Security & Privacy
Security and Privacy
Route4Me does not intend to share customer information from your account with other companies or any third parties. We also do not intend to share any of your routing information or tracking data with other third parties or companies. Below, you can learn about the places where you can store customer information within the Route4Me system.
Please note that this page does not provide legal advice and does not represent Route4Me’s terms of service. Learn more about how Route4Me manages your customer information in Route4Me’s Terms of Service and Privacy Policy.
Customer Information on the Route4Me Web Platform
On the Route4Me Web Platform, you store most of your customers’ information in the Address Book List and Address Book Map. Additionally, you can use customer details when planning routes. For example, you can add such details as address, name, phone number, email, etc. Customer data can also be stored in other interfaces.
NOTE: Route4Me gives you complete freedom to choose what customer information you want to share when using our solutions.
We do our best to protect your information using various security best practices and technologies. For example, we store most of our data in the Google Cloud, use super secure SSO options, and more. We also encourage you to follow general internet security best practices when managing your Route4Me account. For example, you should use a secure internet browser, connect to secure internet sources, not share your password with third parties, etc.
Customer Data on Route4Me’s Route Planner Apps
Additionally, you can use customer information for planning routes on our mobile apps. Route4Me’s Android Route Planner and iOS Route Planner apps are connected to the Route4Me Web Platform. In this way, you can sync customer information from the Web to Mobile apps and vice versa.
Our mobile apps also give you complete control over how you want to share customer information with Route4Me. You can choose what customer data you want to use for planning routes. You can also control customer info sharing using the permissions settings on your smartphone:
If you liked this request for proposal (RFP) post about Route4Me’s data protection and security, check out more Q&As!
Yes, Route4Me is secure enough to protect customer information in your account. At Route4Me, we are strongly committed to protecting the security of your information and your right to privacy. Therefore, we are using the latest technologies and internet best practices to protect your customer information, tracking data, route details, and any other information associated with your account.
Please note that this post doesn’t provide any legal advice. For more information about how Route4Me manages your information, please read our Route4Me Terms of Service and Privacy Policy.
Route4Me Web Platform Customer Information Security
Route4Me’s Web Platform features numerous cutting-edge technologies and best practices that protect customer information in your account.
For example, Route4Me supports such types of secure log-in as Google SSO, Apple ID Authentication, LinkedIn Authentication, GitHub Authentication, and others.
Additionally, for the most reliable data transfer, Route4Me uses a secure HTTPS enterprise-grade encryption key for encrypting all the data transmitted between our web servers and the client-side.
For more information about the security on our Web Platform, read the Route4Me IT Administrator’s Guide. In our IT guide, you can learn about user access, client configurations, transport-level security, etc.
Route4Me’s Mobile Apps Security
Route4Me’s Android Route Planner and iOS Route Planner apps also provide a high level of information security. Both apps are hosted on the most secure platforms in the world. Our mobile apps also support secure log-in options, data encryption, and other security best practices.
At the same time, we encourage you to follow the best internet security practices. Such practices include not sharing your password, using secure internet sources, using a secure web browser, etc.
Make sure that your download Route4Me’s mobile apps only from the respective official platforms:
- Download the Route4Me Android Route Planner from Google Play
- Download the Route4Me iOS Route Planner from the Apple App Store
If you liked this request for proposal (RFP) post about how Route4Me is protecting the security of your information, check out more Q&As!
Yes, Route4Me adheres to the service level agreement (SLA), always trying to provide the best possible route planning and optimization experience to our customers.
If you liked this request for proposal (RFP) post about Route4Me’s service level agreement, check out more Q&As!
Please note that this page does not provide any legal advice and does not represent Route4Me’s terms of service. Learn more about Route4Me’s Terms of Service and Privacy Policy.
