What are the Route4Me Customer Support Levels and Support Types?
Route4Me customer support levels include the following Premium Support levels:
- Premium Support V4
- Premium Support V6
- Premium Support V8
- Premium Support V12
- Premium Support Twin-Turbo V12
The Route4Me customer support types include the following:
- Email Support
- Live Chat Support
Such flexibility allows you to choose the Route4Me Success Plan Type that best fits your unique business needs. Depending on the selected customer success level, your plan can include the following features:
- Guaranteed Response Times
- 9 to 5 Monday to Friday Phone Support
- 24×7 Phone Support
- Dedicated Account Manager
- Dedicated Routing Expert
- Quarterly Account Review
- Weekly Account Review
- Expert at Your Location
NOTE: You can upgrade or downgrade your Route4Me customer support levels and support types at any time.
- Learn how to get help when using the Route4Me Web Platform
- Learn how to get help when using Route4Me’s Android Route Planner
- Learn how to get help when using Route4Me’s iOS Route Planner
If you liked this request for proposal (RFP) post about Route4Me’s customer support, check out more Q&As!