Route4Me User Types and Account-Level Permissions

With Route4Me, you are able to create a well-structured and easily-manageable network of users where each member can have a dedicated role with an adjustable set of permissions. Route4Me provides the following key user types: Account Owner, Administrator, Regional Manager, Dispatcher, Route Planner, Analyst, and Driver. By default, each user type has their own set of predefined account-level permissions for interacting with the system. Moreover, you can further customize the permissions of each user by adjusting their Company Visibility settings or enabling the Read Only mode. To learn more about creating and managing team members using Route4Me’s iPhone Route Planner, visit this page. To learn more about creating and managing team members using Route4Me’s Android Route Planner, visit this page.

Route4Me provides the following key user types:

1. Account Owner: The Account Owner is the user that has created the primary Route4Me account. All other user types are branched under the Account Owner. The Account Owner has all permissions on the primary Route4Me account and can see and modify all sub-users, vehicles, Global Address Book, Global Orders List, and any other data associated with the primary Route4Me account. The Account Owner can also change the settings of the primary Route4Me account, account’s billing information, change or update the subscription plan, and more;
2. Administrator (Admin): The Administrator user type has the same set of permissions as the Account Owner, with several exceptions. Administrators do not have the permission to view or change the settings and billing information of the primary Route4Me account or modify the current subscription plan (can only view the current subscription plan). Administrators can see and modify the settings and permissions of all users associated with the primary Route4Me account except for the Account Owner’s;
3. Regional Manager: The Regional Manager user type can create and manage Dispatchers, Route Planners, Analysts, and Drivers. A Regional Manager has the permission to view and edit all routes, Address Book contacts, orders, and other data associated with the users that are branched under this Regional Manager’s account;
4. Dispatcher: The Dispatcher user type can create and manage only Drivers. A Dispatcher has the permission to view and edit all routes, Address Book contacts, orders, and other data associated with the users branched under this Dispatcher’s account;
5. Route Planner: The Route Planner user type can create and manage only Drivers. A Route Planner has the permission to view and edit all routes, Address Book contacts, orders, and other data associated with the users branched under this Route Planner’s account;
6. Analyst:  The Analyst user type does not have the permission to create new sub-users. An Analyst can only view and edit routes, contacts, orders and other data associated with this Analyst’s account;
7. Driver: The Driver user type does not have the permission to create new sub-users. A Driver can only view and edit routes, contacts, orders and other data associated with this Driver’s account.

NOTE: You can interpret each user type in your own way based on your particular business needs or unique business model. You can assign different user types (except for the Account Owner) to different employees according to their role within your company or choose the one that is the closest in terms of duties and responsibilities.

Default Permissions by User Type (Read-Only Disabled)