Planning a Route

A route can be planned by entering addresses, copy-and-pasting, and uploading files, but no matter how you choose to plan a route, you can always modify it after it is planned inside the route editor. When you open a route in the route editor, clicking any address will open a new editor section. Within the editing section, you can select any field, for example, the invoice number, modify it, and save it by hitting the enter key. All the connected mobile users that are currently seeing or using this route will receive a notification about this change.
When you input addresses for the Route4Me system to optimize, we take those addresses and try to geocode them. Some addresses are very easy to geocode and have exact matches. However, there are sometimes addresses that may have an invalid street name and as a result, the Route4Me system tries to find all the possible valid alternatives to the initial confusing address. Our sophisticated validator checks our internal database as well as multiple outside geocoding databases in order to identify and geocode the address for you. Remember, without a geocoded address for each stop on your route, the route cannot be optimized because the mathematical optimization system needs to know where your destinations are located.
At this time you can only assign one user to one route. In the future, we will support the assignment of multiple users to a single route.
Yes. Once you upload a customer file of any size, simply draw a shape around any region of the map and press Plan Route with Selected. A new route will be planned with the addresses that you selected.
Yes, by using the Route4Me enterprise API, you can specify the frequency and the days during which certain addresses should be visited. The Route4Me optimizer engine will then try to sequence your route and will output the sequence for each section of the planned horizon.

Yes. First, decide if you want to share the routes with all of your employees or sub-contractors by e-mail or to their mobile device. Usually, if you are using a sub-contractor one time, you can send them a route by e-mail. But if you are sharing a route with a full-time employee, it is better to use the Route4Me mobile application’s real-time synchronization with our website.

Once you go to the Users screen in Route4Me, you can add as many users as you need, as long as you stay within the total number of users permitted with your subscription plan.

After all the users have been added, go to the route planner page, browse for the file you want to split, and then go to the “Advanced Options” tab. Go to “Distributed Route”, type in the number of users you would like the route split into, and press plan route.

Alternatively, go to the Address Book List or the Address Book Map, and select a region on the map. Press plan route, and go to the Distributed Route tab, select the number of users you want to split your route into, and the system will automatically create a route for each user.

Yes. Weight, capacity, and maximum distance constraints per sub-route are permitted with the Enterprise plan. Simply upload a file that has extra columns called Height, Weight, or Capacity, and the optimizer will try to create the perfect number of balanced routes.
Yes. Use the Distributed Routes tab inside the route planner, and specify the number of routes that you want to create. The system will automatically split your file into many smaller sub-routes, and then you can assign them to your mobile workers.
Route4Me supports four methods of computing the optimal route and it selects the appropriate method based on your subscription level and the number of stops per route. Route4Me will plan routes using actual driving distance, actual driving time, actual driving time with traffic, straight-line distance (as-the-crow-flies) and grid distance (for use in big cities).
When you duplicate a route, only the origin address and all the destinations on the route are cloned into the duplicate route.

When you use Route4Me to automatically plan your optimized routes for you, we consider two restrictions simultaneously, so that your commercial vehicles only travel on pre-approved roads, and so that each vehicle’s weight and cubic volume capacity is not exceeded.

There are two types of restrictions that are important to consider when planning routes for vehicles that have special attributes.

First, there is the road network that the vehicles are allowed to travel on. This means that the vehicle’s unique height, weight, axle count, the presence of hazardous materials, and other restrictions force it to travel on pre-approved roads in order to prevent a dangerous accident or to comply with transportation laws. Route4Me has a database of Class A truck route approved roads, and will provide a turn-by-turn list of vehicle specific directions.

The second thing to consider is that all vehicles in your fleet have certain maximum limitations that are unique to that specific vehicle.

As an example, a box truck can only transport 10 pallets, and the weight of these pallets must not exceed 10 tons. Therefore, when a route is planned for your fleet of box trucks, our system will not produce a route that will exceed the maximum pallet count or the maximum weight for the box truck.

