Attach Video Recordings to Stops – iPhone Route Planner App

Route4Me’s iPhone Route Planner is designed to make your routing operations and transactions as fast and flexible as possible, allowing you to effortlessly plan, optimize, and navigate routes of any complexity on the go. Route4Me also enables you to build a well-structured and easily-manageable network of users with different roles and account-level permissions (learn more). To make sure that you are always on the same page with your team and your customers, Route4Me allows you to capture and attach videos to your notes as proof of delivery (POD) or proof of service (POS). Recording a video is much more time-efficient and informative than making regular text notes or even attaching photos. For example, what could take half an hour to describe in text, can easily fit into a 20-second video. That being said, some things can’t be properly described in the text or photos (i.e., the behaviour of moving objects, sounds, etc.). For instance, your remote team members can record how they are performing certain services, attach a video of how their vehicle or special equipment is behaving, film valuable presented information or instructions that can be shared with the team, record work accidents, and much more. Thus, depending on the particular needs of your business or unique business model, being able to attach videos to route stops can help you to significantly increase the security of your routing operations, improve team communication, and minimize legal risks. All videos that are captured and uploaded using Route4Me’s iOS app are securely stored on Route4Me’s remote servers and cannot be deleted or altered by other users. To learn more about how proof of delivery can be useful for your business, visit this page.

Videos can be attached to route stops with notes. Thus, to attach the video recorded on your iPhone to a particular route stop, first, open the corresponding route. To do so, go to “Routes” from the navigation menu and then select the preferred route.

After that, tap on the note icon next to the stop to which you want to attach a video and then tap on the “Add a Note” button.

Next, fill out the contents of the note → select the note’s status → tap on the camera icon to launch the camera app on your iPhone (make sure that your Route4Me iPhone app has the permission to use your camera) → switch to the video mode accordingly.

After that, record the preferred video using the camera app on your iPhone and then tap on the “Use Video” button to add the captured video recording to the note.

Once the video is added to the note, it is displayed at the bottom of the note’s screen. After filling out the note’s details and attaching the preferred video (max 200 MB per video), tap on the “Done” button in the top right corner of the screen to save the note with the attached video. NOTE: You can attach one video per note. If you need to capture multiple videos for one route stop, you can add multiple notes.

To view the note with the attached video, tap on the note icon next to the corresponding route stop and then tap on the note that you want to check to open its details. NOTE: For security purposes, notes and notes’ contents (i.e., videos, images, signatures, etc.) cannot be deleted or altered in any way by other users. All captured and uploaded videos are securely stored on Route4Me’s remote servers.

Notes with captured and uploaded videos can also be viewed from the Route4Me Web Platform. To do so, once the video is attached to the note and the note is added to a particular route stop, open the corresponding route stop on the Route4Me Web Platform and scroll to the “Notes” section. Videos attached to notes using the Route4Me iPhone app are saved as MOV files. To view or download the attached video from the corresponding note, click on the “View MOV” button accordingly.