Data Retention And Data Pruning – Storing And Removing Account Data

Route4Me implements data retention policies to ensure compliance with various business requirements, maintaining necessary data for predefined periods before it becomes eligible for pruning. From your Data Retention page, you can view the types of data stored in your account, from Order and Route Data to Addresses, Notes, and much more. You can also track the amount of each data type stored in your account over time. Use this guide to better understand how your Data Retention page works and when data is automatically removed after the retention period.

Route4Me Data Retention page displays stored data types, retention periods, and usage over time.

 

 

Access Data Retention Page – Track Stored Data And Data Removal

To access your Data Retention page, go to “Account” in the Navigation Menu, then click “Account Settings“. From there, scroll down to “Data Retention“. Here, you’ll find a comprehensive overview of the types of data created in your account and how much of each type has been stored over time.

This page also provides insight into what data may be approaching the pruning window and will soon be deleted. Data is retained for up to one year from the time it was created, after which it becomes eligible for automatic removal.

Open Your Data Retention Page

Access an overview of data types created in your account and their storage over time.

 

View Data Created Over Time – Data Retention And Pruning Overview

All stored data is categorized into Data Type and Time Period columns. The Data Type column lists various types of data created and stored in your Route4Me account. The Time Period columns help you track how many times a specific data type was created within a given time period – the last 30 days, the last 60 days, and so forth.

This breakdown also helps you anticipate when specific data entries will be eligible for removal. For example, if “Address” in the Data Type column shows 100 under the “Last 30 Days” column, this means 100 Addresses were created and stored in your account during that time. This data will remain in your account until it reaches the 100-day mark, after which it can be pruned from your account automatically.

See the table below for a full overview of Data Types you’ll find on this page.

Your stored Route4Me account data is categorized into Data Type and Time Period columns.

 

Data Type  Description
AddressSpecific locations added to your Address Book for routing purposes.
Email NotificationThe number of automated messages sent via email to inform Users about visit updates, alerts, or specific events.
NoteThe number of instances in which you collected proof of delivery or proof of service (via signature, image, or other means) or other documentation related to route activity.
OptimizationThe number of routes you optimized.
OrderThe number of tasks, such as delivery or service stops, you created in your Route4Me account.
RouteThe number of planned paths or destination sequences used for navigation, transportation, or delivery purposes you added to your account.
Route DataThe number of instances in which you attached additional details or data to Drivers and Users, customer orders, addresses, or other items.
SMS NotificationThe number of automated messages sent via SMS to inform Users about visit updates, alerts, or specific events.
Salesforce NotificationThe number of automated alerts sent via Salesforce to inform Users about updates or events.
Total Upload BytesThe total amount of data, measured in bytes, that was uploaded to your Route4Me account.
UploadThe amount of data or files uploaded from a local device to your Route4Me account.

 

Extend Your Data Retention Period – Prevent Automatic Data Pruning

By default, Route4Me retains your data for up to one year, at which point it is eligible for data pruning and can be automatically deleted. However, if you need to store specific data for a longer period, you can contact Route4Me’s Customer Support to discuss options for extending your data retention period.

 

Data Storage For Seasonal Businesses – Protect Data From Deletion In Off-Seasons

For businesses that operate only during certain times of the year, Route4Me offers a flexible solution to help you manage your subscription and data storage needs.

You have the option to pause your subscription during the off-season instead of canceling it. This allows you to retain your data and maintain access to important records. Contact Route4Me’s Customer Support for information.

 

 

Last Updated:

About author: Daniel Archer

With a background in pedagogy and writing instruction, Daniel worked for 15 years as a tenured English Instructor before transitioning into content strategy and leading writing teams for global brands. Now, as Technical Documentation Manager at Route4Me, he translates complex logistics technology into clear, accessible content that empowers users.

Was this article helpful?
Still can't find what you're looking for? Contact us
Route4Me

About Route4Me

Route4Me has over 40,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.