Mandatory Tasks – Enable Mandatory Actions

With Route4Me, you can effortlessly re-configure the Android Route Planner of your team members, field sales reps, field service technicians, delivery drivers, and other field employees to perform certain mandatory actions before they can depart from any stop on any multi stop route. For example, you can ensure that your drivers will never forget to capture customers’ electronic signatures and collect electronic proof of delivery (ePOD) or proof of service if you will set up mandatory proof of delivery for all the stops on a planned route. Furthermore, enabling mandatory actions, such as mandatory proof of delivery, allows you to gain more control over the data gathered out in the field and improve the quality of your dispatched routes. You can ensure that all valuable information and mandatory proof of delivery files are properly collected and securely saved, eliminating the chance for human error. Mandatory actions can also be useful for your team members because the latter can get hints in case they forget to capture certain data before departing from a stop.

In the table below, you can find the list of available mandatory actions that can be activated through the Advanced Configuration Editor.

Configuring Mandatory Actions Through the Advanced Configuration Editor

To configure mandatory actions, use the Advanced Configuration Editor that allows you to add advanced custom settings to your Route4Me account. To access the Advanced Configuration Editor, first, log into your Route4Me Web account and then either follow the previous link or paste the following string into the search bar of your web browser: https://route4me.com/account/settings/config?expertmode=1

To add a new mandatory action, once you open the Advanced Configuration Editor, click New Variable in the top left corner of the screen.

Next, fill out the Key and Value fields and click Save to activate the configuration. In the Value field, input TRUE if you want to enable the variable or FALSE to disable it. You can find the list of all available variables in the table above.

Once the variable is saved, you can view and edit it in the Advanced Configuration Editor. To do so, click on the gear icon next to the variable and select one of the options.

Repeat the process to add and activate more mandatory actions.

The mandatory barcode action adds the Scan Barcodes button to the Stops screen as well as progress bars and barcode icons next to particular stops. The progress bar indicates how many attached barcodes are reconciled at the corresponding stop.

When you have mandatory actions enabled for adding images, text messages, and signatures, they are automatically activated at the same time in the form of the corresponding warning message. Depending on the enabled mandatory actions, the warning message displays what should be done to mark the stop as visited and departed.

When you enable the HIDE_CUSTOM_NOTE_TYPE_DROPDOWN variable, you can hide the default visitation status drop-down list from the note menu. This variable is especially useful when you want to customize your notes.