Call Customers from Orders – Android Route Planner

Route4Me’s Android app is designed to make your routing operations as fast and flexible as possible, focusing on the efficiency of your transactions. Whenever your drivers are out in the field or dispatchers are back at the office, both can make direct outbound calls to the prospects associated with particular orders right from the Route4Me Android Route Planner app. Making direct calls to orders’ contacts enables you and your team to save a significant amount of time by eliminating the need to manually locate, dial, and call customers on routes. Moreover, Route4Me’s real-time data synchronization helps to ensure that managers and delivery drivers, field sales reps, field service technicians, and other employees out in the field are always on the same page and have access to the same updated and accurate customers’ contact information.

 

To make an outbound call to a prospect associated with a particular order, first, go to Orders from the navigation menu.

Making Calls to Your Orders on and Android Device

 

The orders that contain a valid phone number, have a phone icon next to them. The orders that do not contain a valid phone number are displayed without the corresponding icon. To make an outbound call to a prospect associated with a particular order, tap on the phone icon next to it.

Making Calls to Your Orders on and Android Device

 

Alternatively, you can open a particular order to view its information and make an outbound call from its Order Info screen. To do so, first, open the order that you want to call.

Making Calls to Your Orders on and Android Device

 

Next, tap on the phone number displayed in the Phone section of the opened order and then proceed to make the call.

Making Calls to Your Orders on and Android Device

 

To learn more about generating and managing orders on your Android device, visit this page. Please NOTE that Route4Me’s Android Route Planner app only dials the phone numbers attached to the corresponding orders. All calls made from the Route4Me Android app are charged by your mobile network provider as regular calls.

 

 

Was this article helpful?
Still can't find what you're looking for? Contact us
Route4Me

About Route4Me

Route4Me has over 34,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.

Leave a Reply

Your email address will not be published. Required fields are marked *