Data Retention And Data Pruning – Storing And Removing Account Data
Route4Me implements data retention policies to meet various business requirements, keeping data for predefined periods before it is eligible for pruning. On your Data Retention page, you can see the types of data stored in your account – such as Orders, Route Data, and Addresses – and track how much of each data type is stored over time. Learn more in this guide.
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Access Data Retention Page – Track Stored Data And Data Removal
To access the Data Retention page, go to “Settings” > “Organization Settings” from the Navigation Menu, then click the “Data Retention” tab.
Here, you’ll see an overview of the types of data in your account and how much of each has been stored over time. The page also shows which data may soon reach your pre-defined pruning window, becoming eligible for automatic removal.
View Data Created Over Time – Data Retention And Pruning Overview
All stored data is organized by “Data Type” and time period.
The time period columns show how many entries of each data type were created in specific intervals – the last 30 days, 31–60 days, and so on. This helps you track your data over time and see when it will reach your preset pruning window.
For example, if the “Address” row shows 100 under “Last 30 Days“, it means 100 addresses were added during that period. These entries will remain in your account until they reach the pruning window and become eligible for automatic removal.
See the table below for a complete overview of all data types on this page.
| Data Type | Description |
|---|---|
| Address | Specific locations added to your Address Book for routing purposes. |
| Note | The number of instances in which you collected proof of delivery or proof of service (via signature, image, or other means) or other documentation related to route activity. |
| Notification | The number of automated messages sent to inform Users about visit updates, alerts, or specific events. |
| Optimization | The number of routes you optimized. |
| Order | The number of tasks, such as delivery or service stops, you created in your Route4Me account. |
| Route | The number of planned paths or destination sequences used for navigation, transportation, or delivery purposes you added to your account. |
| Route Data | The number of instances in which you attached additional details or data to Drivers and Users, customer orders, addresses, or other items. |
| Total Upload Bytes | The total amount of data, measured in bytes, that was uploaded to your Route4Me account. |
| Upload | The amount of data or files uploaded from a local device to your Route4Me account. |
Extend Your Data Retention Period – Prevent Automatic Data Pruning
By default, Route4Me retains data for the period set when your account was created. Once this period ends, eligible data may be automatically deleted. To extend the retention period for specific data, contact Route4Me’s Customer Support.
Data Storage For Seasonal Businesses – Protect Data From Deletion In Off-Seasons
For seasonal businesses, Route4Me lets you manage your subscription and data storage flexibly. You can pause your subscription during the off-season instead of canceling, keeping your data and access to important records.
Contact Route4Me’s Customer Support for more information.
Visit Route4Me's Marketplace to Check out Associated Modules:
- Operations
Custom Data Add-On
- Operations
Advanced Team Management Add-On
