Manage your Orders on an iPad
Table of Contents
Route4Me’s iPad multi stop route planner app has order processing features that allow you to optimize your order management and order fulfillment processes. Thanks to the route planner’s order processing capabilities, you can edit existing customer orders on your Route4me account as well as delete them or manage them locally in planned multi stop routes.
Editing Orders on your iPad
You can edit your orders on the Route4Me iPad route planner app with order processing features, which allows you to add important delivery information and keep customer orders updated. To edit an order, first, go to More from the navigation menu at the bottom of the screen.
NOTE: Any changes that you make to an order on your iPad route planner app will be saved on your Route4Me account and applied accordingly on other devices that have access to your account.
To edit an order, first, open your Orders List by going to Orders from the navigation menu at the bottom of the screen.
In your Orders List, tap on the order that you want to edit.
Tap Edit in the top right corner of the Edit Order screen.
Edit the order by adding new or replacing out-of-date information. You can edit customer details, reschedule the order for another date and time, add or edit service time of the order and change the time zone.
Scroll down to the Order Status section to set or change progressive stages of the order.
By default, Route4Me provides five main progressive stages. To change or update a status of an order, select and\or deselect the following:
- Pending: indicates that the order is compiled and ready for validation. By default, all new orders are created with the Pending status;
- Validated: indicates that an order has been checked, validated, and approved to be dispatched;
- Accepted: indicates that the order has been accepted by a driver or delivery service and ready to be delivered;
- Started: indicates that the order is the process of being delivered to a destination point;
- Completed: indicates that the order has been successfully delivered to its destination.
NOTE: Route4Me’s progressive stages are set manually and can be redefined situationally as the user sees fit and applied accordingly.
Once you have finished editing the order, tap Done in the top right corner of the screen to apply the changes.
Deleting Orders from your Route4Me account on an iPad
To delete an order, first, go to your Orders List and locate the order that you want to delete.
Then, swipe right to left across the order until a red Delete button appears at the right. Tap the Delete button.
The order will be deleted from your Orders List.
NOTE: When you delete orders from any device (phone, tablet or computer) these orders will be permanently deleted from your Route4Me account.
Removing Orders from Routes on your iPhone
To remove an order from a route, open your Routes List and select the route from which you want to remove an order as an address or a destination.
In the Destinations screen, locate the order that you want to remove from the route and tap on it to open its settings menu.
Select Delete in the pop-up settings menu.
When prompted to confirm whether you want to delete the address from the route, tap Yes.
NOTE: Removing orders from a route does not delete these orders from your Route4Me account but removes them from a route only.