa. Furthermore, in this view mode, routes are divided by the same Start Date sections, where each section shows how many routes start on the given date. Accordingly, to hide or open a specific section, click on the arrow icon next to this section.

Recently Created – Routes View Mode

The Recently Created view mode groups routes by their Route Created Date. Specifically, this view mode shows the most Recently Created Routes at the top of your Routes screen and Earlier Created Routes at the bottom of the list:

1. Select the “Recently Created” view mode in the top right corner of your Routes screen.
2. Adjust the “Created Date” filter to see the routes that have been created within the specific time frame.
3. Adjust additional filters: Start Date (routes that start within the selected time frame), assigned User (Driver) and Vehicle, and Route Status. If you close the additional filters bar, you can use additional filters by clicking on the filters icon in the search field.

Additionally, you can click on the “Created Date” column to sort routes from the most Recently Created Routes to Earlier Created Routes and vice versa.

Sort Routes by Column

After selecting the preferred view mode and applying additional filters, you can easily sort all displayed routes by a specific column. To do so, simply click on the arrow icon next to the preferred column to sort all displayed routes from the highest value in this column to the lowest or vice versa. NOTE: You can sort your Routes screen by one column at a time – sorting by a specific column overrides the previous column sorting.

Search Routes by Route Attributes

Routes screen’s flexible route search enables you to quickly search through hundreds of thousands of routes and find the route you need in seconds. Specifically, you can search for your routes by route details, order information, customer details, etc. To search for a route, simply input a specific attribute associated with the route into the search in the top right corner of your Routes screen.

For example, you can search for a route by the Invoice Number associated with a specific stop on the route. Accordingly, the search will find the route that includes the route stop that has the respective Invoice Number associated with it. Below, you can find the list of the available attributes you can use to search for routes.

Configure Columns to Customize Routes Screen

For more efficiency, you can easily customize what data you want to see on your Routes screen and how this data is displayed. To do so, click on the table settings icon in the top right corner. Next, in the “Configure Columns” window, check boxes next to the columns that you want to display on your Routes screen. Additionally, you can customize the order in which the selected columns are displayed by dragging and dropping column names.

NOTE: For your convenience, your custom column selection and column order are saved and automatically open when you sign in to your account. Equally important, your column selection and column order need to be customized separately in the Dispatch Mode and Recently Created view modes.

Columns Descriptions on Routes Screen

Below, you can find the list of the available Routes screen columns and their descriptions.

Assign Vehicles and Drivers to Routes

To dispatch a route to a driver or vehicle, assign the preferred driver (user) or vehicle to the given route. Once the driver is assigned to the route, this route will automatically become available on their connected Route4Me mobile app in real-time. Accordingly, when the assigned driver and vehicle complete their routes, their route progress will be automatically synced to your Routes screen in real-time. Learn more about tracking route progress on your Routes screen further in this guide.

So, to assign a driver or a team member to a route, click on the “Assign Driver” button next to the route and then select the preferred driver (user). Similarly, to assign a vehicle to a route, click on the “Assign Vehicle” button next to the route and then select the preferred vehicle. After that, the name of the assigned driver and vehicle will be displayed next to the given route.

To assign the same driver and vehicle to multiple routes at a time, select the preferred routes by checking boxes next to them. Next, go to “Edit” at the top of the screen and then select the preferred option.

Route Statuses on Routes Screen

In the “Status” column, you can track when drivers and other team members start and finish their routes in real-time. Specifically, when the driver assigned to the route sets status to their route from their connected Route4Me mobile app, it automatically becomes available on your Routes screen in real-time. Below, you can find the list of the available route statuses.

Route Progress on Routes Screen

In the “Progress” column, you can easily track the progress of all your routes in real-time. Specifically, when the driver assigned to the route marks route stops as “Visited” from the connected Route4Me mobile app, the route progress is automatically updated on your Routes screen in real-time.

Additionally, route progress can be automatically updated when the geofences around route stops are entered by the driver who is using the Route4Me mobile app or a connected telematics device. Specifically, when the driver enters geofences, stops are Detected as Visited, and the route progress is automatically updated on your Routes screen in real-time.

Stops Statuses on Routes Screen

In the “Stop Status” column, you can check what statuses have been assigned to stops on the route. Specifically, when a driver assigned to the route sets status to a stop, this status is automatically synced and displayed on your Routes screen in real-time. This way, you can easily track how many stops on your routes were skipped, failed, and successfully visited.

By default, stops can have the “New” and “Completed” stop statuses. Additionally, stops can be assigned the “Skipped” and “Failed” statuses. To use the “Skipped” and “Failed” stop statuses, reach out to your Route4Me Routing Expert or Contact Route4Me Support. Below, you can find descriptions of the available stop statuses.

Preview Routes Map on Routes Screen

For your convenience, you can preview routes without having to open them. To preview a mini-map of a route, click on the eye icon next to the preferred route.

Actions – Manage Routes on Routes Screen

To edit or manage a specific route on your Routes screen, click on the menu icon next to the preferred route and then select the preferred action. Alternatively, right-click on the preferred route and then select one of the available actions. Below, you can find the list of available actions for managing your routes. Please note that additional actions can be added to your account.

Bulk Actions – Manage Multiple Routes at a Time

To manage multiple routes at a time, select the preferred routes by checking boxes next to them. Next, click on the “Bulk Actions” drop-down list and then select the preferred action. Below, you can find the list of the available actions for managing multiple routes at a time. Please note that additional actions can be added to your account.

Dispatch Routes from Routes Screen

To dispatch a route, switch on the respective toggle in the “Dispatched” column next to the preferred route. Dispatching a route triggers the Scheduled Customer Notifications and Alerts. Specifically, it automatically sends customized SMS and Email notifications to customers on the dispatched route.

Additionally, when a telematics vehicle is assigned to a route, and this route is dispatched, the route can be automatically sent to the connected telematics vendor. Learn more about connecting telematics vendors to your Route4Me account and dispatching routes to telematics vehicles.

NOTE: Dispatching a route can’t be undone.