Route4Me White Labeling and Account Customization Guide

Route4Me is an international route planning, route optimization, fleet management platform that helps companies around the world to increase their profits and save time. Route4Me offers effective and in-demand white-labeling solutions that can be used by company partners and resellers for rebranding and eventually reselling Route4Me’s route optimization services to end customers. Route4Me’s white labeling features grant provider-level access to a large distribution network of partners and resellers who are effectively and effortlessly expanding their product and service lines, without producing their own goods from scratch. Route4Me also focuses on anonymity and security, as consumers who buy the end product are not aware that it was originally produced by another company.

The table below provides the list of white labeling variables/commands that can be used by partners and resellers for their business purposes. For more convenience, you can use the Global Whitelabel Mode that simultaneously enables multiple white-labeling commands. To activate the Global Whitelabel Mode, set the whitelabel_mode_enabled command to true in the Advanced Configuration Editor.

NOTE: To obtain and activate particular white-labeling features, consult with your Routing Expert or submit a request to our Customer Success Department. To enable or disable white-labeling commands, use the Advanced Configuration Editor.

User Interface Changes with Enabled/Disabled White Labeling Commands

Below you can view how each white labeling command influences the platform’s user interface when enabled or disabled. To enable or disable particular white-labeling commands, use the Advanced Configuration Editor.

Enable Distance Optimization Option

The enable_distance_optimization_option command shows the Distance tab when planning routes. The Distance tab allows to use the following optimizations: Drive Time Optimization, Straight Line Optimization, and Big City Optimization.

When the enable_distance_optimization_option command is disabled, the Distance tab is not visible when planning routes.

Hide Avoidance Zones

The hide_avoidance_zones command allows hiding the Avoidance Zones tab when planning routes.

When the hide_avoidance_zones command is enabled, the Avoidance Zones tab is hidden when planning routes.

Disable Route Native Context Menu

The disable_route_native_context_menu command allows disabling the native context window in the Routes List so that users cannot open new browser tabs and view Route4Me-related content.

When the disable_route_native_context_menu command is enabled, users cannot right-click on any route to open its native context window.

Disable Links Context Menu

The disable_links_context_menu command allows disabling opening the native context windows in multiple Route4Me user interfaces (Routes List, Routes Map, Route Editor, Address Book List, Address Book Map, and Orders).

Open Route Button for Routes List

The open_route_button_for_routes_list command allows to add the Open Route buttons to all routes in the Routes List. This command also disables opening the native context windows for all routes in the Routes List so that users cannot open new browser tabs and view Route4Me-related content.

When the open_route_button_for_routes_list command is disabled, users can open the native context windows for all routes in the Routes List and the Open Route buttons are not displayed.

Disable Scans Upload

The disable_scans_upload command allows disabling the scan uploading feature (Upload Scan(s)) that is used for creating routes.

When the disable_scans_upload command is enabled, the Upload Scan(s) option is hidden when planning routes.

Hide Upselling in Route Parameters Dialog

The hide_upselling_in_route_parameters_dialog command allows to hide Route4Me-branded upsell/upgrade links and content from the platform’s user interface.

When the hide_upselling_in_route_parameters_dialog command is enabled, all Route4Me-branded upsell/upgrade links and content are hidden from the platform’s user interface.

Hide Members Emails

The hide_members_emails command allows hiding all email addresses of the members that are assigned to the corresponding routes in the Routes List.

When the hide_members_emails command is enabled, members’ names are displayed (in the Routes List) instead of the email addresses of the corresponding members.

Append Assignee to the Route Name in Routes List

The append_assignee_to_the_route_name_in_routes_list command allows to append or hide the names of the members that are assigned to the corresponding routes in the Routes List.

When the hide_members_emails command is enabled, instead of emails, the names of the assigned members are displayed next to the corresponding routes in the Routes List.

The append_assignee_to_the_route_name_in_routes_list command helps to hide or display the names of the members assigned to the corresponding routes.

Enable Telematics Pop-Up Overlay

The enable_telematics_popup_overlay command allows enabling Route4Me-branded telematics popups in all user interfaces of the platform.

Hide Help Menu

The hide_help_menu command allows hiding the Route4Me-branded help menu with all its content from all user interfaces of the platform.

When the hide_help_menu command is enabled, the Help menu is hidden from all toolbars in all interfaces of the platform.

Assign Drivers Only

The assign_drivers_only command allows restricting assigning all user types to routes except for the Driver user type.

When the assign_drivers_only command is enabled, only the Driver user type members can be assigned to routes.

Hide Sharing in Route Parameters Dialog

The hide_sharing_in_route_parameters_dialog command allows disabling route sharing when planning routes.

When the hide_sharing_in_route_parameters_dialog command is enabled, the Sharing tab is hidden when planning routes.

Hide Users Management Link in Route Parameters Dialog

The hide_users_management_link_in_route_parameters_dialog command allows to hide users management links (Manage Users option) when planning routes.

When the hide_users_management_link_in_route_parameters_dialog command is enabled, the Manage Users option is hidden when planning routes.

Hide Vehicles Management Link in Route Parameters Dialog

The hide_vehicles_management_link_in_route_parameters_dialog command allows to hide vehicle management links (Add New Vehicle option) when planning routes.

When the hide_vehicles_management_link_in_route_parameters_dialog command is enabled, the Add New Vehicle option is hidden when planning routes.

Hide COVID 19 Warning

Since the start of the 2020 coronavirus outbreak, Route4Me has been offering unlimited trials to federal government agencies, state government agencies, city government agencies, municipalities and villages, and food banks. For white labeling purposes, all COVID-19 related UI elements can be hidden from the Route4Me website. When the hide_covid19_warning configuration is enabled (set to Yes or 1), it hides the Pandemic Subscription Alert pop-up window on the Order Tracking Customer Portal.