Time Windows – Available Hours Route Optimization Constraint And Business Rule

Enterprise businesses operate within specific delivery windows, pickup windows, service windows, and working hours. Arriving too early or late at customer locations can result in expensive waiting times, driver idling, additional trips, missed deliveries and pickups, etc. Therefore, when optimizing multi-stop routes, you want to visit customers only within their working hours. Route4Me’s best route management software automatically accounts for your Time Windows and other business rules to output the best number of optimized routes. This way, you can avoid arriving outside working hours, minimize waiting time between destinations, avoid missed deliveries and pickups, visit more addresses in fewer routes, save time, and make more money.

Route4Me Customer Time Windows last mile route optimization constraint. Optimize last mile routes with customer working hours.

 

 

Time Windows Route Spreadsheet Formatting

To optimize last mile routes with addresses that have Time Windows, add the “Time Window Start” and “Time Window End” columns to your route spreadsheet, and then populate these columns with the preferred times. Accordingly, your addresses with added Time Windows will be visited only within the timeframe between the Time Window Start and Time Window End. Additionally, you can learn more about Route4Me’s Spreadsheets Formatting Requirements.

Furthermore, businesses may have restocking hours, lunch breaks, and other times that split up their workday. Accordingly, you need to ensure drivers don’t arrive when customers are unavailable. To do so, you can add two Time Windows to account for these breaks. Add the “Time Window Start 2” and “Time Window End 2” columns in addition to the “Time Window Start” and “Time Window End” columns to include two sets of Time Windows in your spreadsheet. Accordingly, addresses with two Time Windows will be visited only within the respective timeframes and will not be visited outside them.

Format spreadsheet with addresses and customer working hours for Time Windows route planning and optimization.

You can learn more about data formatting in address import spreadsheets for route planning with Time Windows in the table below. Furthermore, click the button below to download Route4Me’s Time Windows Route Spreadsheet Template where you can easily add your destination details and Time Windows for route planning.

Download Time Windows Spreadsheet Template

ColumnDescription
Time Window StartTime when the First Time Window Opens: “Day 0,” + “Military Time or Regular Time” (i.e., Day 0, 9:00 AM).
Time Window EndTime when the First Time Window Closes: “Day 0,” + “Military Time or Regular Time” (i.e., Day 0, 3:00 PM).
Time Window Start 2Time when the Second Time Window Opens: “Day 0,” + “Military Time or Regular Time” (i.e., Day 0, 4:00 PM).
Time Window End 2Time when the Second Time Window Closes: “Day 0,” + “Military Time or Regular Time” (i.e., Day 0, 9:00 PM).
Service TimeThis column is optional. You can add Service Times to your addresses for more accurate Time Windows route optimization and more realistic ETAs. NOTE: When adding Service Times, ensure they are no longer than the Time Windows of the respective addresses.

 

Optimize Last Mile Routes with Customer Time Windows

To optimize last mile routing with Customer Time Windows, you can upload a spreadsheet from your device or import address spreadsheet from cloud storage. To do so, go to “Plan New Route” from the Navigation Menu and select the preferred option:

Upload or import a spreadsheet with customer Time Windows, route addresses, and other route data.

 

Time Windows route optimization works only with the Multiple Drivers route optimization type, so the system can output more than one route based on the specified Time Windows and other optimization constraints. Next, go to the “Optimization” tab and select the “Multiple Drivers” route optimization type.

After that, you can specify your routes’ preferred Route Start Time in the “Schedule” tab. Equally important, make sure that the Route Start Time is not much earlier than the first Time Window to avoid long Wait Times between both.

Furthermore, you can add additional route optimization constraints, such as Max Route Distance, Max Route Duration, Max Weight, Max Pieces, Max Volume, Max Revenue, Max Destinations, and more.

Multiple Drivers Route optimization plans the most optimal number of routes based on Customer Time Windows.

 

Then, upload your spreadsheet file, and your best route planner will automatically verify and validate addresses, Time Windows, and any other columns in your spreadsheet. Accordingly, ensure that each column’s header (column name) corresponds to the data in this column. Additionally, you can manually match column names to the right data columns in case specific column names don’t match the contained data. After verifying your spreadsheet, complete the following steps to finish optimizing your routes.

Verify route addresses and customer Time Windows in the uploaded spreadsheet.

 

Manage Route Destination Time Windows On Optimized Routes

Route4Me optimizes the best number of routes accounting for your specified Time Windows and other optimization constraints. Accordingly, the enterprise route optimization software can output one or multiple routes with your imported addresses. When multiple routes are optimized, they are automatically opened on the Route4Me Routes Map.

Once your routes are optimized, you can check and edit the Time Windows of any destination. To check destination details and Time Windows, simply click the destination in the timeline. To edit details and Time Windows, right-click the destination in the timeline and then select “Modify Destination” from the menu.

Route4Me’s fastest route optimizer engine sequences addresses with Time Windows in the most optimal order to minimize Time Window conflicts and Wait Time (the time a driver has to wait before the start of a Time Window). In the Route Summary Table with aggregated route metrics, you can enable and check the total Wait Time on all displayed routes. To do so, click the Gear Icon in the bottom left corner of the map, go to the “Time” tab and check the “Wait Time” box.

Optimized last mile routes with Customer Time Windows and minimized wait time between route stops.

 

Driver Wait Time Between Route Destinations With Time Windows

Depending on the Time Windows of your addresses, it can be mathematically impossible to entirely eliminate Wait Time. For example, if some Time Windows start significantly later than others, are too short, etc. Accordingly, the assigned driver might have to wait until the Time Windows on specific route destinations start to visit and service them.

Destinations with Wait Time are displayed with the wait duration in the timeline. Accordingly, the time displayed on a route destination shows how much time the assigned driver has to wait before they can visit and service the destination. Additionally, you can see the total Wait Time of all addresses on selected routes in the Route Summary Table.

Optimized last mile routes with wait time between route stops due to the differences in customers' Time Windows.

 

Furthermore, you can view Time Windows on individual routes using the Route Editor. To do so, open the route, click the preferred destination, and then scroll to the “Time Windows” section. Accordingly, destinations can have one or two Time Windows. NOTE: Time Windows can’t be edited after the route is planned. To edit Time Windows, you need to edit them in your spreadsheet and plan a new route.

Similarly, you can see the total Wait Time of the opened route in its Summary Table. To do so, click the Gear Icon in the bottom left corner of the map, go to the “Time” tab, and check the “Wait Time” box. Additionally, any route destination with Time Window data will have a Time Window Icon in the Destinations List of the Route Editor.

Time Windows details in the last mile route stop manifest in the Route4Me Route Editor tool.

 

Time Windows On Routes Dispatched To Driver Mobile Apps

Moreover, Route4Me enables you to dispatch optimized routes to drivers‘ Route4Me Android Route Optimization App and iOS Route Optimization App. Once a route is dispatched, the assigned driver can open routes on mobile driver app. Furthermore, the driver can check the Time Windows at any destination on the dispatched route. To do so, tap the preferred destination and tap the Information Icon. This way, drivers know when businesses at each destination open and close.

Open Customer Time Windows on dispatched drivers routes on Route4Me's mobile driver apps.

 

 

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Route4Me has over 40,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.