The registration page outlines the differences between the various support levels. While we try to answer all customers as quickly as possible, as the cost of the account per month increases, you get a faster response time and more means of communication with our team.
All Route4Me subscriptions come with access to Route4Me’s support portal. The support portal documents all the features in the Route4Me system. In addition, live chat is available to all members. Paid subscribers with higher service levels are also offered business hours phone support. For larger deployments, Route4Me can offer training packages at an additional cost per user.
No. Route4Me is a self-service platform which permits any individual or business to plan routes and have these routes distributed to their team members. Route4Me offers additional training packages for businesses that have additional requirements or complex routing needs.