Incident Reports – View Vehicle Accidents And Road Incidents
Incidents can happen anywhere along a vehicle’s journey, from long-haul segments to the final stretch of a last mile optimized route. The Incidents tab, accessible from various Snapshots in your account, gives you visibility into every recorded safety event, along with the data, media, and location details tied to it. Whether you’re reviewing a single vehicle’s history or auditing incidents across a route, this guide walks you through how to access, configure, and interpret that information.
Table of Contents
Incidents Overview – View Safety Incident Details
When opening a snapshot, the “Incidents” tab displays all recorded safety incidents along with their details. Incident details are organized into data columns – such as location, event type, and severity – that you can view, configure, and customize as needed.
If a vehicle is equipped with one or more cameras or other media capture devices, incident recordings are automatically saved and attached to the corresponding incident and are accessible from the “View Media” button.
Opening The Incidents Tab – Access Incident Reports From Snapshots
The “Incidents” tab is available from several Snapshot types. To open it, navigate to a relevant Snapshot and select the “Incidents” tab. This tab displays the same information regardless of which Snapshot you access it from.
Vehicle Snapshot Incidents – View Incidents Recorded By A Specific Vehicle
When you open a Vehicle Snapshot, the “Incidents” tab shows all Safety Incidents recorded for that vehicle.
Route Snapshot Incidents – View Incidents Recorded During A Specific Route
The “Incidents” tab is also available in Route Snapshots, where it shows all Safety Incidents associated with that route.
Telematics Connection Snapshot Incidents – View Incidents Recorded By Telematics Data
The “Incidents” tab is also available in Telematics Snapshots, where it shows Safety Incidents associated with a Telematics Connection and the vehicles imported from it.
Open Your Telematics Connections
Incidents Data – Configure Columns, Filters, And Date Ranges
From any Incidents tab, click the Columns Icon in the upper-right corner to select which data columns appear in the table. Check the box next to each column you’d like to display, and drag to reorder them however best fits your workflow.
The table below details each available column and the data it displays.
Event Type
The type of incident detected, such as Collision, Tailgating, or Speeding.
Severity
The severity level assigned to the detected incident.
The vehicle associated with the incident. Click the Go To Icon next to the Vehicle to access its Vehicle Snapshot.
The route the vehicle was on when the incident occurred. Click the Go To Icon next to the route to access its Route Snapshot.
The driver associated with the incident. Click the Go To Icon next to the driver to access their User Snapshot.
The geographic location where the incident occurred. Click the Location Icon to view the location on a map.
Event Time
The date and time when the incident occurred.
Duration
The length of time the incident lasted.
The Telematics Connection associated with the incident.
The Telematics provider supplying data for the associated connection.
External Vehicle ID
Unique identifier assigned to the vehicle in the connected telematics system.
External Driver ID
Unique identifier assigned to the driver in the connected telematics system.
You can also narrow the data shown in the table by date or filter, as detailed in the table below.
Event Type
Filter incidents by the type of event detected.
Severity
Filter incidents by severity level: Low, Medium, High, or Critical.
Duration(s)
Filter incidents by a minimum and/or maximum event duration, in seconds.
Driver
Filter incidents by driver. Search for drivers by name or email.
Route
Filter incidents by route. Search for routes by name.
The table below details each available Event Type you can filter by.
Harsh Braking
Detected when a vehicle decelerates abruptly at a rate that exceeds safe driving thresholds.
Harsh Acceleration
Detected when a vehicle accelerates abruptly at a rate that exceeds safe driving thresholds.
Harsh Cornering
Detected when a vehicle takes a turn at a speed or angle that exceeds safe driving thresholds.
Collision
Detected when a vehicle is involved in an impact with another vehicle, object, or obstacle.
Speeding
Detected when a vehicle exceeds the posted speed limit or a predefined speed threshold.
Distraction
Detected when the driver's attention is diverted from the road, such as looking away from the windshield for an extended period.
Seatbelt
Detected when the driver is not wearing a seatbelt while the vehicle is in motion.
Tailgating
Detected when a vehicle follows another vehicle too closely, reducing the safe following distance.
Forward Collision Warning
Triggered when the system detects a high risk of a forward collision with the vehicle ahead.
Lane Departure
Detected when a vehicle drifts out of its lane without using a turn signal.
Drowsiness
Detected when signs of driver fatigue, such as prolonged eye closure or irregular steering patterns, are identified.
Stop Sign Violation
Detected when a vehicle fails to come to a complete stop at a stop sign.
Red Light Violation
Detected when a vehicle passes through an intersection after the traffic signal has turned red.
Failure to Yield
Detected when a driver does not yield the right of way as required by traffic rules.
Idling
Detected when a vehicle's engine runs for an extended period while the vehicle is stationary.
Manual Event
An event manually flagged or recorded by the driver or a system user, rather than detected automatically.
Unsafe Parking
Detected when a vehicle is parked in a manner that obstructs traffic or violates safe parking practices.
Aggregated Lane Swerving
Detected when a vehicle exhibits repeated or erratic side-to-side movement within or across lanes.
Near Miss
Detected when a vehicle narrowly avoids a collision with another vehicle, object, or pedestrian.
Forward Parking
Detected when a vehicle parks by moving forward into a parking space, rather than reversing.
Driver Fatigue
Detected when patterns consistent with driver tiredness, such as slow reaction times or lane drift, are identified.
Smoking
Detected when smoking is identified inside the vehicle cabin during a trip.
Incidents Media – View Camera Footage And Incident Recordings
When a vehicle is equipped with one or more cameras or other media capture devices, incident recordings are automatically saved and attached to the corresponding incident in the system.
Click the “View Media” button to open the media player and inspect the recordings associated with an incident. If no media is available for that incident, the “View Media” button appears grayed out.
The media player displays footage from each available camera angle. For example, the footage might include a street-facing view showing the road ahead and/or an interior view showing the driver, depending on how the vehicle is equipped.
The player provides the following controls: Play/Pause, Volume, and Full Screen. A 3-dot menu offers additional options to download the media, adjust playback speed, and enable picture-in-picture.
Incident Locations – View GPS Coordinates And Map View
To view an incident’s location, make sure the “Location” column is configured in your data table. Once enabled, click the Location Icon in that column to open a map.
The map displays a GPS Icon marking the vehicle’s position at the moment of the incident, along with its coordinates (latitude and longitude). You can expand the map to a larger size for a closer look.
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About author: Daniel Archer
