What are the Route4Me Customer Support Levels and Support Types?

Route4Me customer support levels include the following Premium Support levels:

  • Premium Support V4
  • Premium Support V6
  • Premium Support V8
  • Premium Support V12
  • Premium Support Twin-Turbo V12

 

The Route4Me customer support types include the following:

  • Email Support
  • Live Chat Support

 

Such flexibility allows you to choose the Route4Me Success Plan Type that best fits your unique business needs. Depending on the selected customer success level, your plan can include the following features:

  • Guaranteed Response Times
  • 9 to 5 Monday to Friday Phone Support
  • 24×7 Phone Support
  • Dedicated Account Manager
  • Dedicated Routing Expert
  • Quarterly Account Review
  • Weekly Account Review
  • Expert at Your Location

NOTE: You can upgrade or downgrade your Route4Me customer support levels and support types at any time.

 

You can get help from Route4Me’s Customer Success Team at any time from any Route4Me platform: Route4Me Web Platform, Android Route Planner, and iOS Route Planner.

 

If you liked this request for proposal (RFP) post about Route4Me’s customer support, check out more Q&As!

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