Account Activity History and Log-In History
For security purposes, Route4Me route optimization software allows you to track when and who logged into your organization’s main account and sub-accounts, as well as what device they used for logging in. As the Account-Owner, you can see the login attempts of all users associated with your organization’s main Route4Me account (Primary Route4Me Account). Route4Me’s Authentication History allows you to see such information as the date and time of each of your delivery drivers, field sales reps, field service technicians, dispatchers, route planners, etc. logged into your account, the Route4Me platform from which the login was made (Route4Me Web Platform, Route4Me’s Android route planner app (tablet and phone) and iOS route planner app (iPhone and iPad)), the email address of each member who logged into their Route4Me account, and the IP address of each device that was used for logging in.
To view the login history of all users associated with your Route4Me account, first, go to Login History from the navigation menu.
On the Authentication History page, you can see the following data:
|Logged In On||The date and time of a successful login attempt (DD/MM/YY HH:MM).|
|Device Type||The type of device used for logging into your or your sub-user’s account. Your Route4Me account and accounts of your sub-users can be accessed from the Route4Me Web Platform and Route4Me’s Android mobile app (Android smartphone and Android tablet) and Route4Me’s iOS route planner app (iPhone and iPad).|
|Device E-Mail||The email address associated with the Route4Me account that was logged into.|
|IP Address||The IP address of the computer or mobile device used for logging into your or your sub-user’s Route4Me account.|
|App Version||The version of the iOS or Android multi stop route planner app that was installed on the mobile device used for logging into your or your sub-user’s Route4Me account.|
On the Authentication History page, in the Device Email column, you can see the email addresses of all users associated with your Primary Route4Me Account who logged into their Route4Me accounts.
On the Authentication History page, in the Device Type column, you can see from what device or which platform you or your associated users logged into Route4Me (Route4Me Web Platform or Route4Me’s Android and iOS mobile apps).