GPS Driver Tracking and Telematics Team Monitoring RFP FAQ – Request for Proposal Frequently Asked Questions

Route4Me provides next-generation last mile routing and smart-logistics optimization solutions. With more than 10 years of experience in the industry and over 2 million iOS and Android app downloads, Route4Me is continuing to redefine optimization across emerging markets. To provide you with seamless continuity throughout the entire route optimization, navigation, tracking, and monitoring process, Route4Me combines powerful route optimization with cutting-edge telematics tracking technologies. Below you can find some of the most frequently asked questions that Route4Me’s Partners and Customers ask about GPS driver tracking and telematics team monitoring. If the FAQ below doesn’t answer your questions, please ask your Route4Me Routing Expert to provide more information or contact our Support Team, and we will get back to you right away.

 

Yes, Route4Me allows you to track your fleet vehicles, your team members, and other assets at all times. Route4Me supports integrations with almost all Telematics Vendors available in the market, allowing you to use any preferred GPS tracker or on-board telematics device for tracking your fleets and teams. Moreover, Route4Me’s iOS and Android mobile apps permit you to track your team members and other assets not only when they are inside a vehicle but also when they are entering buildings, work on-site, travel on foot, and so on.

Yes, Route4Me allows you to track your entire fleet of vehicles and your entire team in real-time, as well as see the tracking history of all assets. To make sure that your drivers actually visit your customers, in addition to drivers having to manually mark stops as Visited and Departed, Route4Me also uses geofences to add an extra layer of security. Route4Me’s geofencing allows you to set up virtual perimeters around customer locations and automatically record when your drivers enter each geofence, how long they stay within the geofence borders, and when they leave. Route4Me also supports integrations with almost all Telematics Vendors in the market, allowing you to use all types of telematics devices that can track how safe your team members drive.

Yes, Route4Me’s tracking technologies allow you to track your teams and fleets on interactive maps and monitor the progress of each task and delivery in real-time. Moreover, Route4Me’s iOS and Android mobile apps also permit you to collect proof of service (POS) and proof of delivery (POD) data in the form of captured customer signatures, photos, videos, and notes.

Yes, with Route4Me, you can track all your vehicles and team members on a single interactive map with the ability to move stops between displayed routes, insert new destinations into active routes, send chat messages to drivers, view driver details, check ETAs, and much more. Furthermore, you can also use the inbuilt Activity Stream for monitoring such performed actions as visited stops, added notes, attached signatures, canceled visits, and so on.

Yes, Route4Me’s geofences can be custom configured for various tracking and alerting purposes. For example, you can configure your geofences to be activated only when entered at a specific speed to detect when your drivers are speeding. To make sure that your drivers don’t idle, Route4Me allows you to check where they stop, how long they stay within geofences, and how long they actually travel from stop to stop and then compare the planned with the actual. Furthermore, to make sure drivers don’t use vehicles after working hours, you can set up geofences around you depots, and the system will automatically record when someone enters or exits geofence perimeters. To prevent tampering with GPS trackers, you can use Route4Me’s iOS and Android mobile apps that provide multiple layers of GPS data security. Route4Me’s mobile apps also allow you to check and compare various types of tracking intelligence that help to detect and identify fraudulent activities. In addition to all that, when triggering geofences, Route4Me can automatically send custom-configured SMS, email, and voice call alerts and notifications.

Yes, Route4Me allows you to build a well-structured and easily-manageable network of drivers, dispatchers, manages, and other user-types that can have different permissions within the system. Thus, depending on your particular routing and tracking needs, you can enable your drivers to see the current location of other drivers on the team.

Yes, with Route4Me’s Activity Stream, you can view all activities that have been performed within each stop on your routes. For more convenience, you can also see the timestamps of each activity, the associated team member(s), attached data (i.e., photos, videos, signatures, etc.), and more. Moreover, with Route4Me’s Team Management tools, you can also customize the permissions of your team members, allowing them to see different types of information within your route stops.

Yes, in addition to real-time communication tools, Route4Me also provides multiple tools for adding various types of instructions to route stops, allowing your team members to view them from all associated devices. Thus, for example, dispatchers can attach instructions to route notes from the Route4Me Web Platform, and drivers out in the field will be able to read the attached instruction when navigating routes using Route4Me’s iOS and Android mobile apps installed on their smartphones.

Yes, Route4Me allows you to specify and view the number of shipments associated with each route stop using Route4Me’s Web Platform when at the office or Route4Me’s iOS and Android mobile apps when out in the field. In addition to the number of shipments, you can also view the weight, the size, and other parameters of each shipment. Moreover, you can even use the number of shipments and their weight and size parameters as optimization constraints when planning your routes.

Yes, with Route4Me, you can plan routes with hundreds of thousands of addresses that have different loading positions, and the system will automatically generate the most cost-effective visitation sequences and directions. Thus, you can see the loading point of any route stop right on the map. Furthermore, Route4Me’s GPS tracking solutions will allow you to track how your drivers approach the loading position of each shipment on the route. For maximum precision, you can even specify the location of each loading position using latitude and longitude coordinates.

Yes, you can use Route4Me’s Customer Alerting and Notifications module together with Route4Me’s geofencing technologies for automating the process of notifying your customers about the status of their orders. Route4Me allows you to set up custom-shaped geofences around all types of locations on the map and send or receive automated SMS, email, and voice call notifications when your geofences are triggered by your drivers. For more convenience and productivity, you can use placeholders that can automatically retrieve and attach the latitude and longitude coordinates of the location where the given geofences were entered or exited and triggered.

Yes, Route4Me supports integrations with almost all Telematics Vendors available in the market, allowing you to use different tracking providers and devices with different GPS signal synchronization rates. Furthermore, for most Telematics Vendors, Route4Me allows you to set up a custom vehicle position refresh rate to accommodate your specific tracking requirements. For maximum precision and control, you can use Route4Me’s iOS and Android mobile apps that can synchronize and update the driver position data as frequently as every second.

Yes, Route4Me’s tracking solutions allow you to track your drivers and field employees right on the map, with the ability to see and compare the planned routes with the actual routes they are driving, walking, or cycling. Thus, with Route4Me, you can easily detect route deviations, detours, unauthorized vehicle usage, and other internal and external policy violations. For maximum convenience and productivity, you can compare planned and actual driver routes in real-time or using the tracking history.

Yes, Route4Me allows you to disable the driver tracking at the depot level. Depending on the telematics devices installed on your vehicles, you can have different levels of control over how and when your drivers are being tracked. For more efficiency and convenience, Route4Me allows you to integrate with almost all Telematics Vendors in the market that offer different tracking control options. Alternatively, you can use Route4Me’s iOS and Android mobile apps that provide the most optimal tracking settings.

Yes, whether you are integrated with a particular Telematics Vendor or using Route4Me’s iOS and Android mobile apps, Route4Me allows you to track your drivers at all routing stages and levels. Thus, you can enable and disable driver tracking before the route starts or after the route has already started.

Yes, Route4Me supports telematics integrations with almost all types of telematics tracking devices, allowing you to track drivers and team members by connecting to their GPS trackers, smartphones, smart handsets or headsets, and other devices. Moreover, your team can also use Route4Me’s iOS and Android mobile apps that provide additional driver safety features and can be installed on any smartphone, apple watch, iPad, Android tablet, and other smart devices.

 

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