Mandatory Tasks – Mobile Route Planner Apps

Do you want to make your drivers’ and field members’ work easier and more streamlined? Furthermore, do you want to make your Proof of Delivery (POD) and Proof of Service (POS) collection more secure and error-proof? Route4Me’s Route Planner Mandatory Tasks are designed to do just that and even more.

For example, the mandatory e-signature collection configuration ensures that your customers will always sign for receiving their order or service. Or, the mandatory barcode reconciliation configuration will ensure that your drivers never forget to load the required packages and unload the right packages to the right customers.

Moreover, all mandatory actions are fully automatic – all you need to do is add the right configuration to your account. After that, your field members and drivers can use Route4Me’s Android Route Planner and iOS Route Planner apps to navigate routes and complete orders. Both Mobile Route Planning apps will automatically require capturing signatures, attaching POD images, etc., when needed. In this way, your team members will never forget to collect the required documentation. Additionally, both proof of delivery apps support real-time data synchronization with the Web Platform and access mobile devices.

Route planner mandatory tasks on iOS and Android Route Planners for proof of delivery collection.

 

 

Enable Mandatory Tasks for Mobile Route Planner Apps

First, open your Route4Me account in the Expert Mode and then add and enable the preferred Mandatory Tasks using advanced configurations. Specifically, open the Advanced Configuration Editor and then click on the “New Variable” button in the top left corner. Next, fill out the following fields to add and enable a new advanced configuration:

  • Key: the name of the advanced configuration you want to add and enable.
  • Value: use the “TRUE” value to enable the configuration. Use the “FALSE” value to disable the configuration.

After that, once you’ve added and enabled one or multiple advanced configurations, you can disable and enable them at any time. Additionally, learn more about how to use Route4Me’s Advanced Configuration Editor to customize your account and manage advanced configurations.

Enable mandatory tasks for obligatory proof of delivery collection on route planner apps.

 

List of Route Planner Mandatory Tasks and Configurations

Below, you can find the list of Mandatory Tasks advanced configurations that you can enable for your Route4Me account.

Mandatory TaskConfigurationDescription
Signature CaptureMANDATORY_SIGNATURE_NOTE_FOR_MARK_STOPRequires to add a mandatory electronic signature to a route stop before marking it as completed or done.
Image AttachmentMANDATORY_IMAGE_NOTE_FOR_MARK_STOPRequires to add a mandatory photo attachment to a route stop before marking it as completed or done.
Text Note AttachmentMANDATORY_TEXT_NOTE_FOR_MARK_STOPRequires to add a mandatory text note to a route stop before marking it as completed or done.
Loading and Unloading Barcode reconciliationSINGLE_BARCODE_RECONCILIATION_ENABLEDRequires to reconcile barcodes for loading and unloading packages at route destinations.
Unloading Only Barcode ReconciliationSINGLE_BARCODE_SCAN_ENABLEDRequires to reconcile a barcode for unloading only.
QR Code ScannerSCAN_QR_CODEAllows enabling the QR code scanner on the Route4Me mobile route planners.

 

E-Signature POD – Route Planner Mandatory Signature Capture

So, to add and enable Mandatory Signature Capture, use the advanced configuration provided below. Accordingly, this advanced configuration will require capturing an electronic signature to a route stop before you can mark the associated order as delivered or completed. Equally important, this configuration works identically for capturing signatures on the Android Route Planner and collecting signatures on the iOS Route Planner app.

Task ConfigurationEnableDisable
MANDATORY_SIGNATURE_NOTE_FOR_MARK_STOPTRUEFALSE

Route planner mandatory tasks for collecting electronic signatures as proof of delivery.

 

Photo POD – Route Planner Mandatory Image Attachment

Further, to enable the Mandatory Image Attachment, add and enable the advanced configuration below. Accordingly, this configuration will not allow marking route stops as done or completed without attaching a photo proof of delivery. Additionally, this configuration works identically for capturing image POD on the iOS Route Planner and attaching images on the Android Route Planner app.

Mandatory ActionOnOff
MANDATORY_IMAGE_NOTE_FOR_MARK_STOPTRUEFALSE

Route planner mandatory tasks for collecting images and photos as electronic proof of delivery.

 

Text POD – Route Planner Mandatory Note Text Attachment

Similarly, to enable the Mandatory Text Note Attachment, activate the advanced configuration listed below. Accordingly, this config will require attaching a mandatory text note proof of delivery to route destinations before they can be marked done. Correspondingly, this configuration works in the same way when adding text notes using the Android Route Planner and attaching text POD on the iPhone Route Planner app.

 Mandatory TaskActivateDeactivate
MANDATORY_TEXT_NOTE_FOR_MARK_STOPTRUEFALSE

Attaching text notes to route stops as proof of delivery or proof of service.

 

Mandatory Proof of Delivery Synchronization – Mobile to Web

Furthermore, Route4Me supports real-time electronic proof of delivery synchronization between mobile route planner apps and the Route4Me Web platform. First, you capture mandatory signatures, or attach mandatory images and text notes using your iPhone or Android route planning app. After that, the app will automatically send the collected mobile POD to the Web Platform in real-time.

Mandatory signatures, images, and text note proof of delivery mobile to Web synchronization.

 

Mandatory Barcode Reconciliation for Loading and Unloading

Likewise, to enable Mandatory Barcode Reconciliation for loading and unloading, use the advanced configuration below. Correspondingly, the given configuration requires scanning a barcode to confirm loading a package and then scan the same barcode to confirm unloading this package. Thus, drivers will never forget to load parcels and deliveries before starting a route. Furthermore, drivers will always upload the right packages only to the right customers.

Task ConfigurationEnabledDisabled
SCAN_BARCODES_AND_MARK_AS_RECONCILEDTRUEFALSE

Route planner barcode scanner app for mandatory QR code and barcode POD reconciliation.

 

Furthermore, Route4Me will automatically synchronize loaded and unloaded destination statuses from the mobile route planners to the Web. Thus, drivers and field members can scan barcodes to confirm loading and unloading packages using their Route4Me mobile apps. And dispatchers or managers can see the respective confirmations back at the office using the Web Platform.

Synchronize proof of delivery from mobile route planner barcode scanner app to the Web.

 

Unloading Only Mandatory Barcode Reconciliation

Additionally, you can use barcode reconciliation for unloading only. Namely, this configuration doesn’t require any loading confirmation and will require scanning a barcode to confirm unloading. Accordingly, to enable barcode reconciliation for unloading only, enable the respective configuration below.

Mandatory TaskEnableDisable
SINGLE_BARCODE_SCAN_ENABLEDTRUEFALSE

Barcode scanner app with mandatory QR code reconciliation for delivery unloading confirmation.

 

 

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About Route4Me

Route4Me has over 35,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.

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