Set Stop Status & Collect Proof Of Visit Via Mobile Route Planner

With Route4Me’s mobile Multi Stop Route Planner, you can add statuses to route stops and attach proof of delivery (POD), visit (POV), or service (POS) to track progress, complete orders, and support compliance. Learn how to set route stop statuses and attach electronic signatures, photos, videos, and text notes so you can maintain accurate, real-time records for each stop.

Stop Statuses – Set Route Stop Statuses In Route Planner App

To begin, tap “Routes” or “View All Routes” in the app’s main menu and open the route you want to navigate. Then, tap “Start Route” to begin navigation.

NOTE: You have the option to navigate using Google Maps, Waze, Route4Me’s Integrated GPS Navigation, or other available navigation apps. You can select your preference in “Settings“.

When using Route4Me’s Voice-Guided Navigation, the app notifies you automatically when you arrive at a stop. When notified, tap “Arrived“, then “Set Status“, and choose the appropriate stop status.

After selecting a status, complete all optional proof of visit tasks, then tap “Mark As Completed“.

Alternatively, you can assign a “Failed” status to route stops to document situations where the visit cannot be completed due to failed delivery attempt, restricted access, or other operational issues.

To enable “Skipped” and other statuses for your account, please contact Route4Me’s Customer Support Team. NOTE: You can set set stop statuses even if you are in Offline Mode.

Attach Proof Of Delivery, Visit And Field Service To Route Stops

After setting a stop status, you can attach proof of delivery, visit, or service. You can add text notes, photos, videos, and/or electronic signatures to a stop. Multiple types of proof can be attached to the same stop.

NOTE: You can attach proof even if you are in Offline Mode.

Notes – Add Text Notes To Route Stops As Proof of Visit

To add a Text Note, tap “Notes“, enter your text, and tap “Done” to save. Use notes to record additional order details, next steps, or instructions.

Signatures – Attach Customer E-Signatures To Route Stops As Proof Of Visit

To add a signature, tap “Signature“, capture the signature on-screen, then tap “Done” to save. Only one signature can be attached at a time. Use signatures to confirm delivery, service completion, or customer approval.

Photos – Attach Images To Route Stops As Proof Of Delivery

To add an image, tap “Photo“, then select “Photo“. Take the photo and click “Ok” to attach it. To add multiple photos – receipts, delivered packages, completed service work – press the Camera Icon.

Videos – Attach Video Recordings To Route Stops As Proof Of Service

To add a video, tap “Photo“, then select “Video“. Record the video and click “Ok” to attach it. To add additional videos, press the Camera Icon. Videos are useful for documenting instructions, quality checks, or service completion.

Review Attached Proof Of Delivery, Visit, Or Service

To review attached proof of service, visit, or delivery, tap the Information Icon next to a stop, then tap “Open Notes“. On the stop’s “Notes” screen, you can view all attached images, videos, text notes, and signatures.

You can attach additional notes by tapping the Plus Icon at the top right of the screen or the “Add Note” button.