Geofencing Settings – Geofences Size, Shape, and Time on Site

When out in the field, your drivers and field employees are required to manually mark your customers’ addresses as “Marked as Visited” to indicate arriving at their location. After servicing and departing from the customers’ locations, field employees and drivers are required to mark the corresponding route stops as “Marked as Departed” accordingly. For an additional layer of security and safety, Route4Me also uses geofences that can automatically detect when your field employees and drivers visit or leave customers’ locations and generate the “Detected as Visited” and “Detected as Departed” timestamps that cannot be modified or altered in any way. Moreover, to accommodate your particular business needs and make sure that you are always on the same page with all your customers, Route4Me also provides flexible settings for creating custom shaped and sized geofences. Thus, by setting customized geofences around your customers’ addresses you can effortlessly automate the process of tracking the progress of your entire team.

To adjust your Route4Me account geofence settings, first, go to “Account Settings” from the navigation menu and then scroll to the “Geofence Settings” section.

Before adjusting your geofence settings, make sure that your geofences are enabled on the interactive map in the Route Editor or the Routes Map (learn more).

Next, to change the shape of your geofences on the map, select the preferred option from the “Type” field. To display your geofences in the square shape on the map, select “Square” in the “Type” field.

To display your geofences in the circular shape on the map, select “Circle” in the “Type” field.

In the “Size” field, you can adjust the preferred perimeter/radius size of your geofences (in meters).

In the “Time On Site” field, you can define how long a driver or a field employee must stay within the borders of your geofences for the system to detect the corresponding route stops as Departed. For example, if you input “300 seconds” into the “Time On Site” field, then whenever your team members enter a geofence, they will have to stay within the borders of this geofence for more than 300 seconds in order for the system to detect the corresponding route stop as Departed and create the “Detected as Departed” timestamp. If your team members don’t stay within the borders of your geofences for more than 300 seconds, the corresponding route stops will not be detected as Departed. To learn more about the geofence detected and manually marked visitation and departure timestamps, visit this page.

In the “Max Check-in Speed” field, for security and safety purposes, you can define the speed limit (in miles) for entering your geofences. If the defined speed limit is exceeded upon entering your geofences, the corresponding route stop will not be detected as Visited. For example, if the Max Check-In Speed is set to 15 miles per hour, and the driver enters the given geofence at 20 miles per hour, this geofence will not be detected as Visited until the vehicle’s speed goes below 15 miles per hour (14 mph and lower).