Team Communication with the Two-Way Real-Time Chat


Managers, dispatchers or route planners can communicate with drivers in real time by using Route4Me’s two-way Real-Time Chat. This feature provides a quick and efficient way of communication within the Route4Me’s web and mobile applications.

To start the Real-Time Chat, select the route(s) assigned to the driver you want to communicate with and in the Route Editor:

  1. Click on the “Map Settings” on the Routes Map and check the “Activity Feed” box.
  2. The Activity Feed will open on your right side of the screen. In the Activity Feed, you can see all activities performed on the route and open the Real-Time Chat.


Route4Me is the best routing app where you can communicate with your team in real time

To open the Real-Time Chat, click on the orange chat icon in the top right corner.


Route4Me is the best routing app where you can communicate with your team  in real time

Type in your message and click “Send”.


Route4Me is the best routing app where you can communicate with your team in real time

Divers assigned to the route will receive a notification on their mobile devices.


Route4Me is the best routing app where you can communicate with your team in real time

The messages can be sent, stored and displayed in the Activity Feed that can be accessed in:

  1. The Route Editor in the Route4Me's web application;
  2. In the Activity Feed section in the Route4Me's Android and IOS applications.


Route4Me is the best routing app where you can communicate with your team in real time