Route4Me AI Chat – Using Prompts, Voice Input, Attachments, And History

Route4Me AI Chat enables users to interact with the platform through conversational prompts, providing faster access to route insights, operational data, and planning support. It reduces friction in everyday workflows by delivering answers and analysis directly within the interface, allowing users to review routes, explore performance data, and address operational questions in real time. Learn how to use the AI Chat panel and its features, including prompts, voice input, attachments, and chat history.

Use Route4Me AI Chat to interact with the platform through prompts, voice input, attachments, and chat history.

 

 

Open The Chat Panel – Access AI Chat In Route4Me

To open the AI Chat panel, click on the Stars Icon in the top-right corner. Then, from the open Panel, you can:

  1. Drag the Panel to expand its width.
  2. Click on suggested prompts to start a conversation quickly.
  3. Enter a new prompt in the message field to start a new interaction.
  4. View and reopen previous conversations from your chat history.
  5. Click the “New Chat” button to clear a chat.

From the Routes List page, open the AI Chat panel via the star icon to use prompts, manage chats, and access conversation history.

 

Submit Prompts To AI Chat – Execute AI Requests And Commands

Use Suggested Prompts – Start Conversations With Prebuilt AI Queries

When the AI Chat panel opens, you will see suggested prompts for quickly starting common tasks. Selecting a prompt runs a predefined request and immediately starts a conversation with the AI Chat system.

Suggested prompts are useful when exploring a new workflow or when you are unsure how to phrase a request. They provide quick access to insights such as route analytics and common operational questions without starting from scratch.

Suggested prompts are prebuilt queries that quickly start AI Chat conversations for workflows, route insights, and operational questions.

 

Create A New Prompt – Submit Custom AI Requests In Chat

Use the message field at the bottom of the AI Chat panel to enter and submit a custom prompt.

This option is best when you want more control over the request than a suggested prompt provides. You can tailor the prompt to your specific situation and ask more detailed or targeted questions.

NOTE: The quality of the response will depend on how clearly the prompt is written. Providing relevant context and specific instructions will generally produce more accurate and useful results.

Enter a new prompt using the message field to submit custom AI requests tailored to specific questions or workflows.

 

Reuse Previous Conversations – Access AI Chat History and Past Prompts

Click the chat history icon at the top of the AI Chat panel to view past conversations and reopen previous chats. This allows you to continue an earlier discussion without starting a new prompt from scratch.

This is useful when refining a request over time, comparing results, or returning to a previous workflow. It helps maintain context so you don’t need to repeat earlier prompts or re-enter the same information.

Reuse previous conversations by opening chat history to continue past AI Chat sessions without restarting or losing context.

 

Use Voice Input – Dictate AI Prompts Using Microphone

Click the Microphone Icon to dictate a prompt instead of typing it. Your speech will be converted into text in the message field before being submitted.

Voice input is useful when entering longer prompts or when typing is less convenient, such as when reviewing routes or working across multiple screens. It allows you to quickly turn spoken instructions or questions into a ready-to-submit prompt.

NOTE: To use this feature, you must allow microphone access in your browser when prompted.

Use voice input by clicking the microphone icon to dictate AI prompts that are automatically converted into text for submission.

 

Add Attachments To Prompts – Upload Files to Provide AI Context

Use the paperclip icon to attach files to your prompt before sending it. Attachments can be included as part of your AI request to provide additional context for your question or request.

This is useful when you need to reference supporting information such as route data, exported reports, or other files related to your workflow. Including attachments helps the AI provide more accurate and relevant responses based on your data.

Add attachments to prompts using the paperclip icon to upload files that provide additional context for AI responses.

 

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About author: Daniel Archer

Daniel ArcherWith a background in pedagogy and writing instruction, Daniel is a former tenured English Instructor who, after nearly 20 years of teaching, transitioned into content strategy and leading writing teams for global brands. Now, as Technical Documentation Manager at Route4Me, he translates complex logistics technology into clear, accessible content that empowers users.

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About Route4Me

Route4Me has over 40,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.