Set Route Stop Status – iPhone Route Planner App
With Route4Me’s iOS Route Planner app, you can easily plan and optimize routes and use route navigation on the go from your iPhone or iPad. Furthermore, our iOS route planner app provides multiple tools for tracking route progress and recording various last-mile operations. Specifically, you can assign different route destination status types to your route stops.
Assigning statuses to route destinations gives you more realistic route KPIs, improves route management, helps to raise customer satisfaction, and much more. Additionally, Route4Me’s iOS app supports real-time order status and delivery status synchronization with the Web Platform. In this way, drivers can assign statuses from the app and automatically sync them. In turn, route planners and managers can track order statuses, monitor route progress, track delivery statuses, etc., using the Web Platform.
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Open and Start Route on iOS Route Planner App
First, open and start the scheduled route you want to navigate on your route planner app for iPhone and iPad. To open a planned route, go to “Routes” from the navigation menu at the bottom and then select the preferred route. Next, tap on the “Start Route” button to start the selected route.
Set Route Destination Status on iOS Route Planner App
After that, you can start navigating the route and assign statuses to the route’s destinations as you progress.
Accordingly, to assign a status to a route stop, tap on the “Arrived” button and then tap on the “Set Status” button. After that, assign the preferred status to the selected stop on the stop’s “Set Your Visit Status” screen. Currently, our iOS Route Planner app supports the following route destination statuses:
- Failed destination status
- Skipped destination status
- Done destination status
NOTE: For more convenience, each status has a generic name. Therefore, you can interpret the name of each status as you see fit for your specific routing needs and business requirements.
Failed Route Destination Status – Uncompleted Visit or Order Status
First, you can add the Failed route destination status if you can’t complete the visit or fulfill the order. For example, a customer canceled the visit, you are out of inventory, you can’t finish the route, etc.
Accordingly, tap on the “Failed” button to select the respective route destination status and then tap on the “Mark as Failed” button.
Skipped Route Destination Status – Uncompleted Visit or Delivery Status
Second, you can add the Skipped route stop status to the route destinations you want to skip, omit, or bypass and return to them later. For example, if customers reschedule orders, you have to visit customers with a higher priority, a customer is not at the visit location, etc.
Accordingly, tap on the “Skipped” button to select the respective route destination status and then tap on the “Mark as Skipped” button.
Done Route Destination Status – Completed Delivery or Visit Status
Third, you can add the Done stop status to route destinations with a successfully completed delivery, pickup, visit, etc. Learn how to use the Arrived and Done destination statuses on Route4Me’s iOS Route Planner app for iPhone and iPad.
Accordingly, tap on the “Done” button to select the respective route destination status and then tap on the “Mark as Done” button.
Clear Route Destination Status on Route Planner App
Additionally, our app enables you to clear route destination statuses. So, after assigning a specific status to a route stop, use the following buttons to clear a stop status:
- The “Clear Status” button to clear the “Failed” delivery status.
- The “Undo Skip” button to clear the “Skipped” order status.
- The “Undo Done” button to clear the “Done” destination status.
Accordingly, once you’ve cleared a stop status, you can re-assign a new status to the given destination.
Open Route on Route Planner Map and Set Stops Statuses
Moreover, you can also assign stop statuses right on the route map. First, open the preferred route on the route planner map by tapping on the map icon on the route’s “Stops” screen. Next, tap on the preferred route destination to open its information and then tap on the “Arrived” button.
Add Delivery and Order Status on the Route Map
After that, tap on the “Set Status” button and then select the preferred destination status. Equally important, you can also view the status of all route stops right on the route map. Accordingly, tap on the preferred route destination to open its details and view the assigned status.
Mandatory Tasks and Stop Statuses on Route Planner App
Additionally, our iOS Route Planner app enables you to use mandatory tasks together with stop statuses. The Mandatory Tasks feature restricts users from assigning the “Done” status to a stop before completing the required mandatory actions. For example, mandatory barcode reconciliation, mandatory electronic signature capture, mandatory image attachments, etc.
Accordingly, you can view what tasks are mandatory in the “Mandatory Tasks” section when assigning a status or adding a note to a stop. Learn more about setting up mandatory tasks for the iOS Route Planner app.
Real-Time Route Stop Status Synchronization From Mobile to Web
Equally important, Route4Me’s mobile route planner app supports real-time order and delivery status synchronization with the Web Platform. Therefore, when you add an order status to a route destination from the iOS routing app, it becomes available on the Web Platform in real-time. Thus, drivers can assign statuses to stops when out in the field, and dispatchers can monitor route progress and track deliveries and orders at the office.
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