Marking Route Stops/Addresses as Visited and Departed on Android Devices

Marking stops as “Visited” and “Departed” allows you to properly track the progress of your routes and make sure that your customers are visited and serviced on time as planned. Marking stops as “Visited” indicates that the team member has arrived at the customer’s location and is in the process of servicing the customer. Marking stops as “Departed” indicates that the customer has been serviced and the team member has left the customer’s location. In addition to marking stops as “Visited” and “Departed” manually, you can also use geofences that automatically detect when your team members enter or depart the geofences set around customers’ locations so that you can easily spot any deviations from the original plan (learn more).

 

To mark the stops on a particular route as “Visited” and “Departed” and track their status, first, open the corresponding route that contains these stops. To do so, go to “My Routes” from the navigation menu, tap on the route that you want to open and then select “Open Route” from the “Choose Action” menu.

Marking Addresses as Visited and Departed on Android Devices

 

To mark a particular route stop as “Visited,” tap on the stop’s “Visited” icon. After marking the stop as “Visited,” this stop can be marked as “Departed.” To mark the corresponding route stop as “Departed,” tap on the stop’s “Departed” icon accordingly.

Marking Addresses as Visited and Departed on Android Devices

 

Once the stop is marked both as “Visited” and “Departed,” this stop becomes grayed out on the “Stops” screen of the corresponding route.

Marking Addresses as Visited and Departed on Android Devices

 

To mark a particular route stop as “Visited” and “Departed” from the map, first, tap on the map icon in the top right corner of the “Stops” screen of the opened route to open this route on the map. After that, tap on the stop that you want to mark as “Visited” and “Departed” to open it.

Marking Addresses as Visited and Departed on Android Devices

 

Next, to mark the opened route stop as “Visited,” tap on the “Visited” icon. After the stop is marked as “Visited,” this stop can be marked as “Departed.” To mark the corresponding route stop as “Departed,” tap on the “Departed” icon accordingly. Once the stop is marked both as “Visited” and “Departed,” this stop turns from green to yellow on the map.

Marking Addresses as Visited and Departed on Android Devices

 

 

You can also view the visitation status of the stop, as well as all its available information on the stop’s “Stop Info” screen. To do so, first, tap on the stop that you want to check and then select “Stop Info” from the “Choose Action” menu. After that, in the “Address Visit Details” section, you can check whether the opened stop has been marked as “Visited” and “Departed.”

Marking Addresses as Visited and Departed on Android Devices

 

Alternatively, you can mark stops as “Visited” and “Departed,” as well as track their status from the “Agenda” screen. To do so, first, go to “Agenda” from the navigation menu and then use the corresponding boxes to mark the preferred stops as “Visited” and “Departed” accordingly.

Marking Addresses as Visited and Departed on Android Devices

 

Route4Me provides near real-time data synchronization across all associated computer and mobile devices. Thus, whenever a stop is marked as “Visited” and “Departed” from the Route4Me iOS and Android mobile apps, all changes become instantly available on the Route4Me Web Platform and vice versa. The “Unsynced” and “Synced” icons on each stop of your routes allow you to check whether the stops that were marked as “Visited” and “Departed” are synchronized with the servers and available on all associated computer and mobile devices accordingly (learn more).

Marking Addresses as Visited and Departed on Android Devices

 

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