Real-Time Alerts and Push Notifications – Android Mobile App

After you dispatch routes, you want to be up to date with the route progress, get notified about route changes, etc. Therefore, Route4Me’s real-time route change notifications automatically let you and your team members know about the essential activities and changes on any of the routes.

First, dispatch the preferred routes to users from the Web Platform to the Android Route Planner app. After that, when drivers make changes to routes using the Android or iOS Mobile Route Planning apps, the respective route edits get automatically updated on the Web Platform in real-time. Furthermore, Route4Me’s Real-Time Alerts are available across all connected devices. Further, you can learn more about route updates notifications on the iOS Route Planner.

Additionally, you can learn how to disable route change notifications for your account using the advanced account configuration editor.



Dispatch Route from Web Platform to Android Route Planner App

In detail, Route4Me shows route change notifications triggered by the activities executed on the routes assigned to you and your sub-users. Furthermore, the notifications triggered from the Android Route Planner app are displayed on the Web Platform in real-time. In this way, you can dispatch routes to sub-users from the Web Platform and then receive real-time notifications when they progress on their routes using the Android Route Planner app.

Thus, to dispatch a route to a sub-user (i.e., Driver), you need to assign the respective user to the preferred route. Accordingly, to dispatch a planned route from the Web Route Editor, go to “Edit” from the toolbar, select “Assign User” from the menu, and then choose the preferred user. Additionally, to dispatch a single or multiple routes from the Routes Map or Routes List, check the box(es) to select one or multiple routes, go to “Edit” from the toolbar at the top. Next, choose “Assign User” from the menu and then choose the preferred user. Also, you can learn more about Route4Me’s Team Hierarchy by User Type and respective user account-level permissions and route visibility.

Dispatch routes from the Web Platform to the Android Route Planner app.


Route Change Notifications – Android Mobile Route Planner to Web Platform

To sum up, the activities users execute on the Android Route Planner app can automatically trigger and send the respective notifications to the Web Platform. Accordingly, below you can see an example of how a route destination is marked as Arrived and Done on the Android Route Planner, and the respective notifications are automatically shown on the Web Platform in real-time. For example, Drivers or other field members can record the progress on their routes. Consequently, Dispatchers or Managers can check the progress on the Web Platform.

Real-time route change notifications and alerts between Mobile Route Planner App and Web Platform.


Supported Route Change Notifications

Below, you can find the list of the route change notifications supported on Route4Me’s Web Platform.

Real-Time Alert TriggerSupported On Web Platform
Route Optimized
Route Sequence Changed
New Address Added
Address Removed
Address Updated
Route Re-Optimized
Note Added / Uploaded
Note Removed
Marked as Visited or Arrived
Marked as Departed or Done
Out-of-Sequence Check-In (Deviation)
Speed Limit ExceededPending
Geofence Triggered
Address Moved to Another Route
Route User Re-Assigned
Custom Data Added to Address
New Member Added
Existing Member Modified
Route Removed
New Territory Added
Territory Updated
Territory Removed
Driver Arrived Early
Driver Arrived Late
Geofence Entered
Geofence Departed



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About Route4Me

Route4Me has over 40,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.