Assign Statuses to Orders Using the iPhone Route Planner
Route4Me’s iPhone Route Planner is designed to make your routing operations and transactions as fast and flexible as possible, allowing you to effortlessly plan, optimize, and navigate routes of any complexity on the go. Route4Me’s software is compatible with such e-commerce platforms as Shopify, Magento, WooCommerce, bigCommerce, osCommerce, Squarespace, Volusion and other resources that are widely used by many businesses for supporting their e-commerce sites (learn more). To make your order handling more efficient and reliable, Route4Me’s iPhone app enables you and your team to assign one or multiple dispatch statuses to your orders with just a touch of a button. Moreover, with Route4Me’s near real-time data synchronization, the statuses that are assigned to orders using Route4Me’s iOS and Android mobile apps can be automatically synchronized with the Route4Me Web Platform and vice versa.
To view, change and/or assign statuses to your orders, first, go to “More” from the navigation menu and then go to “Orders” to open the list of all orders associated with your Route4Me account. Next, select to open the order to which you want to assign one or multiple statuses.
After that, tap on the “Edit” button in the top right corner of the screen and then scroll to the “Order Status” section. In the “Order Status” section, you can view the current status of the order, as well as use the corresponding toggles to assign one or multiple statuses to this order:
Pending: Indicates that the order is compiled and ready for validation. By default, all new orders are created with the “Pending” status;
Validated: Indicates that the order has been checked, validated and approved to be dispatched;
Accepted: Indicates that the order has been accepted by a driver or field employee and ready to be delivered to its destination;
Started: Indicates that the order is in the process of being delivered to its destination;
Completed: Indicates that the order has been successfully delivered to its destination.
NOTE: You can interpret the description of each order status in your own way based on your particular business needs or unique business model. To learn more about setting up customer notifications for different order dispatch stages, visit this page.
To save and apply all changes, tap on the “Done” button in the top right corner of the screen.
Route4Me provides near real-time data synchronization across all associated computer and mobile devices so that whenever you change the status of a particular order using Route4Me’s iOS and Android mobile apps, all changes can be automatically synchronized with your Route4Me account and instantly become available on the Route4Me Web Platform and vice versa. To see if your current subscription plan includes access to the Route4Me Web Platform, please visit this page.