Getting Help When Using Route4Me’s Android Route Planner

At Route4Me, we avoid single points of failure. Thus, depending on the nature of your request, you can get in touch with us in multiple ways. Either you are an existing customer or a user without an account, Route4Me’s Customer Success Department is always ready to help you with any issues or questions that you may have when using our services. You can also browse through our Knowledge Base to learn more about using the Route4Me Web Platform, as well as Route4Me’s iOS and Android mobile apps.

 

To get help when using your Route4Me’s Android Route Planner, first, go to “Help” from the navigation menu.

Getting Help When Using Route4Me's Android Route Planner

 

If you want to learn more about using Route4Me’s Android Route Planner, select “Knowledge Base” to be transferred to Route4Me’s Support Portal where you can browse through useful tutorials and articles on how to use Route4Me.

Getting Help When Using Route4Me's Android Route Planner

 

To instantly get in touch with one of our experts through the online chat, select “Live Chat” from the list. After that, fill out the required contact details, choose the preferred language and then tap on the “Start the Chat” button accordingly.

Getting Help When Using Route4Me's Android Route Planner

 

If you want to submit a request or ask a particular question about the app and then get a call or email from one of our representatives, first, select “Contact Support” from the list. After that, describe your question or issue in the corresponding field and then tap on the send icon to send us your request (email).

Getting Help When Using Route4Me's Android Route Planner

 

You can learn more about getting help when using Route4Me’s iPhone Route Planner here.

You can learn more about getting help when using the Route4Me Web Platform here.

 

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