Grab And Go – Scan Order Barcodes To Plan Customer Order Routes

Route4Me’s Mobile Order Routing app for iPhone and Android provides seamless continuity throughout the entire route planning and optimization process, as well as mobile route navigation and completion. The Android Order Route Planner and iPhone Order Routing app enable drivers with the corresponding User Permissions to scan order barcode labels to add orders as destinations to a route and then plan and optimize order routes. In this guide, you can learn about Route4Me’s Grab & Go functionality. Specifically, how to use the in-app label scanner or connected Bluetooth barcode scanner to scan labels on orders to add route addresses, optimize routes with orders, navigate and complete customer order routes, and more.

Grab And Go User Permissions – Enable Scanning Labels To Plan Order Routes

When the Grab & Go feature for scanning labels and barcodes to plan routes is enabled on your Route4Me account, you can adjust the associated User Permissions settings when you create a new user or edit an existing user. Specifically, whether the user can scan order barcodes to plan routes, make changes to routes, addresses, orders, users, and work assigned to them, or only travel routes.

To do so, go to “Team” and “Users” from the Navigation Menu. Then, click the “Create Users” button or click the Three-dot Icon and select “Edit” from the menu. Next, click the “Permissions” tab and click “Travel and Plan Routes with Orders” to allow the respective users to scan barcodes to plan routes if the Grab & Go feature is enabled on your account. To enable the Grab & Go feature, contact Route4Me Support.

Scan Order Barcodes, Add Order Addresses And Plan Delivery Routes

To plan routes by scanning order barcodes, go to “Routes” from the App Navigation Menu and tap the “Plan New Route” button. Next, the app will automatically open the depot address of the user’s associated Optimization Profile on the map. After that, tap the “Add Stops” button to launch the barcode scanner and start loading orders and adding destinations to the route.

Next, scan barcodes on the orders to be loaded and added to the route. You can continuously scan multiple order barcodes without closing the barcode scanner. As you scan and add each order, the app shows the address where the order needs to be delivered. Accordingly, Route4Me automatically adds the address from each scanned order as a destination on the route.

Additionally, the app assigns a a unique serial number Package ID to each order in the same sequence in which the order was scanned. After scanning all required order labels, tap the “Go to Route” button.

After scanning all required orders and adding the respective order addresses, you can check them on the map and the route destinations screen. Accordingly, each scanned and loaded order must have the “Loaded” status and the respective Package ID number. When using the Grab & Go feature to plan driver routes, orders are automatically marked as loaded when their associated barcodes are scanned.

Next, tap and hold the “Hold to Plan Route” button to optimize the route. Accordingly, Route4Me will use the corresponding Optimization Profile and automatically sequence all added order addresses for the most optimal visitation sequence.

Start And Navigate Routes To Deliver And Unload Orders

Next, start the route by tapping and holding the “Hold to Start Route” button. Additionally, once you start the route, the route’s start time and date are automatically updated to the current time and date.

After starting the route, navigate to the route destination from your current location. To do so, tap the “Navigate” button next to a destination. Then, select the preferred navigation app, or Route4Me will automatically launch your default navigation app. Accordingly, you can navigate the route using Route4Me’s In-App Voice-Guided Navigation. Additionally, you can navigate optimized routes with Google Maps route planner, Apple Maps route planner, CoPilot, Waze, and other navigation apps.

Unload Orders, Set Destination Statuses And Complete Mandatory Tasks

Next, when you arrive at a route destination, tap the “Arrived” button and then the “Set Status” button. After that, complete all required Mandatory Tasks for unloading the order and collecting proof of delivery as part of the respective workflow.

Failed Orders – Unable To Unload Order And Fail Reason

When you can’t unload an order at its destination, mark the respective destination as “Failed”. To do so, select the “Failed” status and then tap the “Failed Reason” field. Next, select the respective reason for not being able to unload the order and then tap the “Done” button. Finally, tap the “Mark as Failed” button to set the “Failed” status to the destination.

Done Orders – Unload Orders And Complete Mandatory Tasks

To unload an order at its respective destination, select the “Done” status. Next, tap on the “Delivery Scan” field and scan the order’s barcode using the integrated label scanner. After that, complete other Mandatory Tasks to unload the order. For example, Mandatory Tasks can include collecting an electronic signature, attaching a receipt photo, verifying ID, and more. Additionally, learn more about Route4Me’s Proof of Delivery Workflows.

End Routes – Completed Route Summary With Route KPIs

When you set a status to the last customer destination on the route, the app automatically prompts you to end the route. Alternatively, you can end the route manually by tapping on the “End Route” button at the bottom of the route’s destinations list.

Additionally, if you have destinations without a status when ending the route, Route4Me automatically shows all destinations without a status. Accordingly, to set the status to the remaining destinations, select each one and then set the respective status. Furthermore, after ending the route, the app generates a Route Summary that shows route KPIs such as the total traveled distance and time, number of visited destinations, done vs. failed destinations, and more.