Stop Statuses and Proof of Delivery – iOS iPhone Route Planner App

Route4Me’s iPhone Multi-Stop Route Planner app provides seamless continuity throughout the entire multi-stop route planning, optimization, navigation, and visitation process. In this guide, you can learn how to set statuses to your route stops for tracking route progress and attach various types of electronic proof of visit, delivery, and service to route stops. Specifically, how to collect electronic signatures, attach images and photos, add text notes, and more.

Additionally, learn more about Stop Statuses and Proof of Delivery on Route4Me’s Android iOS Route Planner app.

NOTE: Depending on your account settings, you can have a different set of features available on your Route4Me iOS iPhone and iPad Route Optimization app. To enable specific features, please contact Route4Me’s Support Team. Additionally, learn more about the difference between Route4Me’s Mobile and Marketplace subscriptions and the features they support.

Stop Statuses – Set Route Stop Statuses on iOS Route Planner App

First, go to “Routes” in the app’s navigation menu and open the preferred route. Next, tap and hold the “Hold to Start Route” button to start the route. After that, you can navigate to route stops using Route4Me’s integrated navigation. When you arrived at stops, the app will automatically notify you and show the stop’s alias and address. Additionally, learn more about starting, navigating, and completing routes using Route4Me’s iOS Route Planner app for drivers.

Next, tap the “Arrived” and “Set Status” buttons and then set the preferred status to the route stop.

Next, select the preferred status and then tap the respective “Mark As” button. For your convenience, stops statuses are generic and you can interpret them based on your specific business, routing, and operational requirements. Accordingly, the assigned stop statuses are displayed next to stops in the route’s stops list. By default, you can assign the Done and Failed statuses to route stop. To enable the Skipped status for your account, please contact Route4Me’s Customer Support Team.

Attach Proof of Delivery, Visit and Field Service to Route Stops

After selecting the preferred stop status, you can attach various types of proof of visit, delivery, or service to the stop. Additionally, Route4Me’s Marketplace Subscriptions support Mandatory Tasks for completing routes. For example, you can set up mandatory signature capture, barcode reconciliation, ID confirmation, etc. Learn more about enabling and using Mandatory Tasks.

Notes POD – Add Text Notes to Route Stops as Proof of Visit

To add a text note, tap the plus icon next to the “Note” task. Next, add the preferred text and then tap the checkmark to add the note. Additionally, you can use notes to add images from your device and capture signatures.

E-Signatures POD – Attach Electronic Signatures to Route Stops as Proof of Visit

To attach an electronic signature, tap the plus icon next to the “Signature” task. Next, leave the signature on the screen and tap the “Done” button. Equally important, you can attach only one signature at a time.

Photos and Video POD – Attach Images and Videos to Route Stops as Proof of Visit

To attach a photo, tap the plus icon next to the “Photo” task. Next, select the photo mode and then use your device’s camera to take a photo. Similarly, select the video mode and then use your device’s camera to record a video. You can attach multiple photos and video recordings to one stop.

Mobile App to Web Platform Real-Time Statuses and POD Synchronization

Moreover, Route4Me’s Marketplace Subscriptions support real-time stop status and proof of visit synchronization between the iOS Mobile Route Planner app and Route4Me’s Web Platform. In detail, when the assigned drivers set statuses to route stops from the mobile app, updates instantly become available on the Web Platform, and vice versa. Similarly, when drivers attach signatures, photos, and notes to stops, they can be accessed from the Route4Me Web Platform in real-time. Additionally, learn more about Route4Me’s User Types and dispatching routes from the Web Platform to the Mobile Route Planner app.