Activity Feed – Track Real-Time Route Activity

Route4Me’s Activity Feed is a user-friendly and informative analytics and auditing tool. The Activity Feed enables you to assess and audit the performance of your entire team and view all events associated with your routes. Accordingly, you can view logs when routes are planned or modified, when drivers mark destinations as “Arrived” and when they’re detected as arriving at destinations, when notes are added, and many other activities, all in one convenient location. Moreover, events can be filtered by different parameters, so you can effortlessly find any activity among thousands of logged actions at the touch of a button.

To capture the most actionable intelligence, the Activity Feed records actions performed on the Route4Me business route planner software, iPhone Route Planner, and Android Route Planner. You can use the Activity Feed to audit the performance of your team, generate reports, detect fraudulent activities, check the overall health of your business, and much more.

Activity Feed Overview – View Route And Destination Activity Log

To view the Activity Feed of your Route4Me account, go to “Analytics” and then “Activity Feed” from the Navigation Menu. As the Account Owner, you can view the activities of all sub-users associated with the Primary Route4Me Account. All other users can view only their own activities and those of their sub-users. Additionally, learn more about Route4Me’s User Hierarchy.

To more easily see relevant information, you can resize columns by clicking and dragging the dividers between them left or right.

Open Your Account Activity Feed

The table below provides a list of all events that are recorded and stored in your Route4Me Activity Feed.

The Activity Feed shows all activities performed by you and your sub-users in chronological order with corresponding timestamps and user names. Moreover, it also shows which Route4Me platform was used to perform each activity (Business Route Optimizer, iPhone Route Planner, or Android Route Planner).

Filter Activity Feed – Filter Actions By User, Activity Type And Date

To easily find an activity record that happened on a specific date, you can filter activities by date or date range. To do so, click the Down Arrow next to the “Date Range“. Then, select a preferred date or time interval and click “Apply” to filter your Activity Feed.

Furthermore, you can filter all events in your Activity Feed by the team member associated with the respective action. To do so, click “Filters” and then “Users“. Next, input the name or email of the preferred team member into the “Search Users” field, select the preferred user from the list, and click “OK“.

To filter your event history by a particular activity type, click “Filters” and then “Activity Type“. Select any preferred activities by checking the boxes next to them and click “Apply” to filter your Activity Feed by the selected activity types. For example, if you select the “Destination Status Updated” option, the Activity Feed will display all destination status activities.

Route Editor Activity Feed – View Route And Destination Activity In Route Editor

Additionally, the Activity Feed is also available on your Route Editor. To open the Activity Feed for a particular route, open the route in the Route Editor from the Routes List or the Routes Map. Next, click the Arrow Button to open the Route Info panel and select the “Activity Feed” tab.

In the Route Editor, the Activity Feed shows all actions performed by the assigned user and users above them. The Activity Feed shows which Route4Me platform was used for each activity (Business Route Planning Software, iPhone App, or Android App).

To view which destination on the opened route is associated with a particular event in the Activity Feed, click this event in the Activity Feed. The associated destination will be selected, and its Destination Info panel will open.

Export Activity Data – Export Route And Destination Activity Logs

To export your Activity Feed data, go to “Analytics” and then “Activity Feed” from the Navigation Menu. As the Account Owner, you can view and export your activities and those of all sub-users on your Primary Trusted Route Planner Account. All other users can view and export only their own activities and the activities of their sub-users. Learn more about Route4Me’s User Types and Team Hierarchy. NOTE: Only the displayed events and actions matching your specified filters will be exported.

Click the “Download” button to export activity data, route events, and destination actions, along with their associated timestamps, usernames, route IDs, and more as a CSV spreadsheet.

Specifically, the table below provides a list of items associated with Activity Feed data included in the exported CSV spreadsheet.