Start, Navigate And Complete Routes On The Route4Me Mobile App

Route4Me’s route navigation app provides seamless continuity through the entire process of starting, navigating, and completing dispatched last mile routes. In this guide, you can learn how to find and start routes, use Route4Me’s In-App Voice-Guided Navigation, add destination statuses, collect proof of delivery (POD), visit (POV), or service (POS), complete routes, and more.

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Open And Start Routes On The Route4Me App For Drivers

After you set up and sign in to the Route4Me app, tap the Menu Button in the top-right, then tap “Routes” or “View All Routes” to open the Routes List.

To see dispatched routes assigned to you, tap “My Routes“. Swipe down on the Routes List to refresh and load the most recent data. You can also tap the Search Icon to find routes by name, scheduled month, city, or other attributes.

After you set up and sign in to the Route4Me app, tap the Menu Button in the top-right, then tap Routes or View All Routes to open the Routes List.

 

Tap a route to open it. Alternatively, tap the Three-dot Icon in the Routes List and select “Open Route” from the menu. Next, simply tap “Start Route” to open the first destination and change the route’s status to “Started“.

Tap a route to open it. Alternatively, tap the Three-dot Icon in the Routes List and select Open Route from the menu. Next, simply tap Start Route to open the first destination and change the route

NOTE: When opening an already started route, “Start Route” is replaced with “Navigate“.

 

Open Destinations List And Share ETAs With Tracking Links

At any point, you can open the Destinations List by dragging the route information panel up or tapping the list button in the bottom-right. Tap a destination to open it or tap the Information Icon to see more details about it.

You can also tap the Map Icon in the upper-right of an open destination to see where the address is located on the map.

At any point, you can open the Destinations List on the Route4Me mobile driver app by dragging the route information panel up or tapping the list button in the bottom-right.

 

To open a different destination, swipe sideways. When you open a later or earlier Destination than the next scheduled one, you can tap “Go to Current” to open the next scheduled destination.

If you haven’t started the route, then the current destination is the route’s origin. There, you can tap “Start Route” to open the first scheduled destination and change the route’s status to “Started“.

To open a different destination on the Route4Me mobile driver app, swipe sideways. When you open a later or earlier Destination than the next scheduled one, you can tap Go to Current to open the next scheduled destination.

 

After starting a route, you can access additional destination options from the Three-dot Icon or on the Destination Info screen.

To send an ETA and tracking link, simply tap “Share ETA“. Route4Me’s delivery routing software will automatically prepopulate a text message with a link to the Order Tracking Portal and the phone number associated with the destination.

After starting a route, you can access additional destination options from the Three-dot Icon or on the Destination Info screen. To send an ETA and tracking link, simply tap Share ETA.

 

Once you’ve started or continued a route, you’ll see the next destination in the route sequence. To start navigating to the destination, simply tap the Navigate Button and select a navigation app or the built-in Voice-Guided GPS Navigation.

Route4Me’s Mobile Driver App supports the following navigation methods:

You can easily change your Navigation Preferences from the Route4Me App Settings. To open the settings, tap the Burger Button in the top-left and select “Settings” from the menu.

Once you

NOTE: Company drivers will only see the in-app navigation option if mandatory route navigation is enabled.

 

Route4Me’s In-App navigation features voice-guided driving directions for driver safety, cycling and walking directions, adjustable 2D and 3D maps, dynamic ETAs, live traffic updates, and more. Additionally, you can use pinch gestures to zoom in and out on the navigation map and change the map angle and type.

To mute or unmute driver navigation directions, tap on the speaker button. Moreover, at the bottom of the navigation screen, you can check the dynamic estimated time of arrival, which can change depending on the live traffic and other conditions. Additionally, learn more about Using Route4Me’s Integrated Voice-Guided GPS Navigation.

 

Arrive At Destinations And Complete Visitation With Statuses

When you reach a destination, the app will automatically pull up the navigation info panel, where you can confirm your arrival by tapping the “Arrived” button. The app will open the proof of visit and delivery screen where you can set Destination Statuses.

By default, the “Completed” status will be selected. You can tap another status to select it instead. Then, complete any “Mandatory Tasks” if present by tapping on a task. Finally, tap “Mark as Completed

When you reach a destination, the app will automatically pull up the navigation info panel, where you can confirm your arrival. The app will open the proof of visit and delivery screen where you can set Destination Statuses.

NOTE: The app automatically opens the next destination after completing a visit with any status. At any time, you can go to the Destinations List to view and manage Destination Info and any proof of visit or delivery notes you’ve collected.

 

Collect Digital Proof Of Visit And Delivery With Route4Me App

To complete proof of visit workflows, simply follow the instructions shown in the app after opening a mandatory or optional task.

Workflow tasks can involve capturing media such as photos or videos, scanning order barcodes, collecting customer information, selecting release codes, etc. Learn more about proof of visit workflows and driver tasks.

 

Finish Routes On Route4Me’s Mobile Route Navigation App

After you’ve set a status for each destination, the app will automatically prompt you to end the route. If you’re on another screen, tap the button at the bottom to open the same prompt. Confirm you want to end the route by tapping “Yes“.

On the “Route Completed” screen, you can tap “Return to Routes List” to go back to the list of dispatched routes or “Return to Route” if you need to review or manage route and destination details.

After you

 

 

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About author: Kristian Andreev

Kristian is a Technical Writer at Route4Me. With over a decade of experience in writing and localization, he's an expert at communicating complex technical data in a clear, concise, and user-friendly way. Passionate about bridging the gap between engineers and users, he specializes in creating documentation to streamline onboarding, enhance product usability, and support global teams on the path to success.

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About Route4Me

Route4Me has over 40,000 customers globally. Route4Me's Android and iPhone mobile apps have been downloaded over 2 million times since 2009. Extremely easy-to-use, Route4Me's apps create optimized routes, synchronize routes to mobile devices, enable communication with drivers and customers, offer turn-by-turn directions, delivery confirmation, and more. Behind the scenes, Route4Me's operational optimization platform combines high-performance algorithms with data science, machine learning, and big data to plan, optimize, and analyze routes of almost any size in real-time.