iOS Offline Mode – Use the iPhone App Without Internet
While out in the field, your drivers and field employees may need to travel out of the city, operate in poor weather conditions, provide services to clients who are located in underground facilities, drive through long tunnels, and go to other places where the internet connection might be poor or absent at all. Since having 100% signal strength even in major cities at all times is unrealistic, Route4Me’s iPhone Route Planner can work completely offline, allowing you and your field team members to capture customers’ signatures, attach notes to stops, save images, mark stops as Visited and Departed, make video recordings, and more. Once the connection is restored, the app will automatically synchronize all saved data with your Route4Me account and instantly make it accessible across all associated computer and mobile devices. You can also view all pending data items and synchronize them manually if needed. Moreover, after loading a particular route on your iOS device and opening it in the preferred third-party navigation app (such as Apple Maps, Google Maps, Waze, HERE WeGo, etc.), you can continue using and navigating this route without having to be online all the time.
The Unsynced and Synced icons on each stop of your routes allow you to check whether the data added to a particular stop is 100% synchronized with your Route4Me account and available on all associated computer and mobile devices. Thus, when you mark stops as Visited and Departed, add notes, etc., the Synced icon next to each route stop indicates that all attached data or performed actions are saved in the cloud and synced with your Route4Me account accordingly.
When your device has no internet connection, the data that is added to stops is stored locally on your device and the Unsynced icons next to the corresponding route stops indicate so accordingly.
Route4Me provides near real-time data synchronization so that all the pending data that is stored locally on your device when you are offline is automatically synchronized with your Route4Me account when you are back online. Once your internet connection is restored, and the pending data is synchronized with your Route4Me account, all the Unsynced icons will automatically switch to Synced, indicating that all your pending data has been successfully synchronized with your Route4Me account.
When you are offline, you can check what data and actions are recorded and stored locally on your device until your internet connection is restored and all the pending data is automatically synchronized with your account. Alternatively, you can manually push the synchronization of the collected pending data. To do so, first, go to More from the navigation menu at the bottom of the screen and then go to Pending Data accordingly.
After that, make sure that your device is connected to the internet and then tap on the Synchronize button accordingly.
Route4Me’s iOS Route Planner allows you to perform the following actions while your iOS device is offline:
- View the details of a preloaded route and open it on the map;
- Use third-party voice-guided navigation applications;
- Mark stops as Visited and Departed;
- Add notes with attached files;
- Send messages through the Activity Feed.