Yes. Many times a dispatcher, business owner, or master account holder will load thousands of addresses into the Route4Me system and have their team members visit those addresses. When the team member arrives at the coordinates, he may learn that they are inaccurate. To adjust the geo-coordinates, Android users are able to modify to location of any address book entry by setting the coordinates to their current GPS location.
Route4Me permits you to start a route on a blank map. You can then set a departure point, define the type of route you are building, add addresses one by one, copy and paste them, or upload one or more files to the same route as many times as you would like. Every time you add addresses or upload a file, the system can automatically optimize the route for you, or you can manually resequence the route.
Whenever any route is being edited, the address book and other layers of information can be displayed on the map. Simply right-clicking the icon for the address that you are interested in will permit you to add it into your route without having to retype any information.
A route must have at least one departure point and can have thousands of addresses in it. We recommend using our distributed routing algorithm to split large routes into sub-parts that be visited by one person over the course of several days, or by many people in a single day.
Yes. All route attributes can be modified at any time through the route settings menu.
Yes. When a route is created, you can specify the start date, start time, and duration for the route. All ETA’s, predicted arrival times, dynamic arrival times, and other manifest information are computed based on the route start date and time.
Route4Me’s default timezone is Eastern Time. However, future versions will permit account holders to modify their time zone.
Route4Me supports Imperial and Metric units of measurement. You can modify your account measurement unit type in the account settings screen.
Whenever a route is uploaded to Route4Me an improvement percentage is calculated by comparing the original driving distance and the post-optimization driving distance of the route. The original route is always available for review and can be enabled in the route settings button.
You can upload all your old routes into Route4Me and it will optimize them for you while simultaneously preserving the original route that you uploaded. By enabling the “Show Original Route” menu item, you will be able to compare the original and optimized route on the same map.
If you erased one or more routes, the routes can only be recovered by a Route4Me support team member as a result of an emergency and on a case-by-case basis.
When importing a route through the upload feature, you can have as many custom fields as you need. Simply create an additional column (field) in your spreadsheet and you can call it Notes. The notes will appear next to this address in the route and to any of the drivers that are looking at the route on their mobile device. It’s also important to note that Route4Me has it’s own notes feature, which permits your field-personnel to submit notes, eSignatures, pictures, and videos from the field. All notes are geo-tagged and timestamp for additional peace-of-mind.
No. Route lines are pre-assigned by the system and are randomly generated at this time.
No matter where you are on the Route4Me website, all the data in your account is visible on every screen where there is a map. That means that you have the flexibility to make quick decisions about route sequence changes or where to send team members based on information in your customer address book or your team members locations.
Route4Me has a special import wizard which automatically extracts all the columns in your uploaded CSV, XLS, XLSX, or Excel files and permits you to map each column to a corresponding Route4Me field. This means that your file can contain as much data as you want, and you get to select how you want that data to be used in routing, creating manifests, and sharing data with your team.
Our route planner software is very fast, but sometimes larger routes take more time to plan because the amount of time to find the addresses and all the driving directions between each address is more time-consuming. Generally, the mathematical optimization part takes several seconds, with a majority of the remaining processing time being spent on retrieving turn-by-turn directions and distances between each stop.
Multi-depot routes can only be uploaded using the Upload a File method, by adding an additional column designating the depots.
You can add depots by including an additional column in your spreadsheet file to indicate the depot locations. The header of the column will spell “depot” or “is_depot”. Put in “1” in the fields of the column corresponding to your depots. All other locations will be marked with “0”.
Destination/customer priorities can be set by adding a column called “Priority” to your spreadsheet file. The value can range from 1 (highest priority) to 999,999 (lowest priority).
Addresses that have a higher priority assigned to them in the “Priority” column of the spreadsheet file are sorted at the top of the routes.
Unrouted destinations are created when you plan a time windows team route with constraints that cannot accommodate all the stops in the list. For example, if you set the maximum number of drivers to 5, working 8-hour shifts and the system determines that you might need more than that to visit all addresses in your list, it will leave out a set of destinations. These will appear as unrouted destinations.
Route4Me Small Business and Enterprise subscribers can add up to two time windows for each stop. They can be added when planning the route by creating four columns: time_start, time_end (associated with the first time window) and time_start_2, time_end_2 (associated with the second time window). These columns should contain the start and end of the time window, in military time format. Alternatively, you can add or change the time windows inside the route editor. Click on a stop, scroll down to the time menu, then edit the time window information as needed.
Rote4Me’s optimization engine we take into consideration the additional routing scenarios that occur when there is a round trip and that is why the routes may look different.
Yes, you can upload your picture to our system using the Upload Scan feature and we will digitize the address information for you.