Activity Feed – Track Real-Time Route Activity

Route4Me’s Activity Feed is a user-friendly and informative analytics and auditing tool. The Activity Feed enables you to assess and audit the performance of your entire team and view all events associated with your routes. Accordingly, you can view logs when routes are planned or modified, when drivers mark destinations as “Arrived” and when they’re detected as arriving at destinations, when notes are added, and many other activities, all in one convenient location. Moreover, events can be filtered by different parameters, so you can effortlessly find any activity among thousands of logged actions at the touch of a button.

To capture as much actionable intelligence as possible, the Activity Feed records actions performed on the Route4Me business route planner software, iPhone Route Planner, and Android Route Planner. You can use the Activity Feed for auditing the performance of your team, generating reports, detecting fraudulent activities, checking the overall health of your business, and much more.

Activity Feed Overview – View Route And Destination Activity Log

To view the Activity Feed of your Route4Me account, go to “Analytics” and then “Activity Feed” from the Navigation Menu. As the Account Owner, you can view the activities of all sub-users associated with the Primary Route4Me Account. All other users can view only their own activities and those of their sub-users. Additionally, learn more about Route4Me’s User Hierarchy.

The Activity Feed shows all activities performed by you and your sub-users in chronological order with corresponding timestamps and user names. Moreover, it also shows which Route4Me platform was used to perform each activity (Business Route Optimizer, iPhone Route Planner, or Android Route Planner).

Filter Activity Feed – Filter Actions By User, Activity Type And Date

For more convenience and efficiency, you can filter all events in your Activity Feed. Specifically, you can filter activities by a particular team member. To do so, input the name of the preferred team member into the “Filter by Member” field or select one of the suggested members from the list.

To filter all events by a particular activity type, click the Arrow Button next to the “Filter by Type” field and select the preferred activity from the dropdown menu. If you select the “Route Destination Status” option, the Activity Feed will display all destination status activities, respectively.

Furthermore, to filter activities by date, click the Arrow Button next to the “Filter by Date” field. Then, select one of the time intervals from the list or filter all activities by a custom date range.

Activity Feed In Detail – Route And Destination Event Types

To open the route associated with a particular event in the Activity Feed, click the event entry, and the corresponding route will automatically open in a new tab on the Route Editor.

The table below provides the list of the events that are recorded and stored in the Route4Me Activity Feed.

Route Editor Activity Feed – View Route And Destination Activity In Route Editor

Additionally, the Activity Feed is also available on your Route Editor. To open the Activity Feed for a particular route, open the route in the Route Editor from the Routes List or the Routes Map. Next, click the Arrow Button to open the Route Info panel and select the “Activity Feed” tab.

In the Route Editor, the Activity Feed shows all actions performed by the assigned user and users above them. The Activity Feed shows which Route4Me platform was used for each activity (Business Route Planning Software, iPhone App, or Android App).

To view which destination on the opened route is associated with a particular event in the Activity Feed, click this event in the Activity Feed. The associated destination will be selected, and its Destination Info panel will open.

Export Activity Data – Export Route And Destination Activity Logs

To export your Activity Feed data, go to “Analytics” and then “Activity Feed” from the Navigation Menu. As the Account Owner, you can view and export the activities of all your sub-users that are associated with the Primary Trusted Route Planner Account. All other users can view and export only their own activities and the activities of their sub-users. Additionally, learn more about Route4Me’s User Types and Team Hierarchy. NOTE: Only the displayed events and actions matching your specified filters will be exported.

Click the “Download CSV” button to export activity data, route events, and destination actions, along with their associated timestamps, usernames, and more.

Specifically, the table below provides a list of items associated with Activity Feed data included in the exported CSV spreadsheet.