Sign-In History – User Account Authentication And Log-In History
For compliance and enhanced account security, you can monitor the sign-in and authentication history of your Route4Me account. Specifically, you can view details about each log-in attempt, including who accessed the account and when. Additionally, you can track your sub users’ sign-in and authentication history to oversee when and how each user signed in.
To open your sign-in and authentication history, go to “Security” in the Navigation Menu and click “Sign-In History“. On the Sign-in History Page, the following columns detail every sign-in performed by you and your sub users:
Open Your Account Sign-In History
Column | Description |
---|---|
Sign-In Date & Time | Automatically generated timestamp of when the user signed in to their Route4Me account. |
Device Type | Device type used for signing in to the user’s account: Web (Route4Me Web Platform), Android (Route4Me’s Android Mobile App), iPhone (Route4Me’s iPhone Mobile App), iPad (Route4Me’s iPad Mobile App). |
User Email | Email address of the user who signed in to their Route4Me account. |
IP Address | IP address of the user who signed in to their Route4Me account. |
App Version | Version of Route4Me’s iOS or Android Mobile app used for signing in to the user’s account. |
The “User Email” column displays the email addresses associated with you and your sub users, letting you monitor authentication activity across your account. This feature provides insight into individual user access times and details. For more on permissions, roles, and hierarchy, see Route4Me’s Team Hierarchy, User Types, and Account-Level Permissions.
For your convenience, you can filter the Sign-In History Page to show only those sign-in records relevant to your needs. To do so, click the “Filters” button, enable your preferred filters, and click the “Apply” button to filter the Sign-In History Page according to your preferences. You can learn more about the available filters in the table below.
Filter | Description |
---|---|
Device Type | Device type used for signing in to the user’s account: Web (Route4Me Web Platform), Android (Route4Me’s Android Mobile App), Android Tablet, iPhone (Route4Me’s iPhone Mobile App), iPad (Route4Me’s iPad Mobile App). |
User | Select a specific user to show only their sign-in records on the Sign-In History Page. |
Visit Route4Me's Marketplace to Check Out More Add-Ons and Modules:
- Route Optimization
Address Book and Territories Planning
- Operations
Custom Data Add-On