Operations Matrix – Track Multiple Routes Progress In Real-Time
Route4Me’s Operations Matrix gives you a comprehensive visual overview of your routes’ progress in real-time. The Operations Matrix displays your selected routes or all routes scheduled for the current date.
You can view the precise visitation progress of each route with color-coded metrics that update in real time. In this guide, you’ll learn how to use the Operations Matrix to view multiple routes, destinations, route stop details, progress, schedule predictions, and more.
Table of Contents
Open Operations Matrix – Routes List And Routes Map Operations Matrix
To open an Operations Matrix, go to “Dynamic Routing” > “Routes” in the Navigation Menu to open your Routes List. Then, follow these steps:
- Check the box next to one or more routes you want to open in the Operations Matrix.
- Click “Bulk Actions” from the action bar above the Routes List.
- Hover over “Operations Matrix” in the Bulk Actions menu.
- Select whether to open the Operations Matrix with routes scheduled for the current date or the routes you selected on the Routes List.
Once you’ve opened the preferred routes in the Operations Matrix, you can track their progress in more detail than the Routes List “Progress” tracker. Keep reading to learn how to use the Operations Matrix for tracking route progress.
You can also open the Operations Matrix from the Routes Map. Go to “Dynamic Routing” > “Routes Map” in the Navigation Menu. Then, click “View” and “Operations Matrix“.
To open routes scheduled for the current date, select “With Routes Scheduled for Today” from the menu. Alternatively, you can open the Operations Matrix for selected routes. Select the routes you want to open by checking the respective boxes. Then, select “With Selected Routes” from the menu. 
Operations Matrix Overview
Once you’ve opened the preferred routes in the Operations Matrix, you can track their progress. The earliest route is displayed first, and the latest route is at the bottom.
Additionally, the percentage displayed next to each route indicates how many destinations have already been marked as “Arrived” or have been Detected as Visited by geofencing. These visited destinations are broken down into the percentage of destinations visited “On Time“, “Early“, and “Late” respectively.
The Operations Matrix displays route progress based on the set Destination Status on route addresses by drivers using Route4Me’s mobile apps. Additionally, the route origin, or depot, and any destinations visited out of the planned route sequence are marked with corresponding icons.
| Icons | Description |
|---|---|
| Depot | The depot, or Departure Address from which the corresponding routes start. |
| Current Vehicle Location | Shows the route destination the User is currently at or traveling to. |
| Out Of Sequence Visit | Any destination visited out of route sequence as planned is marked with the corresponding icon. |
| Visited | Shows which destinations have a status assigned by the User on the mobile app. |
Furthermore, destinations in the Operations Matrix are color-coded. Each color corresponds to when a destination was Marked as Visited compared to the expected route schedule.
Red (Behind Schedule): The destination was Marked as Visited five minutes or more after the Planned Visit Time.
Gray (On Time): The destination was Marked as Visited within five minutes before or after the Planned Visit Time.
Green (Ahead of Schedule): The destination was Marked as Visited five minutes or more before the Planned Visit Time.
View Destinations Details And Schedule In Operations Matrix
Furthermore, the Operations Matrix enables you to view the scheduling details of destinations.
To do so, simply click the preferred destination. The details panel shows the name of the associated route, the date for which the route is scheduled, the destination’s alias and address, and the available visitation scheduling details, which show the following information.
| Details Column | Description |
|---|---|
| Planned | The estimated arrival or departure time when a driver is expected to arrive at or depart from the respective address. |
| Dynamic (Predicted) | The time when a driver is predicted to arrive at or depart from the destination, taking into account the visitation progress of previous addresses. |
| Result | The difference between the Planned and Dynamic (Predicted) times. The Result time indicates how far behind or ahead of schedule the given address is expected to be visited. When a destination is expected to be visited ahead of schedule, the “Result” time is displayed as a negative value in green. When a destination is expected to be visited behind schedule, the “Result” time is displayed as a positive value in red, orange, and yellow, depending on how close it is to being on schedule. |
You can also see a full breakdown of a route’s planned and current information. Simply hover over a route’s name to see a summary of all its key metrics, schedule details, order information, and more.
Managing, Sharing And Exporting Operations Matrix Data
Additionally, from the Operations Matrix, you can access route management features, share routes, and export routes. To do so, click the Three-dot Icon next to a route to access the following options:
| Options | Description |
|---|---|
| Open Route | Open a particular route from the Operations Matrix in the Route Editor, where you can view the route’s progress and modify this route accordingly. |
| View on Map | Open the selected route on the Routes Map, where you can view and compare it to other planned routes side by side on the map, move stops between planned routes using the timeline, and more. |
| View Manifest | View the Dynamic Predictive Manifest for a particular route. You can customize the Route Manifest to get a detailed overview of the route’s metrics and other relevant information. |
| Assign User | Assign a user to a particular route in the Operations Matrix by selecting one of the available users from a list. |
| Print Route | Open and customize the Route Manifest for a particular route for the purpose of printing out a route map and data sheet. |
| Export Route | Export a route from the Operations Matrix with a preferred file type. |
Visit Route4Me's Marketplace to Check Out More Add-Ons and Modules:
- Route Optimization
Address Book and Territories Planning
- Operations
Custom Data Add-On






