Regions Guide – Add & Manage Regional Hierarchies
Regions allow you to define and organize your service territories into a structured hierarchy, giving your team a clear framework for managing coverage areas at every level, from broad top-level markets down to specific neighborhoods or districts. This is especially useful for route planning and optimization, as well as assigning the right resources to the right areas. This guide walks you through everything you need to configure, manage, and visualize your Regions on a map.
Table of Contents
Add Regions – Configure Regional Hierarchies
To create a new Regions, go to “Database” > “Regions” from the Navigation Menu and click the “Add Regions” button, then follow the steps described below.
Add A Top-Level Region – Create Level One Master Regions
Start by creating a Top-Level Region. Complete all fields, detailed in the next section of this guide. NOTE: Since this is a Level One Region, don’t assign it a Parent Region. It will instead become the Parent Region for associated Level Two Regions.
After completing all fields, click “Save” to finalize.
Level Two Sub-Regions – Create Level Two Sub-Level Regions
Next, create one or more Sub-Regions for the Top-Level Region. Complete the same fields you used when creating the Level One Region but, this time, select the Parent Region you want this Sub-Region to belong to.
When typing the name of the Parent Region in the “Parent Region” field, Route4Me will suggest matching Regions as you type.
Level Three Sub-Regions – Create Level Three Sub-Level Region
Repeat the same process to create Level Three Regions, this time selecting a Level Two Region as the Parent Region.
Level Four Sub-Regions – Create Level Four Sub-Level Regions
Continue this process to create Level Four Regions. At this level, select a Level Three Region as the Parent Region.
Region Configuration – Editor Fields Reference Table
The editor includes several mandatory and optional fields. Scroll up and down within the editor to access all available fields. The table below describes each field and its purpose.
Regions – Profile Table
Parent Region
Skip: When creating a Top-Level Region, leave this field empty. Mandatory: When creating a Sub-Level Region, assign it to a Parent to establish a geographic hierarchy.
Region Type
Mandatory: Specify the type of Region. Options include county, market segment, metropolitan area, sales territory, and many others.
NOTE: In addition to the pre-established Region Types available in the editor, you can create custom Region Types to better reflect your operational needs. Learn more about adding and managing custom Region Types.
Region Name
Mandatory: Enter a unique, descriptive name for the Region to make it easily identifiable within its parent level.
Description
Optional: Add a note or context about the Region for reference.
Country
Optional: Associate the Region with a specific country.
Color
Optional: Choose a color to visually distinguish the Region on the map. Use the square or pentagon shape tools on the Map to draw and define the Region's boundaries, then apply your selected color.
External ID
Optional: Provide an identifier used to link this Region to a corresponding record in an external system.
Active
Optional: Check this box to mark the Region as active. Inactive Regions are excluded from route planning and reporting.
Manage Regions – Organize And Maintain Regional Data
Once your Regions are set up, you can search for and update their details, configure how data is displayed, and visualize territories directly on the map.
View And Edit Regions – Search, Filter, And Edit Region Details
To view and edit Region details and data:
- Use the “Search” field and Filters options, described in the table below, to locate specific Regions.
- Click the Arrow next to a Top-Level Region to view all of its associated Sub-Regions.
- Click “Open” to access a Regions’s Region Snapshot.
- Click the Down Arrow to edit or delete an entry.
Regions – Filters
Region Type
Search by Region Type name to locate Regions with a matching Region Type.
Parent Region
Search Parent Regions by name or description to locate matching Regions.
Depth
Filter Regions by hierarchy level (e.g., Level 0, Level 1, Level 2, Level 3, and so on).
Country
Enter a country name to display all Regions associated with that country.
Active
Filter Regions by active status. Select "Yes" to show active Regions, "No" to show inactive Regions, or "Select All" to display both.
Customize Region Data Columns – Manage Data Table Layout
To view Regions data and customize the Data Table:
- Click the Columns Icon in the upper-right corner.
- Check the boxes next to the Data Columns you wish to view. Data Columns are described in the table below.
- Drag the Data Columns into your preferred order
- Click “Apply” to save.
Regions – Data Table
Name
The name of the region.
Status
The current status of the region, such as Active or Inactive.
External ID
Unique identifier assigned to the region by an outside system.
Description
A description providing additional details about the region.
Region Type
The type or classification of the region (e.g., country, state, territory, etc.)
Parent Region
The main region under which other regions are grouped as sub-regions.
Country
The country associated with the region.
Accountable Person
The internal team member responsible for managing the region.
Created At
The date and time when the region was created.
Facilities associated with the region.
Visualize Regions On A Map – Explore Territories With The Regions Map
Click the Map Icon to open the Regions Map, from which you can:
- Click the Full Screen Icon to enlarge the Map View
- Click the Gear Icon to select the Map Type and Map Layers you wish to see.
– Select “Regions” to view color-coded territories. Top-Level Regions are shown by default. Click on a Sub-Region to display it instead.
– Select “Labels” to view details about the Top-Level Region (i.e., its associated Sub-Regions, ZIP codes, Regions Types, and more). - Right click on a Region to view additional details about it.
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