Set Route Stop Status – Android Route Planner App
Route4Me’s Android Route Planner app enables you to plan, optimize, and navigate routes on the go from any smartphone or tablet. Furthermore, our last mile route planner app supports multiple tools for tracking and recording route progress. Namely, you can set a specific route stop status to each destination on any route. Furthermore, you can interpret each status depending on your specific routing needs and business requirements.
Assigning statuses to your stops improves route management, gives you more realistic KPIs, helps to make sure you are on the same page with customers, managers, and drivers, and much more. Additionally, Route4Me features real-time order status and delivery status synchronization. You can automatically sync stop statuses from the mobile app and track order statuses in real-time from the Web.
Table of Contents
Open and Start Route on Android Route Planner App
First, open and start a planned and scheduled route on the Android Route Planner app. Accordingly, to open a route, go to “My Routes” from the navigation menu and then select the preferred route. Then, tap on the “Start Route” button to start the opened route.
Set Route Stop Status on Android Route Planner App
Next, you can navigate the started route and set stop statuses as you progress through the route. Accordingly, to set a status for a route destination, tap on the “Arrived” button and then tap on the “Set Status” button. After that, assign the preferred status to the selected route stop on its “Set Your Visit Status” screen. The currently available version of Route4Me’s Android multi-stop route planner app supports the following route stop statuses:
- Failed stop status
- Skipped stop status
- Done stop status
NOTE: You can interpret the meaning of each status as you see fit for your specific business and operational needs.
Failed Route Stop Status – Not Completed Visit or Order Status
First, you can assign the Failed destination status to route stops if you can’t fulfill the order or complete the visit. For example, if you don’t have time to complete the order, the visit was canceled by the customer, etc.
Accordingly, select the “Failed” route stop status and then tap on the “Mark as Failed” button.
Skipped Route Stop Status – Not Completed Visit or Delivery Status
Second, you can assign the Skipped destination status to route stops you want to skip and return to them later. For example, if an order was rescheduled, a scheduled delivery is pending, you have an emergency or out-of-turn visit, etc.
Accordingly, select the “Skipped” route stop status and then tap on the “Mark as Skipped” button.
Done Route Stop Status – Completed Order or Visit Status
Third, you can assign the Done destination status to route stops with a completed order or visit. Learn more about using the Arrived and Done stop statuses on the Android Route Planner app.
Accordingly, select the “Done” route stop status and then tap on the “Mark as Done” button.
Clear Route Stop Status on Route Planner App
Additionally, you can clear the route stop status for already marked destinations. After assigning a particular status to a route destination:
- The “Clear Status” button clears the “Failed” route delivery status.
- The “Undo Skip” button clears the “Skipped” route order status.
- The “Undo Done” button clears the “Done” stop status.
After clearing the status for a route destination, you can re-assign a new status to it accordingly.
Open Route on Route Planner Map and Set Stops Statuses
Furthermore, you can assign statuses to route stops right from the route planner map. First, open the preferred route on the map. To do so, tap on the map icon at the top of the route’s “Stops” screen. After that, tap on the preferred route stop to open its details. Then, tap on the “Arrived” button.
Set Delivery and Order Status on the Route Map
Next, tap on the “Set Status” button and then select one of the preferred stops statuses. Accordingly, you can view the status of your destinations right on the route map. To do so, tap on the preferred route stops, and the stop’s details will show the assigned status.
Mandatory Tasks and Stop Statuses on Route Planner App
Additionally, Route4Me’s Route Planner app also enables you to set up mandatory tasks for your routes. For example, you can set up mandatory signature capture, mandatory barcode reconciliation, mandatory photo attachment, etc. When mandatory tasks are enabled, you can’t assign the “Done” status to routes stops until the given tasks are completed.
You can see what tasks are mandatory for a route stop in the “Mandatory Tasks” section when setting stops status or adding a note. Learn more about setting up mandatory tasks for the Android Route Planner app.
Real-Time Route Stop Status Synchronization From Mobile to Web
Equally important, Route4Me supports real-time delivery and order status synchronization between the Android Route Planner app and the Web Platform. Thus, whenever you assign a stop status to a destination from the mobile app, it instantly becomes available on the Web Platform. In this way, drivers can assign destination statuses when out in the field, and dispatchers and managers can track delivery status, monitor route progress, track order status, etc., from the office.
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